English 
D
Rating: 5 out of 5
Quick to respond to queries and very helpful staff.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
5 star reviews
Reset filtersP
Rating: 5 out of 5
Speedy response to the order. Regretfully the unit did not meet our requirements but refund was quickly and satisfactorily arranged
C
Rating: 5 out of 5
The support team assisted me to the fault on my alarm, ordered a replacement sensor and was delivered within a few days. Alarm working, very pleased with the service.
R
Rating: 5 out of 5
Great
P
Rating: 5 out of 5
Item correct and delivered on time. thanks
P
Rating: 5 out of 5
No issues and really quick
'
Rating: 5 out of 5
Serious, dynamic, and very organized company. The staff are very professional and friendly. I am delighted with my ordered items. I highly recommend.
Translated reviews
M
Rating: 5 out of 5
Was happy with my product came quickly no issues, would definitely use again
D
Rating: 5 out of 5
Prompt and efficient service and they have a telephone that you can speak to them on :-)
P
Rating: 5 out of 5
Excellent. Well made. Would definitely recommend.
L
Rating: 5 out of 5
Needed technical support that identified my problem quickly. Told me what I should purchase and the item arrived quickly. Back working as planned. Very good
M
Rating: 5 out of 5
Very helpful, quick delivery
S
Rating: 5 out of 5
Excellant service, contacted them for information on the product, ordered item, received item the very next day. Can't complain!
J
Rating: 5 out of 5
This firm is always a joy to work with and order from. A+++
R
Rating: 5 out of 5
Very efficient company who respond to queries effectively and actually answer their phone!
J
Rating: 5 out of 5
Easy to order, great selection of quality goods
J
Rating: 5 out of 5
I have had dealings with Ultra Secure direct on two occasions. Both times the delivery was quick and the product satisfactory. My main reason for this review however is to record my experience following my second purchase where I needed assistance. Following my email query to SD, I received a polite and detailed response and had the feeling that I was a valued customer.
M
Rating: 5 out of 5
Fast and efficient
K
Rating: 5 out of 5
quality product and excellent servie
M
Rating: 5 out of 5
All Arrived and working
P
Rating: 5 out of 5
Just wish alarm had been a little louder
C
Rating: 5 out of 5
Ordered on Friday evening and delivered on Tuesday lunchtime. Brilliant service.
The wireless intercom is a great product and does exactly what it says. No problem with range and it was having to penetrate several walls and rooms. 5 stars no quibble
The wireless intercom is a great product and does exactly what it says. No problem with range and it was having to penetrate several walls and rooms. 5 stars no quibble
J
Rating: 5 out of 5
I have now installed the two 76 mm galvanised bolt down posts i purchased from Ultra Secure.. I am very pleased with them and consider them to be good value for money, well made and of excellent quality. I have painted them white with Hammerite smooth paint and have fitted the reflective strips that came with the posts. They look fabulous complete with a red and white plastic chain.
D
Rating: 5 out of 5
Good service - arrived promptly - very pleased with product which was easy to set up and works well
C
Rating: 5 out of 5
Great service they anticipated i ordered the wrong part got in touch to check and then recommended the correct part which they dispatched very quickly..
T
Rating: 5 out of 5
EXCELLENT
C
Rating: 5 out of 5
They delivered the alarm quickly and they answered my email questions promptly.
P
Rating: 5 out of 5
The security light is a great buy
V
Rating: 5 out of 5
Item I orderd out of stock but replacement item sent really quickly
Good communication so very satisfied
Good communication so very satisfied
S
Rating: 5 out of 5
Great communication and great product from the start, thank you. Purchased for our workshop, bell and ring system
D
Rating: 5 out of 5
Great service and product
R
Rating: 5 out of 5
Great service and a very fast delivery ??????
L
Rating: 5 out of 5
Really robust parking bollard and lock. Easy to install and use. Package arrived on time and in good condition. Would use again.
R
Rating: 5 out of 5
Good quality. Easy to install.prompt delivery.
J
Rating: 5 out of 5
My experience was good. Great product and a small issue with the order rectified quickly and efficiently
S
Rating: 5 out of 5
The stick on reflectors are very well made and made from good quality material yet cheap, the delivery was very quick. Had to get in touch with customer service as I wasn't sure if my payment went through, they replied straight away and very helpful
E
Rating: 5 out of 5
Years ago I bought a shed alarm from Ultrasecure but I lost the screw which holds the front and back of the alarm together. I asked them for a replacement and it was posted out over the bank holiday. Just before that I ordered an alarm for my caravan which came promptly, was easy to fit and works just fine. Since then I have ordered a second key fob for the caravan alarm which also came very quicky and was so easy to programme to the master unit. I have found the service and quality from this company absolutely wonderful, I have no hesitation in recommending them to anyone who needs an alarm.
C
Rating: 5 out of 5
Website good and displayed the various products available. Straight forward when placing the order and payment, and courier delivered within time frame advised.
J
Rating: 5 out of 5
No problems with order, items are good quality. Thank you.
J
Rating: 5 out of 5
I ordered the stainless steel retractable driveway bollards. They look fantastic and function really well. I am satisfied I made the right decision in buying this product.