Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
Unami remains my reference for tea. I'm still disappointed, however, that they no longer have a store in Brussels.
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Response from UNAMITEA
Thank you for your review, Alexis. We are happy to be your reference for tea. We're sorry about the closure of our store in Brussels, but we hope to continue satisfying you with our online store. Thank you again for your loyalty.
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Martine R.
Rating: 5 out of 5
following a purchase from 30/08/2024
It's always a pleasure to taste your teas.
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Response from UNAMITEA
Thank you Martine for your loyalty and your positive appreciation of our teas. We're delighted to know that you appreciate our products. See you soon for new tastings!
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Géraldine R.
Rating: 5 out of 5
following a purchase from 25/08/2024
Excellent products and fast delivery.
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Response from UNAMITEA
Thank you very much for your positive feedback on our products and our fast delivery service. We are delighted that your experience with UNAMITEA was satisfactory. Please do not hesitate to come back to us if you need anything. We look forward to serving you again. Best regards.
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Sandrine D.
Rating: 5 out of 5
following a purchase from 24/08/2024
Cde well received, impeccable packaging, 2 small gifts thank you ...
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Response from UNAMITEA
Thank you for your positive feedback on our UNAMITEA website. We are pleased that your order went well and that you were satisfied with the packaging. We hope you also enjoyed the two little gifts. We remain at your disposal for any future orders and thank you again for your confidence. See you soon at UNAMITEA!
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Valérie E.
Rating: 5 out of 5
following a purchase from 29/08/2024
Fast shipping, great product.
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Response from UNAMITEA
Thank you very much for your feedback Valérie! We are delighted to have been able to satisfy you with our fast service and the quality of our products. We hope to see you soon on our UNAMITEA site. Thank you again for your trust and your 5-star rating!
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Celima B.
Rating: 5 out of 5
following a purchase from 26/08/2024
Perfect
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Response from UNAMITEA
Thank you for your positive feedback, we are delighted that your experience on our UNAMITEA website was perfect. Do not hesitate to come back to us for any other order or request for information. We remain at your disposal.
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alain D.
Rating: 5 out of 5
following a purchase from 22/08/2024
Very good . Fast delivery, carefully packaged. A wide choice of teas.
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Response from UNAMITEA
Thank you for your positive feedback on our UNAMITEA website. We are delighted that you have appreciated our wide choice of teas and our fast and accurate delivery service. Your satisfaction is our priority and we thank you for your trust. We hope to see you soon on our site!
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Françoise M.
Rating: 5 out of 5
following a purchase from 25/08/2024
Perfect delivery of my tea bags! Gift-wrapped packages and two samples for me!
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Response from UNAMITEA
Thank you very much for your positive feedback. It gives us great pleasure to know that you liked our products and our service. Please do not hesitate to let us know about future orders, we would be delighted to satisfy you again. Thank you for choosing UNAMITEA!"
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Pierre P.
Rating: 5 out of 5
following a purchase from 15/08/2024
Problem with chronopost but superbly handled by the responsiveness of the Unamitea delivery service.
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Response from UNAMITEA
Hello Pierre, thank you for your positive feedback on our UNAMITEA website. We're sorry about the problem with Chronopost, but we're delighted that we were able to resolve it in a reactive manner. We will continue to do our best to provide you with quality service. Thank you for your trust and your 5/5 rating! The UNAMI team
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francoise A.
Rating: 5 out of 5
following a purchase from 18/08/2024
Delivery on time. The products are as good as ever, even if I haven't tasted everything yet.
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted that you were satisfied with the delivery and the products. Don't hesitate to discover our other flavors, you won't be disappointed!
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Sonia M.
Rating: 5 out of 5
following a purchase from 22/08/2024
Always fast, efficient and delicious!
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Response from UNAMITEA
Thank you very much for your positive feedback, Sonia! We're delighted you like our service and will continue to do our best to satisfy you. See you soon on UNAMITEA!
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Daniel B.
Rating: 5 out of 5
following a purchase from 13/08/2024
Delivery always fast and well done
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Response from UNAMITEA
Thank you very much for your positive feedback, Daniel. We are delighted that you are satisfied with our delivery times and the service we provide. Your feedback is very important to us and we will continue to do our best to provide you with a pleasant shopping experience on our UNAMITEA site. We hope to see you soon!
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Guillaume B.
Rating: 5 out of 5
following a purchase from 20/08/2024
Impeccable.
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Response from UNAMITEA
Thank you for your positive review of our UNAMITEA website. We are delighted that you are satisfied with our services. Please share your experience with your friends and family!
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carles V.
Rating: 5 out of 5
following a purchase from 22/07/2024
A very well-balanced, quality tea. It's my favorite.
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Response from UNAMITEA
Thank you very much for your positive review of UNAMITEA! We're delighted you like our tea so much. We hope to see you soon!
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DANIELLE F.
Rating: 5 out of 5
following a purchase from 10/08/2024
I've never had a problem with my deliveries.
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Response from UNAMITEA
Hello Danielle, thank you for your positive feedback on our site. We are delighted to know that you have never experienced any problems with your deliveries. It is a pleasure to satisfy you and we will continue to do our utmost to ensure the quality of our services. Thank you for your confidence and see you soon on UNAMITEA!
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 07/08/2024
perfect as usual; fast, efficient delivery of my favourite tea, the great Imperial Yunnan, which gives me a good start to the day.
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Response from UNAMITEA
Thank you so much for your positive feedback, Jacqueline! We're delighted that you're still enjoying our great Imperial Yunnan to start your day. We also thank you for your loyalty and trust. See you soon on UNAMITEA!
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MATHIEU M.
Rating: 5 out of 5
following a purchase from 06/08/2024
Perfect, as usual. Thanks for the quality samples :)
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Response from UNAMITEA
Thank you for your complimentary review, Mr MATHIEU. We are delighted to know that you are still satisfied with our products. It encourages us to continue offering you quality samples. Thank you very much for your loyalty!
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Catherine B.
Rating: 5 out of 5
following a purchase from 06/08/2024
Excellent teas
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Response from UNAMITEA
Thank you very much for your review Catherine! We're delighted you liked our tea. Please come back to UNAMITEA for more delicious teas. We hope to see you soon!
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NICOLE K.
Rating: 3 out of 5
following a purchase from 04/08/2024
The parcel was damaged but the inside was in good condition.
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isabelle M.
Rating: 5 out of 5
following a purchase from 04/08/2024
Great, thank you very much!
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Response from UNAMITEA
Thank you, we're glad you're enjoying our site. Please don't hesitate to contact us if you need any further help or advice.
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Lucie T.
Rating: 5 out of 5
following a purchase from 03/08/2024
Perfect
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Response from UNAMITEA
I am delighted to hear that you enjoyed your experience on our UNAMITEA website. Thank you very much for your positive feedback. We hope to see you soon among our satisfied customers. Have a nice day, Lucie.
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Yves D.
Rating: 5 out of 5
following a purchase from 30/05/2024
Always on top!!!
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted that our products and services meet your expectations. We will continue to do our best to satisfy you. Thank you for your trust and loyalty. See you soon on UNAMITEA!
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Laurence C.
Rating: 5 out of 5
following a purchase from 02/08/2024
As usual, and at the store: I'm delighted.
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Response from UNAMITEA
Thank you Laurence, your satisfaction is our priority! We're glad you enjoyed your experience both on our website and in store. See you soon at UNAMITEA!
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Nathalie C.
Rating: 5 out of 5
following a purchase from 02/08/2024
Very good
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Response from UNAMITEA
Thank you very much for your positive feedback, Nathalie. We're delighted that you like our UNAMITEA site. Please don't hesitate to contact us if you need anything.
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Marina M.
Rating: 5 out of 5
following a purchase from 01/08/2024
As always, delivery is fast and the packaging meticulous. The teas are excellent. A sure bet!
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Response from UNAMITEA
Thank you for your positive review of our UNAMITEA website, Marina! We are delighted to hear that you are satisfied with the speed of delivery, the careful packaging and the quality of our teas. We always strive to offer our customers a pleasant shopping experience. See you soon on our site!
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François R.
Rating: 5 out of 5
following a purchase from 29/07/2024
Very good
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website, we're delighted you enjoyed it. Please do not hesitate to contact us again if you require any further information. Thanks again and have a nice day!
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Marie France L.
Rating: 5 out of 5
following a purchase from 28/07/2024
Excellent tea the delivery in belgium can be chaotic but the follow-up of unami is perfect I thus received my parcel and I always adore their tea small samples received and welcome because one of the teas pleases me much
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Sylvie P.
Rating: 5 out of 5
following a purchase from 28/07/2024
Fast delivery. Samples in the parcel appreciated. Sobacha is very good
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Bénédicte M.
Rating: 5 out of 5
following a purchase from 21/07/2024
Fast delivery, perfect packaging, beautiful and efficient, and top-notch products.
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Nathalie P.
Rating: 5 out of 5
following a purchase from 26/07/2024
excellent
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Tiffany S.
Rating: 5 out of 5
following a purchase from 22/07/2024
Everything was perfect, from the wide choice of original teas to the literature. And I loved the little attention slipped into the box. I highly recommend this tea house to all tea lovers.
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Brigitte T.
Rating: 5 out of 5
following a purchase from 22/07/2024
Very good
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Cassandre D.
Rating: 5 out of 5
following a purchase from 19/07/2024
I am always satisfied with my orders from Unami 🙂 Very good teas, very good advice...I recommend!
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Christine B.
Rating: 5 out of 5
following a purchase from 20/07/2024
very good, easy site, and fast order delivery.
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Bernard G.
Rating: 5 out of 5
following a purchase from 22/07/2024
Good service
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Response from UNAMITEA
Thank you Bernard for your positive feedback on our UNAMITEA website. We are delighted that you like our service. Please don't hesitate to contact us if you have any other suggestions or comments. We hope to hear from you soon!
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Valérie U.
Rating: 5 out of 5
following a purchase from 09/07/2024
Super, very good value for money
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Response from UNAMITEA
Thank you very much Valérie for your positive review of our UNAMITEA website. We are delighted that our offer has satisfied you and that you find our value for money advantageous. Your satisfaction is our priority and we hope to see you soon on our site. Best regards.
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Laurence S.
Rating: 5 out of 5
following a purchase from 17/07/2024
The tea is high quality. The tastes are varied and intense. The only downside is that the "Mon amie la rose" rose green tea is too intense in pink for my taste (but perhaps that's just my taste).
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Response from UNAMITEA
We are delighted that you appreciate the quality of our teas and thank you for your positive review. We have taken into account your comment about our green rose tea, which is also a white tea. If you're looking for more "finesse", don't hesitate to try our organic Damascus rosebuds, which you can enjoy at any time of day. Sincerely yours, the UNAMI team
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Huguette D.
Rating: 5 out of 5
following a purchase from 15/07/2024
An order received very quickly with excellent teas as always. I am always very satisfied with UNAMITEA. Thank you very much!
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Response from UNAMITEA
Thank you very much for your feedback Huguette! We're delighted that you continue to enjoy our teas. Your satisfaction is our greatest reward. See you soon on UNAMITEA!
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francoise M.
Rating: 5 out of 5
following a purchase from 11/07/2024
Always the same choice, the same quality and fast delivery.
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Response from UNAMITEA
Thank you for your positive review! Our team is delighted to know that you continue to appreciate our selection and fast delivery service. Thank you very much! See you soon on UNAMITEA.
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ROMANE G.
Rating: 5 out of 5
following a purchase from 09/07/2024
I received everything in a very short time.
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Response from UNAMITEA
Hello ROMANE, thank you very much for your positive feedback! We are delighted that your order on UNAMITEA was processed quickly. We hope to see you soon on our site.
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