Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 164 published reviews
5 1 968 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.

Reviews 1, 2, 4 and 5 stars

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N
Nancy T.
Rating: 5 out of 5
following a purchase from 27/10/2022
A tea house with a quality of product and service that is rare these days.
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Catherine M.
Rating: 5 out of 5
following a purchase from 14/10/2022
Very fast delivery as advertised, nice gift box
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Leo G.
Rating: 4 out of 5
following a purchase from 26/10/2022
Easy ordering and very fast delivery - thank you!
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Tanguy S.
Rating: 5 out of 5
following a purchase from 25/10/2022
Personalized customer service with a handwritten thank-you, coupled with fast, efficient delivery. Highly recommended.
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Pascal V.
Rating: 5 out of 5
following a purchase from 27/10/2022
Large selection of quality teas, fast ordering and delivery.
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Dayana M.
Rating: 5 out of 5
following a purchase from 21/10/2022
Top customer service! Delicious herbal tea
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Audrey J.
Rating: 5 out of 5
following a purchase from 25/09/2022
Perfect
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Danielle F.
Rating: 5 out of 5
following a purchase from 10/10/2022
Very good products, fast delivery, discovery samples with every order. Highly recommendable.
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Camille B.
Rating: 5 out of 5
following a purchase from 08/10/2022
....
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Robert R.
Rating: 5 out of 5
following a purchase from 01/10/2022
Easy navigation on the site, a word of introduction in the parcel. Perhaps specify the cultivars of certain grands crus.
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Martine B.
Rating: 5 out of 5
following a purchase from 13/10/2022
Since I've been a customer, I've never been disappointed with the product... I've been ordering the set for 3 years now, but this year the results will follow after 12/25.
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Joël C.
Rating: 5 out of 5
following a purchase from 13/10/2022
Super fast delivery. Perfect packaging. Personalized note. Samples offered. Shop and site to be recommended. Very good idea, the tea calendar. Perfect gift for tea lovers.
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Stephane C.
Rating: 5 out of 5
following a purchase from 14/10/2022
No complaints. Available, friendly and efficient
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Roger F.
Rating: 4 out of 5
following a purchase from 01/10/2022
very serious tea house, thank you
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Anne L.
Rating: 5 out of 5
following a purchase from 09/10/2022
Just what I asked for.
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Brigitte B.
Rating: 4 out of 5
following a purchase from 06/10/2022
Perfect for the choice One regret: the composition of flavored teas is not always specified, which puts me off my choice.
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Christelle F.
Rating: 5 out of 5
following a purchase from 27/09/2022
Very good, as usual. Quality teas, neat packaging and small samples to discover. Thanks Unami!
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 28/09/2022
The order is as usual;
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Francoise A.
Rating: 5 out of 5
following a purchase from 29/09/2022
Quality products, combination of plants for very tasty herbal teas, very fast delivery, I've been using them for several years now, always with pleasure, I recommend them in every sense of the word.
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Dominique M.
Rating: 5 out of 5
following a purchase from 02/10/2022
Everything is impeccable. The order was delivered quickly. The website is very well designed and easy to use. And above all, the teas are excellent.
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C
Cléa R.
Rating: 5 out of 5
following a purchase from 25/09/2022
I started drinking tea and herbal teas thanks to my grandmother, she then recommended UNAMI to me, the items are quality, always very good and effective, plus the prices are low unlike other sites, I recommend!
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Francoise V.
Rating: 5 out of 5
following a purchase from 13/09/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Karine G.
Rating: 5 out of 5
following a purchase from 18/09/2022
GOOD VALUE FOR MONEY, FAST DELIVERY, FREE SAMPLES... TOP!
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Jeannine J.
Rating: 4 out of 5
following a purchase from 27/09/2022
Simple, clear navigation.
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Denis V.
Rating: 5 out of 5
following a purchase from 17/09/2022
Plenty of choice at all prices, rarely disappointed on quality, just a shame in store that there is no space to consult the catalog (standing at the counter).
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Enrique L.
Rating: 5 out of 5
following a purchase from 23/09/2022
Perfect! Fast delivery and quality products.
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Christelle G.
Rating: 5 out of 5
following a purchase from 22/09/2022
Excellent quality products! Not to mention fast shipping, always accompanied by samples and a lovely note.
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Sébastien D.
Rating: 5 out of 5
following a purchase from 26/09/2022
Very good
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Alan P.
Rating: 5 out of 5
following a purchase from 18/09/2022
It's always a pleasure to order from Unami!
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Corinne B.
Rating: 5 out of 5
following a purchase from 19/09/2022
Delighted with my order. Fast delivery. The gift wrapping is top notch.
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Brice D.
Rating: 4 out of 5
following a purchase from 20/09/2022
It's very good, almost too fast. There's one thing that doesn't work, and that's the allocation of gift points. After two orders, I can't find anything in my account.
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Response from UNAMITEA
Dear Sir, You have 164 points available, or €8.20 in your kitty, which you can use as you wish. All you have to do is indicate that you want to use it when validating your order, and a voucher will be generated which will allow you to deduct the amount of your kitty from your basket total. Please do not hesitate to contact us if you encounter any problems. Kind regards
D
Daniele B.
Rating: 5 out of 5
following a purchase from 01/09/2022
we are happy with the site and delivery
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Angélique C.
Rating: 5 out of 5
following a purchase from 22/09/2022
Very fast delivery and the products are of excellent quality.
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Damien F.
Rating: 4 out of 5
following a purchase from 10/09/2022
Very large selection, very fast delivery, to be used without moderation.
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Evelyne M.
Rating: 5 out of 5
following a purchase from 16/09/2022
Perfect in every way.
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Stéphanie N.
Rating: 5 out of 5
following a purchase from 11/09/2022
Very reliable site, fast delivery. I first came across the store in Lille during a holiday, now I order online and I'm delighted.
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Marina M.
Rating: 5 out of 5
following a purchase from 14/09/2022
Perfect order. Very fast delivery, careful packaging with a note and high quality teas. Unami is a safe bet.
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Willem D.
Rating: 5 out of 5
following a purchase from 12/09/2022
The site is very easy to use and very clear. I received my order very quickly, and am delighted with it.
As always, the tea is of excellent quality.
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Florent D.
Rating: 5 out of 5
following a purchase from 14/09/2022
Very good!
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Severine S.
Rating: 5 out of 5
following a purchase from 11/09/2022
perfect; as usual!
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