Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

5 star reviews

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/11/2019
Can not fault the service it was first class the item here with in 2 days. The item I got is top grade. Would recommend this company to anyone 10/10
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2019
Very pleased. Does what it says on the box
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Navigation on the site is correct, and pleasant and efficient phone contact.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/11/2019
Just great piece of mind knowing it's there.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2019
order came quickly, it was what I wanted and it's done the job
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2019
Been dealing with UltraSecure for a number of years now having bought a very excellent intruder alert system to prevent unwanted access to my long narrow garden/driveway located without a direct view from the home. Ultra's system provided a loud, long range control system that I could not find elsewhere .. certainly not at a comparable price .. I mentally thank them almost everyday.
Their site is easily viewed and browsed though perhaps a case could be made for modernisation. Delivery has always, as you would expect from the security sector, been quick and efficient. Products are of a good quality and I have yet to encounter a problem with their equipment.
I hope to maintain the healthy working arrangement for many years to come and have no hesitation in commending their services
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for the review, we do read and appreciate them all, just in case there are lessons to be learned
Regards
Mark
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
A very professional service; very kind people, giving good advice, attentive to their client ... what a joy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
I was very satisfied with my last purchase, the seriousness brought to the orders, the speed of shipping, the kindness of the person I spoke to on the phone and their availability to help me with the installation, Congratulations, thank you Geneviève G.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Very good, impeccable service, careful and attentive. Very professional I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Very satisfied with the product which exactly meets my expectations. Fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/11/2019
Delivery, straight away as advised. Product, although not yet tried, appears well made.
I sent a question re. operation of the device and received an answer, by email, the next day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2019
Bought a home alarm system to add to the shed alarms - Easy to order, delivery is quick and installation is a breeze, Highly recomended if you want a relatively cheap but good alarm system.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2019
RAS fast delivery, merchandise conforms.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/11/2019
I ordered the Protect 800 which was promptly delivered and works really well. Hopefully we'll know if anyone approaches our stables in the future.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2019
Problems but excellent support
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Order received quickly, conforms to the order. Careful packaging. Easy to read and well explained documentation, easy implementation. The advice from the technical service either in pre-sale or for implementation was effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Very good telephone reception and very good advice. Order easily placed online, delivery ok. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
very fast shipping and good material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
After having difficulty understanding the manual, I was sent an email with the clear and detailed information I was looking for. I am therefore fully satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/11/2019
Fantastic fast delivery and all goods well packed and in great order will be doing more business in the future many thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/11/2019
Friendly & professional service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Very professional and friendly staff, with explanations and not stingy with information, RARE nowadays. BRAVO!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
The camera works very well, without unnecessary triggers and the application is very complete.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Very clear site, good description of items, simple navigation. If needed, the advisors are easy to reach, friendly and provide good explanations by phone. Delivery was compliant and fast, equipment prepared ready to install, no surprises. very good, site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Good product and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Very useful and quality product. Perfectly meets my expectations: a router powered even in case of power outage. Fast delivery. One downside: I live in Switzerland and during customs clearance, they added fees (+ 30€)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
Simple, precise, effective! A great availability for technical advice from planning to problem analysis and solution definition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Delivery is always fast, good material and quality customer/technical service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
Passage detector works very well! Top delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2019
Very good as usual, never disappointed so far
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/10/2019
Excellent service and also telephone support
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
good product simple and effective for all budgets
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2019
very warm welcome, and availability, I would recommend this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Very serious site, competent and attentive...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2019
Speed. Very well advised.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
Very clear site. Material received very quickly, installation quite easy, works correctly.
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