Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
Well packaged and "fresh", just a little slow to arrive in Belgium.
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Response from UNAMITEA
Thank you Cécile for your feedback. We are sorry that the delivery took so long. We will do our best to improve delivery times by shipping as quickly as possible, but we do not control carrier lead times. The UNAMI team
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 20/11/2023
Always faithful to Grand Imperial Yunnan, my favourite tea, and always satisfied with Unamitea.
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Response from UNAMITEA
Thank you Jacqueline for your review and your loyalty. We are very happy that you like Imperial Grand Yunnan and that you are satisfied with our products and services.
The UNAMI team
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Max D.
Rating: 5 out of 5
following a purchase from 20/11/2023
Incredible tea from UNAMI!!! With impeccable customer service 👌
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Response from UNAMITEA
Thank you Max for your feedback and support. We are delighted that you are satisfied with our products and customer service. It's a pleasure to serve you!
The UNAMI team
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Laetitia S.
Rating: 5 out of 5
following a purchase from 20/11/2023
Fast service, well packed with a few samples to discover in addition to the order. Very serious company
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Response from UNAMITEA
Thank you for your comment Laetitia, we are delighted that someone as demanding as you appreciates our services and products!
The UNAMI team
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ALEXANDRA D.
Rating: 5 out of 5
following a purchase from 17/11/2023
fast, accurate with personalized samples
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Response from UNAMITEA
Thank you very much Alexandra, it's very kind of you to share your experience. We're delighted you enjoyed our services and hope to see you again soon!
The UNAMI team
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Rose O.
Rating: 5 out of 5
following a purchase from 17/11/2023
Excellent price. Very nice package arrived very very quickly. Nice little tea gift detail'. Thank you very much. I will be back.
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Response from UNAMITEA
Thank you so much for your review, Rose! We're delighted that you enjoyed your shopping experience and that our package and extra gift appealed to you. We hope to see you again soon!
The UNAMI team
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Elvire G.
Rating: 5 out of 5
following a purchase from 17/11/2023
Fast and careful shipping, delivery perfectly in accordance with the order, pleasant little message, excellent quality product and samples sent in the spirit of the order.
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Response from UNAMITEA
Thank you very much Elvire for your positive and enthusiastic review of your UNAMITEA experience. We are delighted that you were satisfied and hope that you will continue to enjoy our products. The UNAMI team
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Aurélie M.
Rating: 5 out of 5
following a purchase from 15/11/2023
Since the closure of the Brussels store, I'm delighted to be able to order from Lille to continue enjoying my favorite teas.
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Response from UNAMITEA
Thank you very much Aurélie, we're delighted that you've found what you're looking for on our site! The UNAMI team
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Laurent L.
Rating: 5 out of 5
following a purchase from 15/11/2023
Impeccable delivery time. The products are very good. I order regularly and I also offer some to friends to let them know.
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Response from UNAMITEA
Thank you very much for your positive review! We are delighted to hear that you are satisfied with our products and that we offer you incredible service with impeccable delivery times. We're also happy to hear that you regularly order and gift our products to your friends. Thank you for supporting us and for spreading the word about UNAMITEA.
The UNAMI team
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LOIC G.
Rating: 5 out of 5
following a purchase from 15/11/2023
Good store Good service Very good teas and infusions, for amateurs or experts Fair prices considering the quality
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Response from UNAMITEA
Thank you very much LOIC for your opinion and your trust! We are delighted that you liked our products. We do our best to offer our customers a unique experience and impeccable quality. The UNAMI team
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Christiane D.
Rating: 5 out of 5
following a purchase from 15/11/2023
Everything is just perfect. The little attention makes me happy. I'm delighted 🙏
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Response from UNAMITEA
Thank you very much for your kind review, Christiane. We're glad you liked the little attention and we thank you for your support.
The UNAMI team
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Véronique D.
Rating: 5 out of 5
following a purchase from 14/11/2023
Quality tea, order received on time
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Response from UNAMITEA
Thank you very much Véronique, we really appreciate it! We are happy to know that you received your order on time and that you are satisfied with the quality of our tea. We look forward to serving you again.
The UNAMI team
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Fabienne F.
Rating: 4 out of 5
following a purchase from 15/11/2023
Order and respect product
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Response from UNAMITEA
Thank you very much Fabienne for your positive review! We appreciate your feedback and are glad that everything worked out to your satisfaction!
The UNAMI team
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Matthias F.
Rating: 5 out of 5
following a purchase from 13/11/2023
thanks for the note
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Response from UNAMITEA
Thank you Matthias for taking the time to give your review! We're glad you enjoyed the experience we offer! The UNAMI team
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maxime V.
Rating: 5 out of 5
following a purchase from 13/11/2023
It's perfect as always a very nice selection and an olfactory explosion when opening each package ❤️💖🩷
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Response from UNAMITEA
Thank you very much Maxime! We're delighted that our selection and products have satisfied you. We hope you'll come back for more. Have a nice day!
The UNAMI team
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Evelyne S.
Rating: 5 out of 5
following a purchase from 13/11/2023
Excellent product, thanks for the samples!
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Response from UNAMITEA
Thank you so much for your positive review, Evelyne! We are delighted that you liked our products and that you enjoyed the samples. We hope we can satisfy you again with our products in the future.
The UNAMI team
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THÉRÈSE S.
Rating: 5 out of 5
following a purchase from 12/11/2023
Excellent
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Response from UNAMITEA
Thank you very much for your very positive feedback. We are glad you enjoyed your experience. Have a nice day!
The UNAMI team
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Kévin S.
Rating: 5 out of 5
following a purchase from 12/11/2023
Perfect
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Response from UNAMITEA
Thank you very much Kévin! We're delighted you like our site!
The UNAMI team
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Isabelle S.
Rating: 5 out of 5
following a purchase from 11/11/2023
Very good tea, fast delivery and a nice little discovery gift. I recommend this brand.
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Response from UNAMITEA
Thank you very much for your positive review, Isabelle! We are delighted that you enjoyed your order and our samples. We're glad our tea and fast delivery met your expectations. We thank you for your support and hope to see you soon.
The UNAMI team
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Colette M.
Rating: 5 out of 5
following a purchase from 11/11/2023
Perfect
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Response from UNAMITEA
Thank you Colette for your review. We are delighted that you liked our UNAMITEA site.
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Olivier D.
Rating: 5 out of 5
following a purchase from 09/11/2023
Perfect, as usual.
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Response from UNAMITEA
Thank you very much for your very positive review, Olivier! We're happy to hear that you're satisfied with our services and we'll be happy to help you if you need anything.
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Pauline B.
Rating: 5 out of 5
following a purchase from 18/10/2023
Thank you for your flexibility and kindness!
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Response from UNAMITEA
Thank you very much Pauline! We are very happy that you were satisfied with our service and we hope to see you soon!
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Mélina B.
Rating: 4 out of 5
following a purchase from 09/11/2023
Very good buy
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Response from UNAMITEA
Thank you Melina for taking the time to review our UNAMITEA website. We are delighted that you enjoyed your purchase from us. We will always strive to provide you with quality service.
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Simone J.
Rating: 5 out of 5
following a purchase from 05/11/2023
Fast delivery 📦 and 2 samples to discover, very happy.
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Response from UNAMITEA
Thank you very much, Simone, for choosing us! We are delighted that you were satisfied with our service and products.
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Delphine L.
Rating: 5 out of 5
following a purchase from 07/11/2023
Always good tea to discover. More and more organic teas and this great variety.
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Response from UNAMITEA
Thank you very much for your review Delphine! We're glad you like our good teas and our variety of organic teas. We will continue to improve our site and our offer to satisfy you. The UNAMI team
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Sabine L.
Rating: 5 out of 5
following a purchase from 07/11/2023
Excellent quality teas. Fast delivery. Samples to discover new products.
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Response from UNAMITEA
Thank you very much Sabine for your positive review! We are delighted that you like our teas and are very happy that you appreciate the speed of our delivery and the fact that you can discover new products through our samples. The UNAMI team
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Samuel R.
Rating: 5 out of 5
following a purchase from 06/11/2023
Satisfied with the quality of the service from A to Z. I recommend 1000%.
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Response from UNAMITEA
Thank you very much for your compliments, Samuel! We are delighted that you were satisfied with our service. We look forward to providing you with a positive experience. The UNAMI team
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Serge G.
Rating: 5 out of 5
following a purchase from 05/11/2023
=
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Response from UNAMITEA
Thank you very much for your positive review, Serge! We are delighted that you like our UNAMITEA site. The UNAMI team
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Nathalie Q.
Rating: 5 out of 5
following a purchase from 05/11/2023
Always good as usual
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Response from UNAMITEA
Thank you very much for your positive review. We are very happy to know that you are still so satisfied with our site. The UNAMI team
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Chris C.
Rating: 5 out of 5
following a purchase from 04/11/2023
Top as always
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Response from UNAMITEA
Thanks Chris! We're delighted you like our site!
The UNAMI team
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Maryse B.
Rating: 5 out of 5
following a purchase from 03/11/2023
Perfect. Exactly the kir royal I was looking for. Thank you very much.
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Response from UNAMITEA
Thank you very much Maryse, we're delighted that the Kir Royal met your expectations! We are delighted that you are satisfied with your purchase and wish you an excellent day! The UNAMI team
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Maria K.
Rating: 5 out of 5
following a purchase from 02/11/2023
Quality teas, very wide selection, good descriptions and advice. Would recommend.
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Response from UNAMITEA
Thank you very much Maria for your very positive review! We're delighted that our site has enabled you to discover some delicious teas and that the presentation and advice have satisfied you. Should you have any questions or require further information, please do not hesitate to contact us. The UNAMI team
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Frederic D.
Rating: 5 out of 5
following a purchase from 01/11/2023
Excellent teas. Very serious and professional site
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Response from UNAMITEA
Thank you very much Frederic! We're delighted you like our site and our products. The UNAMI team
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BRICE D.
Rating: 5 out of 5
following a purchase from 30/10/2023
Perfect, thank you
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Response from UNAMITEA
Thank you very much for your positive feedback, Brice! We're delighted you liked our product. The UNAMI team
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Laurent D.
Rating: 5 out of 5
following a purchase from 30/10/2023
the delivery is impeccable, well protected, with small gifts and small card, thank you.
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Response from UNAMITEA
Thank you Laurent for your very positive review! We're delighted you enjoyed your shopping experience. We always strive to provide you with quality service and meet your expectations. We hope you enjoy your next UNAMITEA purchase even more! The UNAMI team
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Christophe D.
Rating: 5 out of 5
following a purchase from 28/10/2023
Perfect... and the cocoa infusion is a wonderful discovery.
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Response from UNAMITEA
Thank you very much Christophe for this review! We're delighted you liked it! The UNAMI team
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Francis R.
Rating: 5 out of 5
following a purchase from 28/10/2023
Good products, often different from other shops. Reliable and responsive.
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Response from UNAMITEA
Thank you very much Francis for your positive review! We are happy to know that our products are often different from other shops and that you appreciate the reliability and responsiveness of our service. The UNAMI team
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Olivia C.
Rating: 5 out of 5
following a purchase from 26/10/2023
An address to remember, with a wide choice at affordable prices.
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Response from UNAMITEA
Thank you very much Olivia for your positive review! We are delighted that you found the site convenient and the prices affordable. We work hard to provide our customers with a good experience and excellent value for money! The UNAMI team
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Danielle K.
Rating: 5 out of 5
following a purchase from 25/10/2023
great!
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Response from UNAMITEA
Thank you Danielle, we're glad you're enjoying our UNAMITEA website! The UNAMI team
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bruno M.
Rating: 5 out of 5
following a purchase from 23/10/2023
perfect
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Response from UNAMITEA
Thank you Bruno, we're glad you like our site.
The UNAMI team
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