Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Good.
Fast delivery, product functioning perfectly in accordance with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2020
Fast shipping, very responsive and pleasant customer service for a question. Perfect!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2020
Hello
very well received I will contact you again after the lockdown to get information about the SIM card to insert
best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2020
Products conform to the description on the site, the operation is perfect.
Let's see now over time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2020
Fully meets my expectations.
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2020
Very good merchant with real after-sales support which is rare these days. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2020
Superb quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2020
The interlocutors are very responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Material conforms to the offer, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Good product easy to install conforms to the description I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2020
Fast reception. The item works perfectly and meets all my expectations and what it promised.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/04/2020
Wanted a PIR to replace faulty one on system purchased a few years ago. Took a little while to find on website as model number on original invoice didn't show up on the search. Ordering is easy and delivery super-fast. Would definitely use this company again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/04/2020
Fast service, the driveway sensor is excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/04/2020
Excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2020
The team were very helpful and extremely responsive, from my initial enquiry to making the order. Everything arrived well packed and very quickly. I haven't had chance to configure and install the devices yet, but having bought things in the past from them, the quality is very good and they are extremely reliable, so I am confident it will work as expected.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/04/2020
I have used ultrasecure products in the past, hence continuing buying their equipment. I was impressed by this purchase because one of the staff called me to confirm that I knew that the item I had ordered did require additional items( I was aware), but it does show a good sense of customer service. I would recommend their products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Reactive and available team to answer my questions
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
very effective fast delivery.
too bad not to be able to put ringtones other than the one in the receiver but it's a small detail
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2020
Very good welcome and very well informed, the person takes their time to give explanations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
True professionalism at all levels.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2020
This company is the best that I have ever dealt with everyone I spoke to were so helpful and from the time of the order to the time of delivery was amazing I am very impressed and would not hesitate to recommend them to anyone who wants to deal with them.
Response from Ultra Secure (ultrasecuredirect.com)
Thank you, we really appreciate your comments,
Best Regards
Mark
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/04/2020
Great web page and good customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
Quality of welcome, quality of listening, quality of advice and great availability.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
passage detector gives complete satisfaction. thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2020
Straightforward ordering process and prompt delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
Fast delivery, the elements of the order are paired (that's perfect).
A small downside, access to the battery of the door detector is not secured. An intruder knowing the system would have time to remove the battery, with the opening delay time.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Thank you for the review left, it always matters to us.
I understand your concern and the question is good.
To reassure you, know that as soon as the opening is made, the signal is sent to the other elements. So, indeed, if the individual removes the battery, this element will not ring, but the others will already be alerted, and will ring nonetheless. The only way to stop the entire system is by disarming (thus code or remote control).
Do not hesitate to contact us for other questions.
Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
Delivery on time and product of expected quality conforming to the detailed description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Very professional site, I was completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
Very good advice
Equipment preparation perfect
Simple installation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2020
At your service and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
top equipment, great seller, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Product meeting my expectations!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
The battery arrived in perfect condition. It works wonderfully
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/03/2020
service and after sales excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2020
Hello
Very satisfied with the good quality products, the process on the site is great and for additional information no worries, the follow-up is correct. Thanks to the whole team for their seriousness and work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
Very good services no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
SUPER
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/03/2020
Excellent service, arrived on time, good product
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