Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 1, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
Excellent site for ordering, selection, order tracking... Only drawback: on the page where the list of products is displayed, only the price is indicated, not the quantity, so that when you look at the information sheet for a particular tea, you're sometimes surprised: the advertised price is for 10gr, 20gr, 50gr...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
Perfect; and some tasty samples to boot! Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Very good teas
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/03/2020
R.A.S
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Clear, easy-to-use site, and only very good quality products...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Thanks to Unami for maintaining a quality service despite the circumstances! The teas are always excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2020
perfect order, thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Top service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/03/2020
A huge selection of teas and herbal teas, with original, gourmet blends and top quality!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
An excellent tea house in every respect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Easy contact with the seller. Fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Thank you for being at our service during this very special time!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
quality teas, the explanations on the teas made it easy for me to choose. Great choice This order was a gift, and the gift wrapping hit the nail on the head.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Impeccable service as usual.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Advice, service, everything is always top notch, thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Very satisfied with the kettle and the service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Perfect order, very fast, and there were even 2 samples in my parcel!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
The site is well designed, easy to navigate and the products are well presented. Delivery is perfect and customer service is excellent. The Unami team pays a great deal of attention to its customers, and the little tasting bags offered are very much appreciated. I already appreciated the quality of the service in the boutique, and the service when ordering is just perfect. I'm really very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Very professional.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/03/2020
Super fast delivery despite the conditions, top service and good products.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/03/2020
A little problem with the name search,
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2020
Great choice of quality teas, great responsiveness even in times of health crisis and, in the end, a salutary service for tea lovers in these days of confinement...Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
Top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/03/2020
simple easy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
Bcp of reactivity to the Order which was delivered to me within 4 days !!!! And this, despite the confinement! Very high quality merchandise that met my expectations. Bravo !
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
Very easy and clear
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/03/2020
Easy to choose
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/04/2020
Disappointed not to be able to use our loyalty card like in the store to enjoy the benefits of our purchases.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Top. Very well built site. Easy to access. What about the dots on the Joy map?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2020
Fast delivery, careful order. Thanks also for the samples
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/03/2020
Good distinction between thees
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Excellent service. A store with top-notch people. And so is the delivery! Thank you so much!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/03/2020
Hello, Your site is very well designed, the explanations concerning the different products are very informative, nevertheless the exact compositions are missing on most of your products.
Thank you for sending this order under such circumstances and I wish you all the best!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Very good products and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
Well-packaged order, accompanied by a courtesy note and 2 samples; given the current postal problems (covid-19...); the tea took more than 15 days to arrive at its destination; the telephone exchanges with the store managers were nevertheless very friendly!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/03/2020
Top! I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/03/2020
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
All right!
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