Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

5 star reviews

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/08/2020
When I contacted Ultrasecure Direct via an e mail with a few questions about the goods I wanted to order I got a quick informative reply.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/08/2020
Excellent help and advice on wireless cameras I will be buying more
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/08/2020
Been casually looking for a reliable, cost effective GSM Alarm system for small remote projects for sometime!! These products and the second to none support from this company are at a standard I believed had disappeared in the supplier market. Can't say enough positive things about them. These folks know how to grow a dependable business!!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/08/2020
Very helpful with good products. Only one minor problem. It would have helped if they had warned me about using a 3 SIM and "sold" the benefits of a roaming SIM to me during purchase if my auto-dialler alarm system. Unfortunately initially I discovered that with my spare 3 SIM, alerts were unreliable, often not arriving at all. I discussed this with USD and after being advised that that was the cause, I bought a roving SIM from them and the system now works fine.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/08/2020
Excellent good product and communication would use agat
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/08/2020
great products at competitive prices. plus fast delivery. the garage alarm system is fantastic and dials my mobile if an intruder gets in.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/08/2020
Remarkably speedy turnround.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/08/2020
Excellent products, great advice and fast delivery...
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/08/2020
Excellent products, great advice and fast delivery...
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/08/2020
Excellent service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/08/2020
Excellent
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/08/2020
great gear, great price, speedy despatch and worked out of the box, will go back
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/08/2020
Just what I wanted
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/08/2020
Excellent service & product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/08/2020
Excellent service support and advice
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/08/2020
Goods arrived next day exactly as specified along with good communication thought!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/08/2020
Easy to install, easy videos to follow, piece of mind when fitted
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/08/2020
Excellent informed and helpful service and a great product, Very pleased
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/08/2020
No problem ordering alarm first class well impressed
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/08/2020
The was my first order with ultrasecuredirect.com and I was totally satisfied with the way the order was processed.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/08/2020
Excellent company, helpful advice and fast delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/08/2020
Very helpful and friendly company to deal with answering my email questions. Leading me to place an order which arrived the next day. Will definitely use again in the future.
Response from Ultra Secure (ultrasecuredirect.com)
Hi Mark
Thank you for taking the time out for the review, much appreciated
Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/08/2020
Excellent service and great customer care. Product is a good edition to our store in these post COVID19 times. We can now remotely control access to our store and manage customer traffic and help maintain social distancing. Well done
Response from Ultra Secure (ultrasecuredirect.com)
Hi Nicola
Thank you for taking the time out for the review, we do appreciate it
Kind Regards
Stuart
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2020
next day easy checkout great gear
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/08/2020
Great service. Have used this company three times.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/08/2020
I have used Ultra Secure before and again the service is good efficient and I would and do recommend them to others
Response from Ultra Secure (ultrasecuredirect.com)
Hello Phillip
Thank you for the review, we do appreciate customers taking their precious time up to leave them
Kind Regards
Stuart
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/07/2020
Easy to order online, product information very good. Order was despatched very promptly and arrived in good condition. The PIR sensors had already been programmed into the receivers of the two driveway alarms, saving us hassle, and they were ready to use immediately. These were purchased to replace two alarms which we had for 10 years, and seem to be a real upgrade on the original product. So far they have been very reliable in our house with 2ft thick stone walls, and one receiver is about 35 metres from the PIR. I would highly recommend Ultrasecuredirect.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/08/2020
Excellent service delivery received next day
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/08/2020
excellent
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/08/2020
Very prompt. Item as described.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/08/2020
very good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/08/2020
Excellent
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2020
Excellent speedy service and was able to fit nice and easily too.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2020
Thank you
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2020
Email before purchase for advice, swift reply for email and system came day after ordering. Since getting have emailed for help and advice, both times got reply same day. Units came paired so I didn't need to do anything complicated, other than putting in batteries and screwing to walls. I will be getting extra bits for system later and I will be emailing to ensure I'm getting the right thing.
Response from Ultra Secure (ultrasecuredirect.com)
Hi Wayne
Thank you for the review, we do appreciate you taking the time to do this
Kind Regards
Mick
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2020
Great service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/07/2020
Very Pleased With The Equipment and Service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2020
Very good service, very good and prompt support.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/07/2020
Easy website, quick delivery and good product. Delivered at 9.00am up and working by midday. Works just fine.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/07/2020
Good product, good communication. Didn't exactly knew what to buy, but they helped me, and suggested to save money if I don't need some options.
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