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Rating: 5 out of 5
2nd order placed in this store, exemplary service, fast processing, always a pleasure to discover their flavours!
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Customer reviews of UNAMITEA
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
Summary of reviews
Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very fast delivery! Correct delivery :)
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A
Rating: 5 out of 5
The composition of teas and herbal teas is missing on the website. Short delivery time: 3 working days.
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A
Rating: 5 out of 5
quality and speed thank you
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A
Rating: 5 out of 5
Everything is perfect: fast delivery, not to mention the quality of the teas - I'm a loyal customer. UNAMI teas are served in my guest rooms in SANTES and it's a success every time! www.atterrissage.fr
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A
Rating: 5 out of 5
Super fast and very careful delivery. Quality tea packaging.
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A
Rating: 3 out of 5
Searching for the various teas is not always easy: the descriptions and search filters aren't very clear and quickly accessible. What's more, it's impossible to find me in the customer list (even though I'm a customer and have placed several orders). I had to recreate my account. What a mystery!
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A
Rating: 5 out of 5
Perfect and thank you for your handwritten note and the little touches!
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A
Rating: 5 out of 5
I had a few problems with my connection, but after calling customer service everything was back to normal.
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A
Rating: 5 out of 5
Very satisfied with the site, efficient service, fast delivery
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A
Rating: 5 out of 5
always happy with this store, whether online or in Lille.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Perfect, super fast delivery!!! Great samples!
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A
Rating: 5 out of 5
Fast delivery, with a personalized note, well-wrapped gifts!
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A
Rating: 5 out of 5
I ordered a book from their site. Ordered Wednesday and delivered Friday. I really appreciated the card with the little text linked to my order, as well as the two tea samples offered. It makes me want to discover this tea house.
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A
Rating: 5 out of 5
Quality products, impeccable service.
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A
Rating: 5 out of 5
order on time! I'm satisfied! thank you!
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A
Rating: 5 out of 5
Very fast delivery, the teas are as wonderful as ever.
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A
Rating: 5 out of 5
very good: clear, fast delivery, nothing to complain about
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A
Rating: 5 out of 5
Fast order processing and delivery. A handwritten note on the box accompanying the delivery adds a personalized, professional touch.
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A
Rating: 5 out of 5
Fast and efficient.
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A
Rating: 5 out of 5
High quality products. Impeccable service and super fast shipping. Great value for money.
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A
Rating: 5 out of 5
Superb!
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A
Rating: 5 out of 5
Very good quality tea
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A
Rating: 5 out of 5
Top service and on-time delivery
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A
Rating: 5 out of 5
A wide selection of teas from around the world. A journey for the unami.
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A
Rating: 5 out of 5
Perfect as usual!
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A
Rating: 5 out of 5
In the 6 years I've been buying from Unami, I've always been satisfied with the quality of the teas, the ease of ordering and the speed of shipping. I also like the fact that the organic range is growing every year. The only thing I miss is the tasting room, where it was nice to sit back and enjoy a cup of tea in a simple, soothing atmosphere.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Unfortunately I couldn't make it to the store, so I placed my order on the site: the products are perfectly described, the site is easy to use, delivery is fast and the products are always top-notch!
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A
Rating: 5 out of 5
Very good arrival
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A
Rating: 4 out of 5
Very varied selection and beautifully designed site. Navigation would be more pleasant if you could see the ingredients in the flavored teas at a glance. Thank you.
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A
Rating: 5 out of 5
A loyal Unami customer for years. Excellent teas
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A
Rating: 5 out of 5
Impeccable! Thank you
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A
Rating: 5 out of 5
I appreciate the choice and speed of delivery.
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A
Rating: 4 out of 5
The site has recently been redesigned. It's brighter and the pages are clearer. On the other hand, the list of relay points is not always up to date, and I've had to change relay points several times. Once I was contacted by phone to change my relay point.
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A
Rating: 3 out of 5
It's not always easy to find exactly what you want on the site, but you end up with a little perseverance! On the other hand, I'm sending a message to ask for details about the first flush tea I ordered and I'm waiting for your reply. Thank you. Crdt
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A
Rating: 5 out of 5
It's very clear and gives you good information about what you're buying.
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A
Rating: 5 out of 5
Fast, efficient delivery. And satisfied with the quality of the products as always. Thank you
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Rating: 5 out of 5
always impeccable service
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