Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 164 published reviews
5 1 968 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Well-documented site, very good order tracking, fast turnaround, kindness and individual advice, product quality...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Unbeatable service and product offering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Everything is very clear, good products and excellent service!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Given the importance of the choice, it would be interesting to have a help in qq questions to guide the customers towards what corresponds to them most.
I usually go to the store to buy tea. I never get any little gifts....but when I ordered on your site, I got 2 samples. That's really nice! stores should take a leaf out of your book....or I'll only buy from your site :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
extraordinary choice , very fair price the choice being large , it is a little difficult to limit ,,,,,,,,,,,,,but why limit yourself for such a comforting drink
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
To preserve teas better, the bags containing them should be less porous.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
High-quality service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
The teas I ordered were exactly what I wanted. I was able to take delivery at my convenience. Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Impeccable, and very nice samples.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Nice range and easy to use.
High-quality teas and excellent service.
Even in the event of a delivery error - which can happen - Unami's owner takes responsibility for rectification.
Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Always impeccable service, sample finds and a quick note.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
In confinement mode, 2 online orders for lack of time to go to the store: very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
After many difficulties in finding a supplier able to deliver my cartridge abroad at a fair price, I was delighted with Unami's service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
I think the tea is the tastiest tea ever, the only downside is that shipping to the Netherlands is so expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Very easy and pleasant, and quite a variety of the Japanese teas I like.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Super tea store, order received quickly with 2 samples. No complaints. Everything perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Very clear site, with a precise description of the blends available. Great responsiveness from the merchant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Excellent as always :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Efficient and well-stocked site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very easy to order complete catalog friendly and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Fast delivery and very good quality products! Good follow-up of the store... A must for the exotic tea room!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Fast, careful delivery with attention to detail
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
I am a regular customer of the Lille store and this is not my first order on their site. Always efficient and available when needed. I warmly recommend them!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
serious house - lots of choice - fast deliveries -
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Full of experience...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
I appreciated this service of online purchase and pick-up in front of the store. Many thanks.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
Very good very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Everything went really well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Great site with a wide choice of teas and a very responsive team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Very fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
The order went very well. We received the package quickly.
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