Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
The various natural black teas I order online are always of very good quality, beautifully made, very well preserved, and the vintage matches the present leaves; no cheating at Unamitea. "Cherry on the cake": they are very responsive and friendly. What more could you ask for?
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Response from UNAMITEA
Hello Jean Luc,
We warmly thank you for your flattering review and for your loyalty. It is a true pleasure to know that our black teas bring you satisfaction and that our responsiveness pleased you. Your trust touches us and motivates us to continue offering the best.
Best regards,
The store team
S
Sophie B.
Rating: 5 out of 5
following a purchase from 06/07/2026
Fast shipping, careful packaging, excellent quality teas. Perfect
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Response from UNAMITEA
Hello Sophie,
We sincerely thank you for your positive feedback. We are delighted that you appreciated the speed of the shipment, the careful packaging, and the quality of our teas. Your satisfaction is our greatest reward.
Best regards,
The UNAMITEA team
G
Gaetano L.
Rating: 5 out of 5
following a purchase from 05/07/2026
Excellent service
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Response from UNAMITEA
Hello Gaetano,
We sincerely thank you for your positive feedback. It is a pleasure to know that you appreciated our service, and it motivates us to continue offering you the best possible experience. A big thank you for your loyalty.
Best regards,
The UNAMITEA team
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Nathalie Q.
Rating: 5 out of 5
following a purchase from 24/06/2026
Always impeccable
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Response from UNAMITEA
Hello Nathalie,
We sincerely thank you for your warm review! Your satisfaction is our greatest reward, and we are delighted to count you among our loyal customers. Do not hesitate to come back to discover our new products; we will be happy to welcome you again.
Best regards,
The UNAMITEA team
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corinne M.
Rating: 5 out of 5
following a purchase from 23/06/2026
Very fast shipping, excellent packaging, some tea samples. The tea is real leaves and not leaf dust, one of the best quality teas I know at a very affordable price
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Response from UNAMITEA
Hello Corinne,
We thank you for your warm feedback and your compliments on the quality of our teas. It is a true pleasure to know that you appreciated the shipment and the samples. Your satisfaction is our greatest reward.
Best regards,
The UNAMITEA team
J
Jacqueline B.
Rating: 5 out of 5
following a purchase from 24/06/2026
Careful delivery as usual. I received my usual tea, still as good.
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Response from UNAMITEA
Hello Jacqueline,
We warmly thank you for your positive feedback. We are delighted that you are satisfied with your tea and our delivery service. Your trust and loyalty are precious to us, and we hope to see you again soon in our online store.
Best regards,
The UNAMITEA team
I
Isabelle B.
Rating: 5 out of 5
following a purchase from 21/06/2026
The 3 teas purchased are very good, I recommend!
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Response from UNAMITEA
Hello Isabelle,
A big thank you for your very warm feedback! We are delighted that you appreciated our teas and that you recommend them. Your satisfaction is our greatest reward.
Best regards,
The UNAMITEA team
H
Huguette D.
Rating: 5 out of 5
following a purchase from 24/06/2026
Very easy order and very fast reception, it's perfect! Thank you for the little samples!
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Response from UNAMITEA
Hello Huguette,
We warmly thank you for your very positive feedback! We are delighted to learn that your experience met your expectations and that you liked the samples. Your satisfaction is our greatest reward.
Best regards,
The UNAMITEA team
L
Laurence C.
Rating: 5 out of 5
following a purchase from 22/06/2026
I have been ordering from the site for several years to avoid having to travel to Lille, and I am satisfied.
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Response from UNAMITEA
Hello Laurence,
We warmly thank you for your loyalty and positive feedback. It is a pleasure to know that our service satisfies you and makes your life easier.
Best regards,
The UNAMITEA team
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Maria Ida A.
Rating: 5 out of 5
following a purchase from 29/06/2026
I have been buying my teas from Unami for a long time and I am always very satisfied.
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Response from UNAMITEA
Hello Maria Ida,
We warmly thank you for your loyalty and positive feedback. It is a real pleasure to know that you are still satisfied with our teas.
Best regards,
The UNAMITEA team
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Nathalie L.
Rating: 5 out of 5
following a purchase from 12/06/2026
Perfect
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Response from UNAMITEA
Hello Nathalie,
A big thank you for your very positive feedback! We are thrilled that your experience met your expectations. We look forward to seeing you soon in our online store.
Best regards,
The UNAMITEA team
J
Jennifer T.
Rating: 5 out of 5
following a purchase from 24/06/2026
Very good products
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Response from UNAMITEA
Hello Jennifer,
Thank you very much for your warm feedback! We are delighted to know that you like our products. Your satisfaction is our greatest reward.
Best regards,
The UNAMITEA team
M
Maryse B.
Rating: 1 out of 5
following a purchase from 22/06/2026
Nothing to report Perfect as usual
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Response from UNAMITEA
Hello Maryse,
Thank you for taking the time to leave a review. Your satisfaction is essential to us and we are delighted that you had a positive experience. If you have any comments or suggestions, please feel free to contact us privately, we will be happy to discuss with you.
Best regards,
The UNAMITEA team
M
Martine B.
Rating: 5 out of 5
following a purchase from 21/06/2026
Teas of excellence Long-time customer never disappointed
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Response from UNAMITEA
Hello Martine,
A big thank you for your very positive feedback and for your loyalty to UNAMITEA. We are delighted to know that our teas bring you satisfaction and we look forward to seeing you for new discoveries.
Best regards,
The shop team
V
Valerie M.
Rating: 5 out of 5
following a purchase from 12/06/2026
thank you for the speed of shipping, your teas are always so delicious.
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Response from UNAMITEA
Hello Valérie,
We warmly thank you for your positive feedback. We are delighted to learn that you appreciate the speed of our service and the quality of our teas. Your satisfaction is our greatest reward.
Best regards,
The UNAMITEA team
F
Florence P.
Rating: 5 out of 5
following a purchase from 13/06/2026
Perfect
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Response from UNAMITEA
Hello Florence,
We warmly thank you for your positive review. It is a pleasure to know that you are satisfied with your experience at UNAMITEA.
Best regards,
The shop team
S
SYLVIE C.
Rating: 5 out of 5
following a purchase from 18/06/2026
always very good
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Response from UNAMITEA
Hello Sylvie,
A big thank you for your warm feedback! We are delighted to know that you appreciate our products and services. We look forward to seeing you very soon in our shop.
Best regards,
The UNAMITEA shop team.
V
VINCENT F.
Rating: 5 out of 5
following a purchase from 04/06/2026
Easy order and quickly shipped
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Response from UNAMITEA
Hello Vincent,
We sincerely thank you for your positive feedback. We are delighted to learn that you found the order easy and that your package was shipped quickly.
Best regards,
The UNAMITEA team
P
patrice A.
Rating: 5 out of 5
following a purchase from 05/06/2026
Order prepared with care ... a nice little note is always appreciated
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Response from UNAMITEA
Hello Patrice,
We warmly thank you for your flattering review. We are delighted that our attention to detail and our little note pleased you. Your satisfaction is our greatest reward.
Best regards,
The UNAMITEA team
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Patrick G.
Rating: 5 out of 5
following a purchase from 12/06/2026
Always impeccable service
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Response from UNAMITEA
Hello Patrick,
We warmly thank you for your positive feedback! It is a true pleasure to know that our service satisfies you. Your trust motivates us to continue offering you the best.
Best regards,
The UNAMITEA team
B
Benedicte B.
Rating: 5 out of 5
following a purchase from 29/05/2026
Always delighted with my purchases and the quality of the products... with samples to test new products. it's perfect
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Response from UNAMITEA
Hello Bénédicte,
We sincerely thank you for your warm review. We are delighted to know that you appreciate our products and the samples we offer. We will be happy to welcome you again very soon in our shop.
Best regards,
The UNAMITEA team
N
Nathalie D.
Rating: 5 out of 5
following a purchase from 31/05/2026
quality products
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Response from UNAMITEA
Hello Nathalie,
We warmly thank you for your positive feedback. We are delighted that our products have met your expectations and appreciate your trust in UNAMITEA.
Sincerely,
The shop team
A
Anne G.
Rating: 5 out of 5
following a purchase from 31/05/2026
Perfect, fast Thank you for the discovery samples
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Response from UNAMITEA
Hello Anne,
Thank you very much for your warm feedback! We are delighted that your experience met your expectations and that you appreciated our discovery samples. It is a pleasure to serve you and we hope to see you soon in our shop.
Sincerely,
The UNAMITEA team.
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Nahum S.
Rating: 5 out of 5
following a purchase from 30/05/2026
Good!
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Response from UNAMITEA
Hello Nahum,
We warmly thank you for your positive review and your rating. It is a pleasure to know that you are satisfied with your experience at UNAMITEA.
Best regards,
The shop team
M
Martine D.
Rating: 5 out of 5
following a purchase from 20/05/2026
Fast shipping and excellent teas. Always satisfied with my purchases.
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Response from UNAMITEA
Hello Martine,
We warmly thank you for your positive feedback and are delighted to learn that you are satisfied with your purchases at UNAMITEA. Your satisfaction is our greatest reward and we are happy to count you among our loyal customers.
Sincerely,
The shop team
A
Anne L.
Rating: 5 out of 5
following a purchase from 17/04/2026
Fast delivery, thank you.
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Response from UNAMITEA
Hello Anne,
We warmly thank you for your positive feedback. We are delighted to learn that you appreciated the speed of our service. We hope to see you soon in our shop for new discoveries.
Best regards,
The UNAMITEA team.
M
Mauro P.
Rating: 5 out of 5
following a purchase from 19/05/2026
I am absolutely delighted with my shopping experience! The three teas I received are simply amazing. The Shou Gyokuro Miyazaki has a beautiful depth, and the Karigane and Shiro Bocha are simply exceptional, a true taste sensation! After such a discovery, I sincerely hope to be able to buy your Matcha Koicha very soon. Thank you for this taste journey! See you soon!
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Response from UNAMITEA
Hello Mauro,
We warmly thank you for your flattering feedback! We are delighted to learn that our teas have amazed you and that your shopping experience met your expectations. Your enthusiasm for the Matcha Koicha makes us very happy, and we will be pleased to welcome you again soon for new taste discoveries.
Best regards,
The UNAMITEA team
E
Emeline C.
Rating: 5 out of 5
following a purchase from 22/05/2026
Super fast delivery with really quality teas and very tasty infusions I highly recommend
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Response from UNAMITEA
Hello Emeline,
We thank you immensely for your very positive feedback! We are delighted that our teas and infusions have satisfied you, and we pride ourselves on offering fast and quality service. Your recommendation touches us and motivates us even more.
Best regards,
The UNAMITEA team
A
Annick E.
Rating: 5 out of 5
following a purchase from 25/05/2026
Order received quickly Very good products
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Response from UNAMITEA
Hello Annick,
We warmly thank you for your review and are delighted to hear that you are satisfied with your order and our products. Your satisfaction is our greatest reward and we hope to see you again soon in our shop.
Best regards,
The UNAMITEA team
O
Olivier F.
Rating: 5 out of 5
following a purchase from 15/05/2026
Everything is perfect The quality is there Impeccable Very good quality shopping experience
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Response from UNAMITEA
Hello Olivier,
We warmly thank you for your positive feedback! We are delighted to hear that you appreciated the quality of our products and your shopping experience. Your satisfaction is our greatest reward.
Best regards,
The UNAMITEA team
C
Célima B.
Rating: 5 out of 5
following a purchase from 21/05/2026
Perfect service
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Response from UNAMITEA
Hello Célima,
We sincerely thank you for your positive feedback! It is a pleasure to know that you appreciated our service. Your satisfaction is our greatest reward.
Best regards,
The UNAMITEA team
O
Olivia C.
Rating: 5 out of 5
following a purchase from 18/05/2026
Always happy with my purchases at UNAMI Very serious company
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Response from UNAMITEA
Hello Olivia,
We sincerely thank you for your positive feedback. It is a pleasure to know that you are always happy with your purchases at UNAMITEA. Your satisfaction is our greatest reward.
Best regards,
The boutique team
C
CELINE D.
Rating: 5 out of 5
following a purchase from 01/04/2026
Carefully packaged, arrived on time. Perfect
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Response from UNAMITEA
Hello Céline,
Thank you very much for your positive feedback! We are delighted to hear that your package arrived in perfect condition and on time. Your satisfaction is our greatest reward.
Warm regards,
The UNAMITEA team
S
Sébastien V.
Rating: 5 out of 5
following a purchase from 11/05/2026
Orders received conform and very quickly
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Response from UNAMITEA
Hello Sébastien, thank you very much for your flattering feedback! We are delighted to learn that your orders were conform and processed quickly. Your satisfaction is our priority, and we hope to see you again soon at UNAMITEA.
F
François R.
Rating: 5 out of 5
following a purchase from 13/05/2026
I am always very satisfied with the quality of the tea ordered. But two observations about the logistics that are starting to annoy me: - no expiration date on the packages - I always order for 50€ to get free shipping, but if you use your credit, you fall below 50€ and you pay for shipping...
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Response from UNAMITEA
Dear François, we sincerely thank you for your flattering review and your constructive remarks. The expiration date does not exist for teas and herbs, only for "fresh" products. Regarding shipping costs, as on any site, you cannot combine loyalty discounts and free shipping (which we pay in any case). Our economic balance does not allow us to do so.
Your satisfaction is our priority, and we hope to continue to provide you with a quality experience. Best regards
N
Nicole T.
Rating: 5 out of 5
following a purchase from 17/05/2026
Matches the photo. No unpleasant surprises.
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Response from UNAMITEA
Hello Nicole,
Thank you very much for your positive feedback! We are delighted to hear that you found your order to be in accordance with the photo. Your satisfaction is our priority. See you soon at UNAMITEA!
Best regards,
The UNAMITEA team
B
Brigitte F.
Rating: 5 out of 5
following a purchase from 06/05/2026
Received my order quickly! Thank you
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Response from UNAMITEA
Dear Brigitte,
We sincerely thank you for your flattering review and your perfect rating. We are delighted to hear that you received your order quickly. Your satisfaction is our priority, and we hope to see you soon at UNAMITEA!
Best regards,
The UNAMITEA team
C
Celine C.
Rating: 5 out of 5
following a purchase from 08/05/2026
Fast shipping, very nice colored boxes!
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Response from UNAMITEA
Dear Céline,
We warmly thank you for your positive feedback and your rating of 5/5. We are delighted that you appreciated the speed of our shipments and the colorful presentation of our boxes. Your satisfaction is our priority and we hope to see you again soon on UNAMITEA.
P
pierrette B.
Rating: 5 out of 5
following a purchase from 05/05/2026
Perfect in the quality of the teas, packaging and delivery speed!
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Response from UNAMITEA
Dear Pierrette,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted that the quality of our teas, as well as the packaging and the speed of delivery, met your expectations. Your satisfaction is our priority, and we hope to see you again soon at UNAMITEA.
Best regards,
The UNAMITEA team
A
Anne M.
Rating: 5 out of 5
following a purchase from 10/05/2026
Perfect!
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Response from UNAMITEA
Dear Anne,
Thank you very much for your 5/5 rating and your positive feedback! We are delighted that your experience with UNAMITEA was perfect. Your satisfaction is our priority.
See you soon,
The UNAMITEA team
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