Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 1, 2, 4 and 5 stars

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J
Jossia D.
Rating: 5 out of 5
following a purchase from 27/11/2022
Fast and efficient service. Very good advice.
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Delphine J.
Rating: 5 out of 5
following a purchase from 20/11/2022
Very good, impeccable service, careful and attentive. My complaint was answered immediately.
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Pierre-jean H.
Rating: 5 out of 5
following a purchase from 24/10/2022
Super site
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Claire B.
Rating: 5 out of 5
following a purchase from 19/11/2022
Very fast and reliable shipping
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didier G.
Rating: 5 out of 5
following a purchase from 12/11/2022
I've never had any problems with my orders from unami
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Florence A.
Rating: 5 out of 5
following a purchase from 10/11/2022
always perfect
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Charlotte L.
Rating: 5 out of 5
following a purchase from 24/10/2022
Very easy-to-use site, quick ordering. On the other hand, a great lack of precision in the description. Fruity and flowery are general adjectives and don't give you much idea of what you're getting into. It's a real shame not to be more specific about the aromas.
However, their herbal teas and lapsang souchong are a real delight, with a special mention for La maison dans la dune, which I can't live without!
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BELLOMO J.
Rating: 5 out of 5
following a purchase from 02/11/2022
Very fast, perfect delivery
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Stephanie T.
Rating: 5 out of 5
following a purchase from 18/11/2022
For the website... But above all for the high quality of the tea we find on the site, just like in the store, with the extra welcome and advice in store. I highly recommend the advent calendar, which we can't wait to open!
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Marie christine L.
Rating: 5 out of 5
following a purchase from 16/11/2022
nothing to complain about: fast, efficient
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Sonia M.
Rating: 5 out of 5
following a purchase from 09/11/2022
Very good responsiveness, advice and attention
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Thierry B.
Rating: 5 out of 5
following a purchase from 09/11/2022
The tea is as good as ever. No complaints.
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Agnes P.
Rating: 5 out of 5
following a purchase from 17/11/2022
Very clear and well-informed site, fast ordering and delivery. Very pleasant.
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Myriam R.
Rating: 5 out of 5
following a purchase from 02/11/2022
Perfect. Very good tea.
Very fast delivery
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Nadine R.
Rating: 5 out of 5
following a purchase from 18/11/2022
Perfect Nothing to complain about
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Huguette D.
Rating: 5 out of 5
following a purchase from 04/11/2022
VERY FAST ORDER RECEPTION FOR QUALITY TEA; IT'S PERFECT § THANK YOU§
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Isabelle G.
Rating: 5 out of 5
following a purchase from 05/11/2022
Satisfied with delivery. Quality teas at a fair price. Two samples in the parcel as a gift
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Veronique D.
Rating: 5 out of 5
following a purchase from 20/11/2022
Very clear site, fast delivery.
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Laurent L.
Rating: 5 out of 5
following a purchase from 02/11/2022
Everything is fine and the tea is excellent
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véronique I.
Rating: 4 out of 5
following a purchase from 30/10/2022
perfect as usual .
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francoise V.
Rating: 5 out of 5
following a purchase from 27/10/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Sophie F.
Rating: 5 out of 5
following a purchase from 02/11/2022
order sent on time. package very well made
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carles V.
Rating: 5 out of 5
following a purchase from 28/10/2022
Simple, convenient navigation and fast delivery service.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 05/11/2022
Fast, perfect, thank you!
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philippe L.
Rating: 4 out of 5
following a purchase from 04/11/2022
very good but a little overcrowded
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Danielle A.
Rating: 5 out of 5
following a purchase from 10/10/2022
Very good.
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Martine B.
Rating: 5 out of 5
following a purchase from 05/11/2022
As usual very professional It's appreciated in these difficult times
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Bernard B.
Rating: 5 out of 5
following a purchase from 28/10/2022
Very good order tracking. Very responsive.
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Nancy T.
Rating: 5 out of 5
following a purchase from 27/10/2022
A tea house with a quality of product and service that is rare these days.
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Catherine M.
Rating: 5 out of 5
following a purchase from 14/10/2022
Very fast delivery as advertised, nice gift box
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Leo G.
Rating: 4 out of 5
following a purchase from 26/10/2022
Easy ordering and very fast delivery - thank you!
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Tanguy S.
Rating: 5 out of 5
following a purchase from 25/10/2022
Personalized customer service with a handwritten thank-you, coupled with fast, efficient delivery. Highly recommended.
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Pascal V.
Rating: 5 out of 5
following a purchase from 27/10/2022
Large selection of quality teas, fast ordering and delivery.
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Dayana M.
Rating: 5 out of 5
following a purchase from 21/10/2022
Top customer service! Delicious herbal tea
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Audrey J.
Rating: 5 out of 5
following a purchase from 25/09/2022
Perfect
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DANIELLE F.
Rating: 5 out of 5
following a purchase from 10/10/2022
Very good products, fast delivery, discovery samples with every order. Highly recommendable.
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Camille B.
Rating: 5 out of 5
following a purchase from 08/10/2022
....
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Robert R.
Rating: 5 out of 5
following a purchase from 01/10/2022
Easy navigation on the site, a word of introduction in the parcel. Perhaps specify the cultivars of certain grands crus.
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Martine B.
Rating: 5 out of 5
following a purchase from 13/10/2022
Since I've been a customer, I've never been disappointed with the product... I've been ordering the set for 3 years now, but this year the results will follow after 12/25.
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Joël C.
Rating: 5 out of 5
following a purchase from 13/10/2022
Super fast delivery. Perfect packaging. Personalized note. Samples offered. Shop and site to be recommended. Very good idea, the tea calendar. Perfect gift for tea lovers.
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