Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 1, 2, 3 and 5 stars

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G
GAFFET L.
Rating: 5 out of 5
following a purchase from 04/06/2022
Perfect as always.
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Huguette D.
Rating: 5 out of 5
following a purchase from 11/06/2022
I find a Japanese tea that I like, the delivery is very fast in a neat packaging. I recommend Unamitea. Thank you very much!
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Tatiana K.
Rating: 5 out of 5
following a purchase from 04/06/2022
Charming staff on the phone when you have trouble logging into your account. Fast, complete shipment, neat packaging plus nice hand-written card enclosed to wish you a good tasting! I highly recommend.
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Amandine L.
Rating: 5 out of 5
following a purchase from 24/05/2022
As usual, nothing to complain about... Good quality teas and a neat parcel
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Martine B.
Rating: 5 out of 5
following a purchase from 01/06/2022
I discovered Unamitea when visiting Lille. Since then, I've been ordering from the site, which is very descriptive and intuitive.
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Martine B.
Rating: 5 out of 5
following a purchase from 07/06/2022
I've been a fan for a while now and I always find them extra professional.
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Claudia B.
Rating: 5 out of 5
following a purchase from 05/06/2022
Fast delivery, nice personalized note, samples well adapted to the order (same range) Thank you.
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Nathalie Q.
Rating: 5 out of 5
following a purchase from 03/06/2022
The UNAMI team is always so pleasant and perfect.
What's more, we are now rewarded for our loyalty. Keep up the good work!
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Francoise C.
Rating: 5 out of 5
following a purchase from 03/06/2022
Very fast delivery, a great free sample of what I ordered and a little note. I am very satisfied. ( and I'm seriously considering ordering a bag of this great sample!)
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Martin J.
Rating: 5 out of 5
following a purchase from 02/06/2022
Fast, reliable delivery
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MONIQUE O.
Rating: 5 out of 5
following a purchase from 23/05/2022
Quality teas
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Sabine L.
Rating: 5 out of 5
following a purchase from 24/05/2022
Very satisfactory product and delivery!
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Gino B.
Rating: 5 out of 5
following a purchase from 22/05/2022
Competence, precision, speed of execution and delivery. For storage reasons, I would have preferred to receive the teas in two 500 g bags each, rather than a single 1 kg package for each type of tea.
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ANNE MARIE T.
Rating: 5 out of 5
following a purchase from 19/05/2022
perfect
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Sébastien M.
Rating: 5 out of 5
following a purchase from 14/05/2022
As always, order processed quickly
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Daniel D.
Rating: 5 out of 5
following a purchase from 19/05/2022
excellent quality teas, very good service
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Sabine C.
Rating: 5 out of 5
following a purchase from 21/05/2022
No problem, very efficient and practical
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Nathalie B.
Rating: 5 out of 5
following a purchase from 20/05/2022
Very good, like every time I order
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Auriane D.
Rating: 5 out of 5
following a purchase from 17/05/2022
Order placed: dispatched 30 minutes later! Now that's responsiveness :D With the little extra sample that makes you happy... Thank you!
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Estelle B.
Rating: 3 out of 5
following a purchase from 14/05/2022
Fast delivery, with two samples that were very good (the sample of "Black Silk" tea from Thailand was delicious) and a nice message.
But the description of some teas should be reviewed, and I was very disappointed by the quality/price ratio of some products, especially the Darjeeling.
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isabelle Z.
Rating: 5 out of 5
following a purchase from 19/05/2022
Very good site. It is easy to find and there is a huge choice. The products are well described... all that's missing is the smell...
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carles V.
Rating: 5 out of 5
following a purchase from 16/05/2022
Very good, as usual.
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Christine D.
Rating: 5 out of 5
following a purchase from 10/05/2022
Living more than 30 minutes from Lille, I took the delivery option. I order the teas I already know, and choose 1 or 2 that I discover (very precise description). Well-designed site (very wide choice) and very quick delivery (next day!). I really recommend it, even if from time to time it's interesting to go directly to the store.
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gregory L.
Rating: 5 out of 5
following a purchase from 18/05/2022
Order prepared and delivered very quickly. The loyalty program is top-notch (we received a pretty metal box as a gift) and the teas are excellent. Including a green songluo from 2020 which, despite being 2 years old, is beautifully preserved.
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Paul M.
Rating: 5 out of 5
following a purchase from 15/05/2022
Easy ordering and fast delivery
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Laurence C.
Rating: 5 out of 5
following a purchase from 15/05/2022
Very good in every way, as usual.
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xavier H.
Rating: 5 out of 5
following a purchase from 16/05/2022
Very easy
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Marie D.
Rating: 3 out of 5
following a purchase from 15/05/2022
Navigation is not very fluid, and the description of the tea in the mouth is often too succinct.
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isabelle P.
Rating: 5 out of 5
following a purchase from 17/05/2022
Easy to navigate.
Order processed quickly and accurately
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francoise V.
Rating: 5 out of 5
following a purchase from 14/05/2022
Very good teas
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Eric R.
Rating: 5 out of 5
following a purchase from 18/05/2022
Excellent service and high-quality products.
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Sabine B.
Rating: 5 out of 5
following a purchase from 16/05/2022
Top service, really. Fast delivery, great packaging and a personalized handwritten note.
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Martine B.
Rating: 5 out of 5
following a purchase from 19/05/2022
this new site is very well designed and now it's easy to pay!
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Aurore M.
Rating: 5 out of 5
following a purchase from 16/05/2022
Quality products, excellent customer service and fast delivery. Don't change a thing!
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Gert B.
Rating: 5 out of 5
following a purchase from 01/05/2022
happy with the service and the quality
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CATHERINE D.
Rating: 5 out of 5
following a purchase from 04/05/2022
Order processed very quickly and delivery too. It's great to receive samples to get to know your products.
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Pamela G.
Rating: 5 out of 5
following a purchase from 03/05/2022
perfect
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Dominique L.
Rating: 5 out of 5
following a purchase from 06/05/2022
Perfect
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VINCENT L.
Rating: 5 out of 5
following a purchase from 27/04/2022
Excellent service for quality products
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Göetz G.
Rating: 5 out of 5
following a purchase from 27/04/2022
Perfect
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