Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

5 star reviews

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A
Annick Z.
Rating: 5 out of 5
following a purchase from 18/04/2023
Perfect
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M
Marie F.
Rating: 5 out of 5
following a purchase from 12/06/2023
I recommend this company! They are very efficient and the equipment is great!
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Isabelle S.
Rating: 5 out of 5
following a purchase from 20/04/2023
Does the job. Sturdy and powerful. I have bought others since.
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Thierry A.
Rating: 5 out of 5
following a purchase from 13/06/2023
Fast and compliant delivery.
Responsive and available pre-sales customer service
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Xavier A.
Rating: 5 out of 5
following a purchase from 20/04/2023
Satisfied
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C
Courieux B.
Rating: 5 out of 5
following a purchase from 27/04/2023
Part under warranty, picked up by APV with a quick return.
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Laurent Z.
Rating: 5 out of 5
following a purchase from 09/06/2023
Very good product, top customer service responsiveness
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Etienne A.
Rating: 5 out of 5
following a purchase from 04/07/2023
Serious, attentive to your needs, quality
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2024
Arrived fast
Working great ??
C
Cécile D.
Rating: 5 out of 5
following a purchase from 13/05/2023
Very good, easy-to-use site, order delivered quickly. I recommend
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Jean Marie D.
Rating: 5 out of 5
following a purchase from 17/06/2023
Very good company
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Pascal H.
Rating: 5 out of 5
following a purchase from 09/05/2023
Everything is fine
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/03/2024
Although I cannot use my purchased object because of underground communications cables this companies handling of my order was excellent. I must now find another solution!
P
Pierre J.
Rating: 5 out of 5
following a purchase from 06/07/2023
Very professional team: listening to the customer and their needs, quality of the responses provided.
All the contacts I had were very competent.
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David M.
Rating: 5 out of 5
following a purchase from 07/07/2023
Serious
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C
Clay M.
Rating: 5 out of 5
following a purchase from 22/06/2023
No comment
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D
David B.
Rating: 5 out of 5
following a purchase from 29/04/2023
Product conforms to the order and delivered on time.
Good after-sales service.
Best regards.
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B
Bruno C.
Rating: 5 out of 5
following a purchase from 28/04/2023
A remarkable and consistently high-quality phone reception and responsiveness!
An appreciated commercial spirit.
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M
Marie Dominique D.
Rating: 5 out of 5
following a purchase from 19/05/2023
I am satisfied with all my purchases from security market.
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D
Dany D.
Rating: 5 out of 5
following a purchase from 14/06/2023
very good material and responsive and efficient after-sales service
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Wilfried G.
Rating: 5 out of 5
following a purchase from 18/04/2023
Fast delivery, simple installation even for beginners, works perfectly, I recommend
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Jean G.
Rating: 5 out of 5
following a purchase from 16/05/2023
After an email exchange, I ordered a component of my surveillance system. Ease of ordering, speed of delivery.
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Patrick S.
Rating: 5 out of 5
following a purchase from 03/07/2023
serious, professional, and customer service meets my expectations, nothing to report
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Pierre Yves B.
Rating: 5 out of 5
following a purchase from 05/07/2023
nothing to report
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D
Daniel N.
Rating: 5 out of 5
following a purchase from 12/07/2023
High-performance products. Ultra-fast and serious assistance. I recommend.
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Farid S.
Rating: 5 out of 5
following a purchase from 17/06/2023
Very satisfied with my order. Everything went well, delivery and the product met my expectations. Everything works perfectly... I needed help, no worries, the team is reachable by phone. Top.
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Jean-François B.
Rating: 5 out of 5
following a purchase from 06/06/2023
Perfect and very fast delivery.
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Serge G.
Rating: 5 out of 5
following a purchase from 29/06/2023
As usual, professional and friendly..................
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Pierre D.
Rating: 5 out of 5
following a purchase from 29/06/2023
Very satisfied with the quality of the received material.
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F
Françoise B.
Rating: 5 out of 5
following a purchase from 17/07/2023
Delighted with this order, already well advised on the phone, the delivery was fast and the outdoor motion detector works very well overall.
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Pichon M.
Rating: 5 out of 5
following a purchase from 14/06/2023
Always available for information. Does not push for consumption. Delivery conforms to the order. Very satisfied.
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Olivier S.
Rating: 5 out of 5
following a purchase from 15/05/2023
The 600m autonomous wireless intercom - UltraCOM2 SOLO black visor + handset + antenna: bypassing obstacle/pillar that I received in May 2023 meets my expectations. It has been installed for over 11 months without any problems. I recommend it.
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Joël T.
Rating: 5 out of 5
following a purchase from 20/06/2023
Already several orders on the site and always satisfied! An attentive ear following the defect of an outdoor siren and immediate exchange. Thanks to the staff I spoke to on the phone. Customer follow-up is TOP!++++++++++
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Patrick J.
Rating: 5 out of 5
following a purchase from 02/06/2023
Very satisfied with this product that I use as a presence detector at night associated with an electric timer before the doorbell.
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Pilotelle A.
Rating: 5 out of 5
following a purchase from 12/07/2023
Only positives! Compliant products, a top sales team that masters its subject down to the last detail and an efficient and attentive technical service. I recommend ++
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D
Dominique D.
Rating: 5 out of 5
following a purchase from 26/06/2023
Camera works very well ?? fast delivery customer service is top
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Didier J.
Rating: 5 out of 5
following a purchase from 23/06/2023
Reliable and serious company... and French.
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A
Alexis D.
Rating: 5 out of 5
following a purchase from 15/06/2023
Great after-sales service and product quality
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Polin D.
Rating: 5 out of 5
following a purchase from 17/05/2023
Perfect Very good advice
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B
Billon A.
Rating: 5 out of 5
following a purchase from 12/07/2023
Fast delivery, attentive to my questions, professionalism and kindness of the staff
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