Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

5 star reviews

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N
Natacha D.
Rating: 5 out of 5
following a purchase from 04/08/2025
Very serious site. Easy to assemble article, good quality, I recommend.
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Patrick B.
Rating: 5 out of 5
following a purchase from 29/07/2025
Without worry
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ALAIN B.
Rating: 5 out of 5
following a purchase from 26/07/2025
Very responsive and very good advice.
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Patrick M.
Rating: 5 out of 5
following a purchase from 21/07/2025
3 returns for battery and charging issues on infrared terminals. That's a lot. Review the reliability. But repairs covered by maintenance are okay.
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BOA J.
Rating: 5 out of 5
following a purchase from 18/07/2025
A quality service.
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Gregory C.
Rating: 5 out of 5
following a purchase from 04/07/2025
Perfect, sincerely.
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Stéphane S.
Rating: 5 out of 5
following a purchase from 17/07/2025
Top service.
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Fred L.
Rating: 5 out of 5
following a purchase from 17/07/2025
Super effective, I highly recommend Ultra Secure equipment.
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Jean claude D.
Rating: 5 out of 5
following a purchase from 14/07/2025
Very satisfied with my purchase.
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Etienne A.
Rating: 5 out of 5
following a purchase from 10/07/2025
Professionals who listen, competent, and also friendly, bringing joy to your day.
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Gilles D.
Rating: 5 out of 5
following a purchase from 12/06/2025
Very good service.
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Bernard R.
Rating: 5 out of 5
following a purchase from 10/07/2025
Perfect! Works very well for detecting passages.
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Didier G.
Rating: 5 out of 5
following a purchase from 17/07/2025
It's a very good product.
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ghislain M.
Rating: 5 out of 5
following a purchase from 04/07/2025
Fast delivery and you can reach the company at any time for any information.
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Michel A.
Rating: 5 out of 5
following a purchase from 03/07/2025
Fast shipping and precise and courteous customer service advice. Regards.
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Gerhard S.
Rating: 5 out of 5
following a purchase from 30/06/2025
You provided me with good information for the installation, everything worked.
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Serge L.
Rating: 5 out of 5
following a purchase from 09/07/2025
Meets our expectations, satisfied.
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jean-marc B.
Rating: 5 out of 5
following a purchase from 19/07/2025
Good site.
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MICHEL B.
Rating: 5 out of 5
following a purchase from 11/07/2025
Very good product, satisfied with the delivery.
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Sylvie J.
Rating: 5 out of 5
following a purchase from 06/06/2025
Perfect.
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Didier R.
Rating: 5 out of 5
following a purchase from 04/06/2025
I thank the company ULTRA SECURE for taking the time to study my home security installation project and for providing their expertise before I placed the order, which I received very quickly. The seriousness of this company, their know-how, and the professionalism of their collaborators is not only exercised in the field of home alarms but also in the exemplary packaging of the shipment, which avoids unpleasant surprises for the customer upon receipt of the package. I have nothing but compliments to address to you and I recommend ULTRA SECURE to anyone who wants to install a system at home that stands out from the competition by the quality of the equipment and the service provided. Didier R.
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Eric P.
Rating: 5 out of 5
following a purchase from 23/06/2025
I appreciate the ease of installation of the equipment, its quality, and the after-sales service of Security Market.
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Henri B.
Rating: 5 out of 5
following a purchase from 20/06/2025
Product meets my needs.
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Pierre S.
Rating: 5 out of 5
following a purchase from 18/06/2025
Positive in every way.
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Sylvie G.
Rating: 5 out of 5
following a purchase from 01/06/2025
Very satisfied, thank you.
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Michel H.
Rating: 5 out of 5
following a purchase from 26/06/2025
Good equipment that seems reliable. Very good contact and support from the sellers, I recommend.
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michel R.
Rating: 5 out of 5
following a purchase from 24/06/2025
Ultra effective, important ringtone choice, immediately alerted in case of passage, to recommend
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Laurent C.
Rating: 5 out of 5
following a purchase from 04/07/2025
10/10
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Thierry R.
Rating: 5 out of 5
following a purchase from 25/06/2025
Serious company, very professional staff and attentive to customers both in terms of advice and troubleshooting
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Jean P.
Rating: 5 out of 5
following a purchase from 02/07/2025
Very good.
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jean yves S.
Rating: 5 out of 5
following a purchase from 30/06/2025
Very good thank you
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Sylvain R.
Rating: 5 out of 5
following a purchase from 25/06/2025
Very good as material and easy to use
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Dominique K.
Rating: 5 out of 5
following a purchase from 18/06/2025
Perfect!
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Eric B.
Rating: 5 out of 5
following a purchase from 22/06/2025
Very effective technical service
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Damien C.
Rating: 5 out of 5
following a purchase from 26/06/2025
Perfect
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CLAY M.
Rating: 5 out of 5
following a purchase from 24/06/2025
Excellent
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Francis C.
Rating: 5 out of 5
following a purchase from 04/07/2025
Very good material with quick, simple, and effective implementation and operation
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luc G.
Rating: 5 out of 5
following a purchase from 30/05/2025
Alarm in my barn
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PATRICIA P.
Rating: 5 out of 5
following a purchase from 06/06/2025
RESPECT FOR THE ORDERED PRODUCT, deadlines respected.
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Jean-Yves W.
Rating: 5 out of 5
following a purchase from 07/06/2025
Good catalog, easy to read, interesting prices, serious staff, good communication.
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