Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

5 star reviews

Reset filters
A
Arthur J.
Rating: 5 out of 5
following a purchase from 08/01/2025
Quality products that actually work as described. Good prices and excellent service.
M
Mark S.
Rating: 5 out of 5
following a purchase from 07/01/2025
Easy to navigate the site
When I rang the store they could not do enough to help
P
Paul B.
Rating: 5 out of 5
following a purchase from 05/01/2025
Goos simple products we use all the time
G
Gary W.
Rating: 5 out of 5
following a purchase from 30/12/2024
An excellent company to deal with, good prices, rapid deliveries and rapid responses to queries.
J
John B.
Rating: 5 out of 5
following a purchase from 29/12/2024
Can't fault the service
T
Tim H.
Rating: 5 out of 5
following a purchase from 26/12/2024
great product and support and extra fast despatch
T
Tony M.
Rating: 5 out of 5
following a purchase from 18/12/2024
Received alarm and associated items in 2 day of ordering. Batteries included so no need to buy/search for them. Easy to set up and register.
P
Philip J.
Rating: 5 out of 5
following a purchase from 23/12/2024
Good value and fast delivery good quality product
N
Nigel K.
Rating: 5 out of 5
following a purchase from 16/12/2024
very good service. item not in stock, but emailed me immediately item was back in stock.
J
John C.
Rating: 5 out of 5
following a purchase from 14/12/2024
Sent quickly, well packed, does what it should. Ordered 3 and ordered another 3 for a friend !
T
Terry W.
Rating: 5 out of 5
following a purchase from 10/12/2024
This product was excellent, very well protected with sufficient packing. It arrived on the promised date with absolutely no hassle. Will certainly use again.
D
David R.
Rating: 5 out of 5
following a purchase from 10/12/2024
Nice easy site to navigate and simple to use. Great product . I had to ring with an installation issue and was talked through every step. Brilliant.
H
Hussein D.
Rating: 5 out of 5
following a purchase from 10/12/2024
Excellent service
A
Alastair I.
Rating: 5 out of 5
following a purchase from 07/12/2024
Great product and the software works thanks.
I
Ian M.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very good service
J
John T.
Rating: 5 out of 5
following a purchase from 06/12/2024
Yes very pleased with the item you sent me,it arrived very quickly and it was in good condition have tried it and it works perfectly.
J
John B.
Rating: 5 out of 5
following a purchase from 09/12/2024
The chain is a great quality chain and the lock excellent, it was shipped quickly and I was kept up to date with delivery details
R
Richard G.
Rating: 5 out of 5
following a purchase from 09/12/2024
Easy to find what I wanted, good information about the product. Quick checkout process & very quick delivery
J
john V.
Rating: 5 out of 5
following a purchase from 06/12/2024
Brilliant work really well just what we needed
C
Caroline T.
Rating: 5 out of 5
following a purchase from 06/12/2024
Quick delivery and an excellent product
S
Steven D.
Rating: 5 out of 5
following a purchase from 06/12/2024
Found the website easy to navigate and ordering the item was a breeze, with no problems encountered.
D
David M.
Rating: 5 out of 5
following a purchase from 03/12/2024
All fine
P
Peter H.
Rating: 5 out of 5
following a purchase from 03/12/2024
Advice sought from technical dept after which, as I didn't want to be without a replacement sounder I purchased another which arrived promptly. Faulty one returned for repair and will be kept as a spare.
A
Anthony C.
Rating: 5 out of 5
following a purchase from 03/12/2024
Product arrived quickly and seem good
P
Pawel S.
Rating: 5 out of 5
following a purchase from 29/11/2024
I bought the additional door sensor for my property..works well
Thanks
W
William C.
Rating: 5 out of 5
following a purchase from 25/11/2024
I did this review earlier this week.
Excellent fast service.hassle free.
W
William C.
Rating: 5 out of 5
following a purchase from 25/11/2024
Hassle free.Fast service.
S
Scott C.
Rating: 5 out of 5
following a purchase from 23/11/2024
Great service support
J
John B.
Rating: 5 out of 5
following a purchase from 20/11/2024
I installed a drive alarm 18 months ago. I love that I get a warning before visitors arrive at my front door, and there is no way I would ever want to be without the device. This review has been prompted by my purchase of a backup system: I don't expect the components to last forever. My recent order was delivered the next day - wow!
D
Declan D.
Rating: 5 out of 5
following a purchase from 18/11/2024
great company
highly recommended
great tech advise
W
Warwick T.
Rating: 5 out of 5
following a purchase from 19/11/2024
Great quality product , good value and delivered promptly - all you want from a supplier
M
Margaret D.
Rating: 5 out of 5
following a purchase from 18/11/2024
Great service. Will be buying again. Quick fast delivery.
T
Tony W.
Rating: 5 out of 5
following a purchase from 17/11/2024
I have had products from these guys before and they are always very helpful and set everything up so all I need do is fix it in place. They have a product for every situation and I would use them again without hesitation.
G
Gerald E.
Rating: 5 out of 5
following a purchase from 15/11/2024
In place and working! Many thanks
S
Susan A.
Rating: 5 out of 5
following a purchase from 14/11/2024
Ordered easily delivered quickly and set up without any problems. Good service
S
steven D.
Rating: 5 out of 5
following a purchase from 13/11/2024
Great price and product, Will definitely use again in the future.
J
Janis G.
Rating: 5 out of 5
following a purchase from 13/11/2024
Great service advise was much appreciated
Excellent after sales
D
David T.
Rating: 5 out of 5
following a purchase from 11/11/2024
Navigated
J
Jonathan L.
Rating: 5 out of 5
following a purchase from 11/11/2024
Efficient website, fast delivery. Happy with the product
P
Peter W.
Rating: 5 out of 5
following a purchase from 11/11/2024
Advice nit quite accurate enough, however exchange and credit sorted very quickly and no quibble. Now I have a security system that fits the bill.
We use cookies for audience measurement and improving user experience.