Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

5 star reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
After several purchases of alarm kits & intrusion detectors whose effectiveness was often ridiculous, my research finally led me to discover UltraSecure-france. Finally a serious and professional site, offering high-end equipment, with impeccable finish and terribly effective. Many possibilities. Highly recommended with closed eyes. Totally satisfied. Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Nothing to say, it's serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Very satisfied, and I appreciated the advice given by phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Information provided before ordering was correct.
Delivery ok
Commissioning ok
The only downside is the low solar battery autonomy in winter: I have to recharge every 3 weeks and no low battery alert.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Sorry for this inconvenience, this is obviously not normal.
I will ask a technician to call you to check in.

Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Serious, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Product as described, fast delivery and serious site.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2020
Fast shipping, matches the description. Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Very good, serious and fast. The items are easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Easy navigation, I found what I was looking for without problems
Deliveries are fast and the equipment is prepared for immediate installation
What more could you want?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Top nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
Product delivered on time, in accordance with the order. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Very serious site with an efficient hotline.
The products match the description and work very well.
Very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Super service, I totally recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Perfect I will come back
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
very reliable site needed help for my alarm they gave me all the information top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Super alarm, fast delivery well packaged and easy to configure especially with a real manual in French
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2021
Very happy it's stopped the problem I was having will be getting one for back of house
Came really quick very pleased
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2021
Great service from start to finish, super happy with ghost, only one concern ppe should be worn by fitters for everyone safety. Mad I know but that's the world we live in now!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2021
I ordered two systems on the website, and was very thpughtfully contacted by the tech guys to see how I wanted them configured.
The equipment arrived the next day, and was fitted in a flash, with no issues.
That very night, in the small hours, the beams detected the thief that broke into my car previously, (coming back for another look).
I disturbed him, and he ran away.
Excellent products, and service.
Highly recomnend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2021
I find Peter from Technical so helpful and always wanting to help. I have cctv and gate equipment and it works brilliantly. Superb company.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2021
Easy to buy from the site and arrived in 48 hours, very happy with service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2021
Fast delivery, product in stock... Cheaper than amazon...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Product matching my request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Unknown site at first, but pleasantly surprised by the ease of navigation and the variety of products found.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Super service from A to Z
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Super!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Very good after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
well received my order
happy with my purchase
works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2020
Great material, works despite obstacles, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Availability, efficiency, and friendliness are essential with this supplier. Well done????
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2020
Delivery as per order, good quality product meeting my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Everything is perfect, the material, the kindness, the information, the eventual follow-up (that was my case), the return of a material I had chosen poorly and its refund, highly recommended we finally have a wireless 'doorbell' with intercom that works despite the distance and trees, well done!
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