Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

5 star reviews

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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2023
Lots on the site, but easy to find what I wanted. Very fast delivery and well packed. All the different parts had been pre mated, which was a bonus.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2023
order and delivery impeccable. Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2023
Very serious company. You can trust them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2023
Good at all levels. Congratulations on your professionalism.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2023
Super product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2023
Super advice, super deadlines but a bit more expensive than the competition
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2023
Easy to use website, very efficient service and superb product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/02/2023
Great products and helpful staff. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2023
very good follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2023
Very good. Friendly and attentive interlocutors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2023
Reliable equipment and responsive after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2023
Order received quickly. Great personal alarm serving as a keychain, recommend the item for young women.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2023
A small drawback
The zamak part that is fixed on the opening is not thick enough because when screwing, the screw went through, so no more fixation. Please add a reinforcement, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
Material conforms to the order, following the valuable advice from the site by phone. Very fast delivery, easy installation. A call from the person we spoke to on the phone to check if everything went well. Very serious and efficient, I recommend. And very reasonable prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2023
Good advice, material prepared for easy installation, delivery to Belgium without any issues. Super happy, would recommend without restrictions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2023
Perfect and good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2023
Quality service and products, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2023
Order arrived quickly
And great advice from the sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2023
Excellent service relationship with the customer. Very attentive and good advice. Satisfaction with the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2023
Impeccable delivery, fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2023
Impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2023
Product meets my expectations, impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2023
Very good material of good quality and easy to install.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2023
Excellent quality customer relationship.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
Very serious. Good advice during a phone call. Availability.
Very good product.??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2023
Everything has always gone well so far with the different services of this company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2023
Effective and friendly phone contact and advice.
Reliable materials, in use at my home for years.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2023
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
Product OK and delivery times respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2023
Top-notch communication and after-sales service. I recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/02/2023
I bought a security post for my drive which was sold as a second as there was a slight blemish on the paintwork, but it was hardly noticeable and the post works perfectly. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2023
Completely satisfied with both the delivery time and the purchased product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2023
Perfect delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2023
Very professional sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2023
Delivery times respected and conforming to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2023
Good order tracking.
Organization and fast delivery.
Product conforms to my expectations.
5/5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2023
Well-explained site, transmission without problems, attentive assistance and good product... I hope in time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2023
Customer service easily reachable, friendly and efficient staff,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2023
COMPLETELY SATISFIED WITH THE PRODUCTS AND THE WELCOME
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2023
Very practical alert system, easy to install, easy to use. The detection system covers quite a distance, so it's better to have a wall than a fence in front. Otherwise, nothing to report.
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