Customer reviews of Ultra Secure (ultrasecuredirect.com)

Advice and information are provided by people in France

Product meets my expectations!

Very good product, conforms to the order, easy to install

Good product that presents an interesting quality / price ratio.
Navigation on the site is pleasant.

Hello
it does the job

Fast and compliant delivery

I just have a downside on the quality and responsiveness of the remotes. I have already changed the battery to see if it would reduce the little responsiveness (sometimes you have to press many times to arm or disarm the alarm.

I would have liked a response to my phone call regarding the follow-up of the after-sales service

Overall good. A lot of things that can confuse us at first glance, but it's well organized. The function of the different elements is not always obvious

Cameras delivered very quickly, their functions go beyond the specifications given by testers. very good material, too bad it's a bit more expensive than from the manufacturer.

the delivery very average paid to be delivered in 24h ????? pathetic

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A Very Good Service

Helpful and very quick response to my emailed query - and very fast order delivery. The only thing that stopped me from awarding five stars was that I thought the delivery charge for such a small item (key ring style fob arm/disarm controller) a bit excessive at £4-95

I find that the batteries discharge faster than what I was told during the purchase

delivery on time - material conforms to the description - price a bit high

4 stars and not five, just for the delay of 48 hours and not 24 hours as indicated and also for the site where it was impossible to create two delivery and billing addresses, otherwise material received and installed nothing to say.

Good quality/price ratio material, a problem with one element quickly resolved by effective and responsive technical support.

OK but points to improve for it to be perfect.
Reliability of the equipment to be seen over time (some doubts).
Power of the indoor and outdoor sirens too weak.
Outdoor siren pressed against the support (wall) and therefore the sound is muffled.
Fragile mounting brackets

I am very satisfied with Securite Marche and its products
The advisors are responsive and attentive

Received relatively quickly. Equipment works perfectly. No false alarms.

Good: Well-designed site although a bit repetitive, fast delivery, effective product easy to install and use but a bit expensive and with a certain lack of autonomy!

thank you

Overall, correct, the technical service is more honest than the sales service. This is probably because the technicians know the products sold better than those who sell them. But a performing product apart from a few functions that I have not yet managed to master or that do not work. I still recommend. M.D

The bracelet/pendant meets my expectations. The setup is a bit tedious (you need an old phone with a microchip). The battery life is not sufficient (3 days).

I am very satisfied with the service and its diligence, the purchase was made within very reasonable timeframes. However, regarding the products, I dared to hope for a bit better from supposedly French material. Which surely is not (it is not indicated anywhere, which would surely be the case if it were), only the company is, but it hardly does better than 'China'. Although I am satisfied with the detector and its range (very superior to anything I have seen elsewhere), I am equally disappointed with the sound quality, low volume, and the deplorable choice of melodies offered. Perfect if you live in a 9 square meter attic (and in this case, there's no need to have 600 meters of range!) but really 'light' if you are in a somewhat spacious country house. What a pity that the more technology evolves, the more quality shrinks! I remember a chime when I was a child at my parents' house that was not only powerful but generated a 'ding-dong' of beauty and purity worthy of a vibraphone! It took 'progressing' 50 years to have a very artificial 'ding-dong', where the dong extinguishes the ding, preventing the B flat from making a nice minor third with the F. As for those like me whose deafness is no longer a mystery, it's better to put this bell on your head like a walkman, convenient!

good

For the product I ordered and received on time, I am fully satisfied.
Thank you and congratulations to the entire Securite Marche team.

Does exactly what I expected. Very good equipment. However, the manual is a bit overloaded, too many explanations on the options mixed with the basic elements. It's a bit confusing...

The order and delivery went well

Good

Meets the desired needs

team attentive, everything went well

I had an old defective intercom and was looking for a more modern solution with cordless phones. I found this site after searching and contacted the technical service to explain my case. True professionals who guided me well on the board to choose. It was purchased and installed. Now the product is good but not extraordinary (the handsets discharge quite quickly for my taste, the board sometimes does not want to open remotely). Overall satisfied with my purchase anyway.

Everything worked well.

the minimum order is a bit too high

Article as described, delivered shortly, all options are there for the greatest happiness of my client
This article offers so many placement possibilities that it took a few days to choose..

One of the modules got wet.. I opened it and dried it... since then everything works correctly.. good product

Fast and nothing to report

Very serious and efficient company, good products, but quite expensive, the BT range has some triggers without reason, siren power a bit weak