Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

5 star reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2015
Very satisfied, impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
Very responsive and very professional in explanations and details.
Very interesting prices.
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
No problems... very satisfied...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
Serious company, good material, competitive prices. Customer service attentive. Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Item corresponds to the description, fast shipping, no issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2015
Good product, well packaged, good explanations, clean, seems to work very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2015
Everything perfect. The advice (immediate response to the email), the delivery and the material
Highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
Very good customer service, serious and competent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2015
In one word: Perfect. Product matched its description perfectly. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2015
I am very satisfied with the product and very easy to use
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2015
Super fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/12/2015
Excellent service and information regarding their products.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/12/2015
great website, great item.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/12/2015
Excellent service,fast delivery+++++++++++++++
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/12/2015
Arrived in good time, installed as per instructions and it works well. The sound level is significant so anyone trying to enter will receive a rude awakening
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/12/2015
Excellent service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/12/2015
Great website, phone support an delivery !! Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/12/2015
Very good website and great product.
The only issue I have is they never supplied batteries with said item, which reads that item is supplied with batteries.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/12/2015
Very friendly and professional. Equipment very easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2015
very good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/12/2015
Fantastic service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/12/2015
Easy to use and product delivered quickly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/12/2015
Brilliant service, really fast delivery, easy to understand web site with the option to contact them if necessary.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/12/2015
Excellent service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/12/2015
These alarms are great for sheds and workshops. Easy to set up and VERY loud. Great product..
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2015
This company meets all expectations in efficiency of service and despatch etc. One item was faulty but they arranged to have it collected and to despatch a replacement, without any delay. The carrier they use operates the 1-hour time slot for your delivery and this means no sitting around all day, waiting!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2015
Very good site, serious and reliable products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2015
serious and effective product, easy to use
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2015
Very pleased with my order arrived when said and well packaged
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2015
It does what it says on the box !
Fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/12/2015
The CCTV camera arrived on time and I was kept informed about the progress of the delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2015
Product as described and delivery as predicted.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/12/2015
I have ordered before with Ultrasecure and they have always been very helpfull from placement of order through to the technical side if ever needed and that is why I ordered the wireless alarm which as excellent as expected.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2015
Good items that do the job.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2015
Excellent product and excellent service. I lost a mounting screw when installing the unit, mentioned this to the support staff and received a replacement the following day. The doorbell/intercom unit I purchased is far superior to anything else I have tried. A really professional piece of engineering.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2015
Very good service from order to delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2015
An excellent product and I am delighted with its performance. Easy ordering system and a quick efficient delivery. The online chat facility answered my questions before ordering. I purchased the Ultra-Com 600 metre Wireless Intercom System (no keypad) and mounted the intercom unit at my front door. No more worries about missing callers as I take the handset with me when I'm working outside or in my studio which is located at the bottom of the garden. Clear reception and easy to operate. Very satisfied all round and highly recommend both product and company.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2015
Cannot believe how quickly they dispatched my order to me, and was more than pleasantly surprised by the quality of the product.
They would certainly be my first choice again the next time I need an alarm and I can thoroughly recommend them.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2015
Speed of delivery and price were fantastic, highly recommend and will use again!
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