Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 1, 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
quality and speed thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Everything is perfect: fast delivery, not to mention the quality of the teas - I'm a loyal customer. UNAMI teas are served in my guest rooms in SANTES and it's a success every time! www.atterrissage.fr
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Super fast and very careful delivery. Quality tea packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Perfect and thank you for your handwritten note and the little touches!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
I had a few problems with my connection, but after calling customer service everything was back to normal.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very satisfied with the site, efficient service, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
always happy with this store, whether online or in Lille.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Perfect, super fast delivery!!! Great samples!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Fast delivery, with a personalized note, well-wrapped gifts!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
I ordered a book from their site. Ordered Wednesday and delivered Friday. I really appreciated the card with the little text linked to my order, as well as the two tea samples offered. It makes me want to discover this tea house.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Quality products, impeccable service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
order on time! I'm satisfied! thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Very fast delivery, the teas are as wonderful as ever.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
very good: clear, fast delivery, nothing to complain about
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Fast order processing and delivery. A handwritten note on the box accompanying the delivery adds a personalized, professional touch.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Fast and efficient.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
High quality products. Impeccable service and super fast shipping. Great value for money.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Superb!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Very good quality tea
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
Top service and on-time delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
A wide selection of teas from around the world. A journey for the unami.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Perfect as usual!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
In the 6 years I've been buying from Unami, I've always been satisfied with the quality of the teas, the ease of ordering and the speed of shipping. I also like the fact that the organic range is growing every year. The only thing I miss is the tasting room, where it was nice to sit back and enjoy a cup of tea in a simple, soothing atmosphere.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Unfortunately I couldn't make it to the store, so I placed my order on the site: the products are perfectly described, the site is easy to use, delivery is fast and the products are always top-notch!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Very good arrival
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
A loyal Unami customer for years. Excellent teas
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Impeccable! Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
I appreciate the choice and speed of delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
It's very clear and gives you good information about what you're buying.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Fast, efficient delivery. And satisfied with the quality of the products as always. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
always impeccable service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
Very fast, very good tea, never disappointed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
I find the site very pleasant. I'm also delighted with the prompt delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2021
order delivered quickly, very well prepared sample to make new discoveries. i will renew my purchases in this store
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
My order was delivered to the post office the same day, which is very pleasant. Speed is one of UNAMITEA's strong points.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
It's fast, efficient... And tasty!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/11/2021
Super as always.
Thank you for the quality, the service and the little touches. What a pleasure!
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