Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2015
easy to install but one of the three remote controls only worked for 2 days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2015
very responsive,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2015
Effective and easy-to-install equipment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2015
Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2015
Order delivered on time and conforms. Material working well despite the material condition between the two modules (distance + thick walls).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2015
Serious company and product corresponding to the catalog. Processing and delivery time a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2015
No problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2015
Well advised by a person knowledgeable about the products sold on this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2015
Fast delivery. Product conforms to the technical description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2015
serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2015
Do not hesitate to contact them to validate your project with them. The team is good advice and responsive. Good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2015
Good material, reliable, reasonably priced. I am satisfied E.L.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2014
Deadlines respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2015
responsible
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2015
announced deadline respected, equipment compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2015
good, no complaints to make, very good welcome on the phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2015
delivery within the deadlines
adjustment notice a bit 'light' especially for the sensitivity of the detector
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2015
serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2014
Well received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2014
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2014
everything ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2014
satisfied with the order and delivery and also with the after-sales service as I needed information regarding the user manual
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2014
as serious, I often recommend your site to those who wish to equip themselves with an alarm solution
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2014
satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2014
Good reception, problem resolution a bit long, very good contact with the person resolving the issue. I recommended your site to a friend (Mr. Bonnifay) for the same article. Good continuation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2014
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2014
no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2014
Sometimes it's not easy to find what you're looking for because you have to know exactly what you're looking for!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2014
gives good advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2014
Product conforms and is of quality. Fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2014
Quality product. Serious site, compliant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2014
Very fast shipping. Excellent contact by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2014
package received as indicated at nearby distributor, products configured ready to install, very well explained manual, no particular problem for now, very good quality/price ratio
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2014
I have not yet tested the product but very responsive on delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2014
very pleasant customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2014
it's good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2014
good, but delivery tracking problem with your carrier who announces that the package has arrived which is only the case 2 days later. otherwise OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2014
good service and good material in principle; 3 defects however for the material: - ringtone volume not adjustable and not loud enough for large homes; - technical notice would benefit from being more developed (connections, usage limits (beyond the distance of 600m); - pairing button poorly located forcing the total removal of the street unit. otherwise technical service available and listening to you - immediate response
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2014
Nothing to report, serious site!
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