Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
Fast and careful shipping. Teas always top-notch... Thank you!
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Response from UNAMITEA
We warmly thank you for your positive feedback, Aude. We are delighted to learn that you appreciate the speed of our shipments and the quality of our teas. Your satisfaction is our priority, and we hope to see you again soon at UNAMITEA!
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CATHERINE D.
Rating: 5 out of 5
following a purchase from 06/09/2025
I am very satisfied with the order.
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Response from UNAMITEA
Hello Catherine,
We sincerely thank you for your positive review! We are delighted to learn that you are very satisfied with your order at UNAMITEA. Your satisfaction is our priority, and we hope to see you again soon.
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Vinciane R.
Rating: 5 out of 5
following a purchase from 07/09/2025
★★★★★
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Response from UNAMITEA
Dear Vinciane,
We warmly thank you for your 5-star rating! Your satisfaction is our greatest reward and we are delighted that your experience with UNAMITEA met your expectations. Don’t hesitate to come back to discover our new selections.
Best regards,
The UNAMITEA team
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Maryse B.
Rating: 5 out of 5
following a purchase from 31/08/2025
Very good. The products are great and thank you for the samples!
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Response from UNAMITEA
We sincerely thank you for your positive feedback, Maryse. We are delighted that you like our products and that the samples were satisfactory. Your satisfaction is our priority, and we hope to see you again soon at UNAMITEA!
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Michel G.
Rating: 5 out of 5
following a purchase from 30/08/2025
Fast delivery. Perfect package. A few extra attentions inside. Excellent tea. I recommend
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Justine D.
Rating: 5 out of 5
following a purchase from 01/09/2025
Quality products, as usual
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Louis R.
Rating: 5 out of 5
following a purchase from 29/08/2025
All good, thank you
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Joël C.
Rating: 4 out of 5
following a purchase from 27/08/2025
Shipping as per order. 2 Remarks: 1/ Very expensive home delivery 2/ Too many emails sent during shipping
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Pascale D.
Rating: 5 out of 5
following a purchase from 18/08/2025
excellent teas
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Valérie B.
Rating: 5 out of 5
following a purchase from 21/08/2025
The teas are very good, of quality (no dust or crushed), easy order, many tips, and fast delivery.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 26/08/2025
Excellent teas Very fast shipping
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Catherine S.
Rating: 3 out of 5
following a purchase from 08/08/2025
I waited 3 weeks for a tea ordered at the beginning of August. Why offer a tea that you cannot ship due to holidays???
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Amandine C.
Rating: 5 out of 5
following a purchase from 21/08/2025
Perfect
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Sabine T.
Rating: 5 out of 5
following a purchase from 12/08/2025
Perfect
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Mauro P.
Rating: 5 out of 5
following a purchase from 19/08/2025
Shiro bocha, top top top.
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alain D.
Rating: 5 out of 5
following a purchase from 07/08/2025
Very good in every way: speed of shipping, courteous service, quality of teas. What else?
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Response from UNAMITEA
Dear Alain,
We warmly thank you for your flattering comment and your perfect score of 5/5. We are delighted that you appreciated the speed of our shipping, the courtesy of our service, as well as the quality of our teas. Your satisfaction is our greatest reward. Please do not hesitate to contact us for any request or question.
Best regards,
The UNAMITEA team
B
BELLOMO J.
Rating: 4 out of 5
following a purchase from 05/08/2025
Perfect
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Response from UNAMITEA
Hello Joseph,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted that you enjoyed your experience at UNAMITEA. Your satisfaction is our priority, and we hope to see you again soon!
Best regards,
The UNAMITEA team
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Sophie B.
Rating: 5 out of 5
following a purchase from 06/08/2025
Ultra fast shipping, excellent teas
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Response from UNAMITEA
Dear Sophie,
We warmly thank you for your flattering review and are delighted to learn that you appreciated the speed of our service as well as the quality of our teas. Your satisfaction is our greatest reward and we hope to see you soon at UNAMITEA.
S
Sylvie B.
Rating: 5 out of 5
following a purchase from 28/07/2025
Perfect. Everything went very well. I will recommend. The tea samples are appreciated
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Response from UNAMITEA
Hello Sylvie,
Thank you very much for your positive review and your flattering feedback on UNAMITEA! We are delighted to hear that everything went well and that you enjoyed our tea samples. Your recommendation touches us and motivates us to continue offering the best. Looking forward to seeing you again soon!
Best regards,
The UNAMITEA team
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Line R.
Rating: 5 out of 5
following a purchase from 30/07/2025
Perfect!
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Response from UNAMITEA
Dear Line,
Thank you very much for your flattering review! We are delighted that your experience at UNAMITEA was perfect. Your satisfaction is our priority and we hope to see you again soon!
Best regards,
The UNAMITEA team
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Caroline S.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very wide choice of excellent teas and herbal teas
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Response from UNAMITEA
Hello Caroline,
Thank you very much for your positive feedback! We are delighted that you appreciate our wide selection of teas and herbal teas. Your satisfaction is our priority and we hope to see you again soon at UNAMITEA.
Best regards,
The UNAMITEA team
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Evelyne G.
Rating: 5 out of 5
following a purchase from 27/07/2025
Nothing to complain about
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Response from UNAMITEA
Dear Evelyne,
We sincerely thank you for your flattering review and for the 5/5 rating. Your satisfaction is our priority, and we are delighted to know that your experience with UNAMITEA met your expectations. Please do not hesitate to reach out to us for any requests or suggestions.
Best regards,
The UNAMITEA team.
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Geoffrey D.
Rating: 5 out of 5
following a purchase from 22/07/2025
Very pleasant staff at the click and collect site, my order was waiting for me. The products are always top-notch. Great.
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Response from UNAMITEA
Dear Geoffrey,
We warmly thank you for your flattering review. We are delighted to learn that your click and collect experience met your expectations and that you appreciated the quality of our products. We look forward to welcoming you again on UNAMITEA!
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Claire C.
Rating: 5 out of 5
following a purchase from 21/07/2025
Perfect
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Response from UNAMITEA
Hello Claire, we warmly thank you for your flattering review of UNAMITEA. We are delighted that our site met your expectations and that you had a perfect experience. Your satisfaction is our priority, and we hope to welcome you again soon.
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Frederic D.
Rating: 5 out of 5
following a purchase from 20/07/2025
Excellent very professional merchant
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Response from UNAMITEA
Dear Frédéric,
We sincerely thank you for your flattering review and your 5-star rating. Your satisfaction is our priority, and we are delighted to know that you appreciated our professionalism. Do not hesitate to reach out to us for any requests, we are always at your service.
Best regards,
The UNAMITEA team
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Christine D.
Rating: 5 out of 5
following a purchase from 18/07/2025
Very good site. I love the sacred geese tea
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Response from UNAMITEA
Dear Christine,
Thank you so much for your flattering review! We are delighted to learn that you appreciate our site and especially the sacred geese tea. Your satisfaction is our greatest reward.
See you soon on UNAMITEA!
Best regards,
The UNAMITEA team
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Raymond B.
Rating: 5 out of 5
following a purchase from 18/07/2025
Great choice in tea and fast delivery in the Netherlands.
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Response from UNAMITEA
Hello Raymond,
Thank you very much for your positive review and for your 5 stars! We are delighted that you appreciate our selection of teas and the speed of our delivery to the Netherlands. Your satisfaction is our priority. See you soon on UNAMITEA!
Best regards,
The UNAMITEA team
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Sylvia H.
Rating: 5 out of 5
following a purchase from 19/07/2025
Perfect. Always happy.
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Response from UNAMITEA
Dear Sylvia, we sincerely thank you for your flattering review and your loyalty to UNAMITEA. We are delighted to know that our service fully satisfies you. Do not hesitate to reach out to us for any suggestions or needs, we are always here to listen.
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Deborah D.
Rating: 5 out of 5
following a purchase from 06/06/2025
Always impeccable delivery and exceptional teas.
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Response from UNAMITEA
Dear Deborah,
We warmly thank you for your flattering review and your perfect rating! We are delighted to learn that our deliveries and our teas meet your expectations. Your satisfaction is our priority, and we look forward to serving you again.
Best regards,
The UNAMITEA team
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FAGET V.
Rating: 5 out of 5
following a purchase from 18/07/2025
Very good teas, beautiful boxes, all very well packaged and with a little personalized note. To do again.
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Response from UNAMITEA
Dear FAGET,
We sincerely thank you for your flattering review and your perfect 5/5 rating. We are delighted that our teas, as well as our packaging and personalized notes, have pleased you. Your satisfaction is our priority, and we would be delighted to see you again soon on UNAMITEA. See you very soon!
Best regards,
The UNAMITEA team
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daniel L.
Rating: 5 out of 5
following a purchase from 21/07/2025
good
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Response from UNAMITEA
Hello Daniel,
We sincerely thank you for your positive review and your 5/5 rating on UNAMITEA! We are delighted that our service satisfied you. Please feel free to reach out to us if you have any additional suggestions or comments.
Best regards,
The UNAMITEA team
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Sabine D.
Rating: 5 out of 5
following a purchase from 18/07/2025
Yes, except that I would have liked to have the instructions for each tea: to prepare them at the right temperature and the necessary infusion time
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Response from UNAMITEA
Dear Sabine,
Thank you very much for your positive review and your 5/5 rating! On each label is the infusion time, temperature, and our suggested weight. If you are missing any on one of your teas, please do not hesitate to write to us. Your feedback is valuable to help us improve the experience for all our users.
Best regards,
The UNAMITEA team
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Celine G.
Rating: 5 out of 5
following a purchase from 18/07/2025
Perfect. Very quick handling, an appropriate package well wrapped & 2 small free & tasty samples!
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Response from UNAMITEA
Dear Céline,
We sincerely thank you for your flattering review! We are delighted to learn that our service and products met your expectations. Your satisfaction is our priority and we hope to see you again soon on UNAMITEA.
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SYLVIE C.
Rating: 5 out of 5
following a purchase from 18/07/2025
Only quality. Very fast shipments, careful deliveries and the little gifts are always very appreciated. I really recommend this site
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Response from UNAMITEA
Dear Sylvie,
Thank you very much for your flattering comment! We are delighted to learn that you appreciate the quality of our products as well as the speed and care given to our shipments. Your encouragement motivates us to continue to offer the best possible service. We hope to see you again soon on UNAMITEA!
Best regards,
The UNAMITEA team
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françois C.
Rating: 4 out of 5
following a purchase from 26/03/2025
Complete package with a courtesy note. Fast service but it's not essential. Efficient site except for the discount points; activation lacking clarity and efficiency (hence one star less). In case of necessity, the contact is human and effective (to be kept absolutely).
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Response from UNAMITEA
Dear François,
We sincerely thank you for your feedback and are delighted to learn that you appreciated the quality of our service as well as the care taken with your package. We take note of your comments regarding the loyalty points, which, as a reminder, are activated upon delivery of your order and can be used with each order or 'saved' at your discretion. We will work on improving this feature, and if you have any suggestions, please feel free to write to us. Your satisfaction is our priority, and we remain at your disposal for any questions or additional needs.
The UNAMI team
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Catherine D.
Rating: 5 out of 5
following a purchase from 10/12/2024
Since 2014, always very happy with the quality of the teas and the friendliness of the sellers
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Response from UNAMITEA
Hello Catherine,
Thank you very much for your flattering review! We are delighted to know that you appreciate the quality of our teas and the kindness of our team over all these years. Your loyalty is our greatest reward. We look forward to serving you again!
Best regards,
The UNAMITEA team
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Isabelle G.
Rating: 5 out of 5
following a purchase from 18/07/2025
Satisfied with the different teas ordered. As always.
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Response from UNAMITEA
Dear Isabelle,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your orders on UNAMITEA. Your loyalty is greatly appreciated.
See you soon for new discoveries!
Best regards,
The UNAMITEA team
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Béatrice C.
Rating: 5 out of 5
following a purchase from 08/07/2025
Wonderful
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Response from UNAMITEA
Dear Béatrice,
We warmly thank you for your flattering review and your 5/5 rating! We are delighted to learn that you found our service wonderful. Your satisfaction is our priority, and we hope to welcome you again very soon at UNAMITEA.
Best regards,
The UNAMITEA team
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Cécile D.
Rating: 5 out of 5
following a purchase from 05/07/2025
Unami's teas are exceptional. The delivery is fast and careful. The prices are quite correct. Don't change anything!
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Response from UNAMITEA
Hello Cécile,
A big thank you for your flattering review! We are delighted that you enjoy our teas and that you appreciated our service. Your satisfaction is our priority, and we will continue to do everything possible to provide you with the best experience possible.
See you soon at UNAMITEA!
The UNAMITEA team
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Renaud J.
Rating: 5 out of 5
following a purchase from 03/07/2025
Quality products and order speed
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Response from UNAMITEA
Hello Renaud,
We warmly thank you for your flattering review and are delighted to learn that you are satisfied with the quality of our products as well as the speed of our services. Your satisfaction is our priority, and your positive feedback encourages us to continue providing you with the best. We look forward to seeing you soon on our UNAMITEA site!
Best regards,
The UNAMITEA team
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