Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
Excellent value for money. Original selection of teas, hard to find elsewhere. Many organic teas. Fast service.
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Response from UNAMITEA
Thank you for your positive review of our UNAMITEA website, Francis. We are delighted that you enjoyed our selection of original, organic teas at a great price. We strive to provide fast, quality service to our customers. Thank you again for your support and see you soon on our site! The UNAMI team
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Paola C.
Rating: 5 out of 5
following a purchase from 10/02/2024
very well
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Response from UNAMITEA
Thank you Paola for your positive feedback on our UNAMITEA website! We are delighted that you enjoyed your experience and we will continue to do our best to provide you with quality service. Thanks again and see you soon on UNAMITEA!
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Huguette D.
Rating: 5 out of 5
following a purchase from 13/02/2024
I appreciate this Gyokuro Japanese tea. I receive the order immediately in perfect packaging. Everything is fine. Thank you very much!
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Response from UNAMITEA
Thank you very much for your positive review of our website. We are delighted that you enjoy our Gyokuro Japanese tea and that you are satisfied with the prompt delivery and careful packaging. We hope you will continue to enjoy our quality products. Thank you again for your trust and loyalty. The UNAMI team
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Julia G.
Rating: 5 out of 5
following a purchase from 12/02/2024
I'm always delighted with my purchases from Unami tea. The teas are always excellent.
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Response from UNAMITEA
Thank you for your loyalty and trust, Julia! We're delighted that our teas are meeting your expectations. Don't hesitate to spread the word on social networks and tell us about your favorites from our wide selection of quality teas. See you soon on our website! The UNAMI team
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Adrien G.
Rating: 5 out of 5
following a purchase from 12/02/2024
Fast and efficient, with a much appreciated extra charge.
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Response from UNAMITEA
Thank you very much for your positive feedback! We are delighted that you appreciated our fast and efficient service and our little extra. We will continue to provide quality service to satisfy our customers. We look forward to seeing you again at UNAMITEA!
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séverin S.
Rating: 5 out of 5
following a purchase from 10/02/2024
Excellent. Fast and careful delivery. Would recommend.
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Response from UNAMITEA
Thank you for your positive review of our UNAMITEA website. We are delighted that you have appreciated our services and our fast and careful delivery. We hope to see you soon on our platform and do not hesitate to recommend us to your friends and family. Thank you again for your confidence. The UNAMI team
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Elvire G.
Rating: 5 out of 5
following a purchase from 05/02/2024
Fast, careful delivery of high-quality tea
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted to know that you were satisfied with our fast delivery service and that our teas met your expectations in terms of quality. We hope to see you soon on our site to discover new flavors of tea. Thank you again for your confidence.
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Hélène P.
Rating: 5 out of 5
following a purchase from 05/02/2024
super quality, well-packaged products. TOP!
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Response from UNAMITEA
Thank you very much for your positive review, it warms our hearts! We are delighted to know that you appreciated the quality of our products and that the packaging was also satisfactory. We work hard to offer the best to our customers and your satisfaction is our greatest reward. Thank you again for your trust and support! See you soon at UNAMITEA.
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Marie-Claude N.
Rating: 5 out of 5
following a purchase from 03/02/2024
Very good products
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Response from UNAMITEA
We're delighted you like our products, thank you for your positive feedback. Don't hesitate to come back to us if you need anything. The UNAMI team
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ingrid M.
Rating: 5 out of 5
following a purchase from 02/02/2024
your herbal teas are really excellent
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Response from UNAMITEA
Thank you very much for your positive feedback on our herbal teas! We're delighted you like them so much. Please continue to enjoy them and share them with your friends and family. We are always at your disposal should you have any questions or suggestions. Thank you again for your trust and loyalty to UNAMITEA.
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François R.
Rating: 5 out of 5
following a purchase from 03/02/2024
Satisfied with the tea and delivery time.
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Response from UNAMITEA
Thank you very much for your positive feedback, François! We are delighted that you are satisfied with our tea and the delivery time. Your satisfaction is our priority and we will continue to do our best to offer you an unforgettable tea experience. We look forward to seeing you on our website! The UNAMI team
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Amélia L.
Rating: 5 out of 5
following a purchase from 08/01/2024
We had a great time at a workshop dedicated to textures! The facilitator was very gentle and informative! A real moment of relaxation and surprises
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Response from UNAMITEA
Thank you very much for your positive feedback on our texture workshop! We're delighted you had a relaxing and enjoyable time with us. Our host will be delighted to read your comment. See you soon at UNAMITEA!
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carles V.
Rating: 5 out of 5
following a purchase from 28/01/2024
I'm happy, as always, and I received it very quickly. And thank you for your kindness.
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website! We are delighted that you are still satisfied with our service and that you received your order quickly. Your satisfaction is our priority and we appreciate your kindness. See you soon on our site! The UNAMI team
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Katia V.
Rating: 5 out of 5
following a purchase from 01/02/2024
Quality tea, perfect packaging and fast delivery
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Response from UNAMITEA
Thank you for your positive feedback on our UNAMITEA website, we're delighted that our quality tea, careful packaging and fast delivery met your expectations. See you soon for your next order!
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Mireille F.
Rating: 5 out of 5
following a purchase from 01/02/2024
Excellent teas. Very reactive team. Order delivered very quickly. I've always had tea samples to discover new flavors, accompanied by a personalized card.
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Response from UNAMITEA
Thank you very much for your positive review of our UNAMITEA website. We are delighted that you like our teas and that you appreciated our responsiveness and our tea samples. We hope to see you soon among our satisfied customers. The UNAMI team
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Marie-Noelle G.
Rating: 5 out of 5
following a purchase from 01/02/2024
Very fast shipping and quality products
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website! We are delighted that you have appreciated our service, as well as the quality of our products. We make it a point of honor to offer fast shipping and quality products to our customers. We hope to see you soon on our site. Have a nice day!
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Sylvie D.
Rating: 5 out of 5
following a purchase from 30/01/2024
Expensive in shipping costs, but it has the advantage of being delivered quickly. Thank you.
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Response from UNAMITEA
Thank you for your positive feedback, Sylvie. We are happy to hear that you appreciated the speed of our delivery service. We are continually working on our shipping rates to make them as competitive as possible. We hope you continue to enjoy our products. The UNAMI team
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Kévin S.
Rating: 5 out of 5
following a purchase from 30/01/2024
Perfect
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Response from UNAMITEA
Thank you very much for your positive review of our UNAMITEA website! We are delighted that your experience was perfect and we will continue to work hard to provide you with quality service. We hope to see you soon on our site! The UNAMI team
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Jonathan D.
Rating: 5 out of 5
following a purchase from 29/01/2024
Very good teas, fast and careful delivery.
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Response from UNAMITEA
Thank you very much for your positive review of our UNAMITEA website! We are delighted to know that you like our teas and that you were satisfied with our delivery. We look forward to serving you again, and enjoy your tea. The UNAMI team
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Michaël S.
Rating: 5 out of 5
following a purchase from 30/01/2024
Very good, fast and reliable service and the teas are excellent!
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted to know that you appreciated our fast and reliable service as well as the quality of our teas. Your satisfaction is our priority and we hope to see you soon on our site. Thank you again for your trust and support. The UNAMI team
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Meidinger-Gravier I.
Rating: 5 out of 5
following a purchase from 28/01/2024
As always, high quality teas. As I'm dry and can't get to Lille, I tried mail-order. It doesn't have the charm of the boutique atmosphere, but my teas arrived very quickly.
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Response from UNAMITEA
Thank you very much for your positive feedback on our site and our products. We are delighted that you have enjoyed our high quality teas, even when ordering by mail order. We look forward to welcoming you back to our store in Lille, but in the meantime, we'll continue to offer you the best possible online service.
Best regards,
The UNAMITEA team
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Xavier D.
Rating: 5 out of 5
following a purchase from 13/12/2023
Thank you for the introduction. I particularly appreciated the small samples to discover new flavours.
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Response from UNAMITEA
Hello Xavier, thank you for your positive review of our UNAMITEA website. We're delighted that you enjoyed your order, thanks in particular to the small samples which enabled you to discover new flavours. We make a point of offering a wide selection of quality teas to suit all tastes. Thank you again for your confidence, and see you soon on our site! The UNAMI team
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Jerome D.
Rating: 5 out of 5
following a purchase from 22/01/2024
Excellent as always, really delicious tea and very fast service.
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Response from UNAMITEA
Thank you very much for your loyalty and your positive feedback, we are delighted that you appreciate our teas and our service. See you soon on our website! The UNAMI team
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DAMIEN M.
Rating: 5 out of 5
following a purchase from 22/01/2024
Top
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Response from UNAMITEA
Thank you very much for your positive feedback! It gives us great pleasure to know that you appreciate our UNAMITEA site. Don't hesitate to recommend us to your friends and family 😉 The UNAMI team
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Hélène P.
Rating: 5 out of 5
following a purchase from 25/01/2024
Perfect
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Response from UNAMITEA
Thank you very much for your positive feedback, we really appreciate it! We're delighted that our UNAMITEA site has worked out so well for you. Please don't hesitate to contact us if you have any questions. Our team is always at your disposal. The UNAMI team
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françoise G.
Rating: 5 out of 5
following a purchase from 19/01/2024
Very good, as with every order
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Response from UNAMITEA
Thank you very much for your positive feedback, we are delighted to know that our products continue to satisfy you with every order. We always listen to our customers and strive to offer them the best possible experience on our site. Thank you again for your trust and see you soon on UNAMITEA.
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Christopher G.
Rating: 5 out of 5
following a purchase from 21/01/2024
Excellent
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Response from UNAMITEA
Thank you very much Christopher for your glowing review, we're delighted you like our site so much. Don't hesitate to contact us if you need anything, we'll always be here to offer you excellent service. The UNAMI team
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Saria H.
Rating: 5 out of 5
following a purchase from 20/01/2024
The customer service is so great, I contacted them when I received my order as I had a missing items so they quickly react and send me the missing items
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Nathalie L.
Rating: 3 out of 5
following a purchase from 16/01/2024
I am very satisfied (as usual) with UNAMI teas, which are exceptional! My order met my expectations (and I even had the joy of discovering 2 samples of tea and rooibos to discover). My problem is with the delivery and the carrier: I received a delivery confirmation e-mail from the DHARM PAL pickup relay (super unpleasant, by the way) on 23/01 and the parcel must be picked up before 27/01...that doesn't leave me much time flexibility...10 days minimum seems preferable to me.
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Pascale L.
Rating: 5 out of 5
following a purchase from 18/01/2024
Fast delivery 👍
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Response from UNAMITEA
Thank you very much for your positive review, Pascale! We are delighted that you appreciated the speed of our delivery. We strive for maximum customer satisfaction and are pleased that we were able to meet your expectations. We look forward to seeing you soon on our site. The UNAMI team
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liliane S.
Rating: 5 out of 5
following a purchase from 15/01/2024
very good products
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Response from UNAMITEA
Thank you very much for your trust and your positive review of our products! We are delighted that you are satisfied with your experience with UNAMITEA. Please don't hesitate to contact us if you need anything. We hope to hear from you soon! The UNAMI team
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Stephanie T.
Rating: 5 out of 5
following a purchase from 13/01/2024
Perfectly delighted, as usual, with the high quality of UNAMITEA teas. Perfectly excellent. Our purchases have always been dispatched promptly and with care. You can order with your eyes closed! .... And open your taste and smell buds on receipt.
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Response from UNAMITEA
Thank you very much for your positive review, Stéphanie! We're delighted that you're so pleased with our teas, as always. We make it a point of honour to offer you top-quality products and to deliver your orders quickly and with care. Don't hesitate to continue discovering our teas with your eyes closed - you won't be disappointed! See you soon at UNAMITEA! The UNAMI team
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Marie-Christine G.
Rating: 5 out of 5
following a purchase from 14/01/2024
Perfect as usual
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Response from UNAMITEA
Thank you very much Marie-Christine, we are delighted to hear that you are satisfied with our services. We do our utmost to provide you with quality service every day. Please don't hesitate to contact us if you need anything. We look forward to serving you again. The UNAMI team
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Micheline P.
Rating: 5 out of 5
following a purchase from 13/01/2024
satisfied as always!
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Response from UNAMITEA
Thank you very much Micheline, it gives me great pleasure to know that our site is still meeting your expectations! JB for the UNAMI team
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Emeline B.
Rating: 5 out of 5
following a purchase from 13/01/2024
Fabulous! Thank you
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Response from UNAMITEA
Thank you for your positive feedback, it gives us great pleasure to know that you have enjoyed our UNAMITEA website. Your satisfaction is our priority and we hope to see you soon for new fabulous experiences on our platform. The UNAMI team
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Charlène B.
Rating: 5 out of 5
following a purchase from 12/01/2024
Delighted to find my favorite Chaï. First online order on the site and very happy to benefit from 2 free samples.
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Response from UNAMITEA
Thank you for your positive feedback and your loyalty to our Chaï! We're delighted you enjoyed your first online order and took advantage of our free samples. See you soon on UNAMITEA! The UNAMI team
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jeanne G.
Rating: 5 out of 5
following a purchase from 11/01/2024
EVERYTHING is perfect: fast delivery and top products that I've known for years.
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Response from UNAMITEA
Thank you very much for your positive feedback, Jeanne. We are delighted that you have enjoyed our products for so long and that you were satisfied with our prompt delivery service. Your satisfaction is our priority and we will do our best to continue to offer you quality products. We look forward to seeing you again on our UNAMITEA website. Have a nice day! The UNAMI team
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Damien F.
Rating: 5 out of 5
following a purchase from 07/01/2024
Choice, reasonable prices, fast delivery!
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Response from UNAMITEA
Thank you Damien for your positive review! We are delighted to have satisfied you with our selection of teas, our affordable prices and our fast delivery. We look forward to seeing you again at UNAMITEA! The UNAMI team
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VERONIQUE L.
Rating: 5 out of 5
following a purchase from 04/01/2024
It was very interesting, there was a lot of info to help understand the difference between teas. And the tasting with it, it's perfect 👍
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Response from UNAMITEA
Thank you Véronique for your positive review! We're delighted you enjoyed our tea tasting and were able to learn more about their diversity. We hope to see you soon at UNAMITEA! 😊 The UNAMI team
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Frederic D.
Rating: 5 out of 5
following a purchase from 07/01/2024
Excellent merchant. Lots of choice, perfect packaging, fast delivery. What a pleasure!
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Response from UNAMITEA
Thank you very much for your positive review of our UNAMITEA website! We are delighted that you have enjoyed our products and services. We do everything we can to satisfy our customers and we're glad you had a pleasant experience with us. We look forward to seeing you soon! See you soon on UNAMITEA! The UNAMI team
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