Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 164 published reviews
5 1 968 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.

Reviews 1, 3 and 5 stars

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C
Catherine D.
Rating: 5 out of 5
following a purchase from 06/06/2022
The order arrived very quickly. The parcel is always well presented and I appreciate the samples to get to know the other products.
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Martine B.
Rating: 5 out of 5
following a purchase from 25/06/2022
Nice site, easy to navigate
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François R.
Rating: 5 out of 5
following a purchase from 06/06/2022
Very good as usual
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Gaffet L.
Rating: 5 out of 5
following a purchase from 04/06/2022
Perfect as always.
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Huguette D.
Rating: 5 out of 5
following a purchase from 11/06/2022
I find a Japanese tea that I like, the delivery is very fast in a neat packaging. I recommend Unamitea. Thank you very much!
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Tatiana K.
Rating: 5 out of 5
following a purchase from 04/06/2022
Charming staff on the phone when you have trouble logging into your account. Fast, complete shipment, neat packaging plus nice hand-written card enclosed to wish you a good tasting! I highly recommend.
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Amandine L.
Rating: 5 out of 5
following a purchase from 24/05/2022
As usual, nothing to complain about... Good quality teas and a neat parcel
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Martine B.
Rating: 5 out of 5
following a purchase from 01/06/2022
I discovered Unamitea when visiting Lille. Since then, I've been ordering from the site, which is very descriptive and intuitive.
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Martine B.
Rating: 5 out of 5
following a purchase from 07/06/2022
I've been a fan for a while now and I always find them extra professional.
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Claudia B.
Rating: 5 out of 5
following a purchase from 05/06/2022
Fast delivery, nice personalized note, samples well adapted to the order (same range) Thank you.
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Nathalie Q.
Rating: 5 out of 5
following a purchase from 03/06/2022
The UNAMI team is always so pleasant and perfect.
What's more, we are now rewarded for our loyalty. Keep up the good work!
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Francoise C.
Rating: 5 out of 5
following a purchase from 03/06/2022
Very fast delivery, a great free sample of what I ordered and a little note. I am very satisfied. ( and I'm seriously considering ordering a bag of this great sample!)
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Martin J.
Rating: 5 out of 5
following a purchase from 02/06/2022
Fast, reliable delivery
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Monique O.
Rating: 5 out of 5
following a purchase from 23/05/2022
Quality teas
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Sabine L.
Rating: 5 out of 5
following a purchase from 24/05/2022
Very satisfactory product and delivery!
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Gino B.
Rating: 5 out of 5
following a purchase from 22/05/2022
Competence, precision, speed of execution and delivery. For storage reasons, I would have preferred to receive the teas in two 500 g bags each, rather than a single 1 kg package for each type of tea.
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Anne Marie T.
Rating: 5 out of 5
following a purchase from 19/05/2022
perfect
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Sébastien M.
Rating: 5 out of 5
following a purchase from 14/05/2022
As always, order processed quickly
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Daniel D.
Rating: 5 out of 5
following a purchase from 19/05/2022
excellent quality teas, very good service
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Sabine C.
Rating: 5 out of 5
following a purchase from 21/05/2022
No problem, very efficient and practical
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Nathalie B.
Rating: 5 out of 5
following a purchase from 20/05/2022
Very good, like every time I order
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Auriane D.
Rating: 5 out of 5
following a purchase from 17/05/2022
Order placed: dispatched 30 minutes later! Now that's responsiveness :D With the little extra sample that makes you happy... Thank you!
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Estelle B.
Rating: 3 out of 5
following a purchase from 14/05/2022
Fast delivery, with two samples that were very good (the sample of "Black Silk" tea from Thailand was delicious) and a nice message.
But the description of some teas should be reviewed, and I was very disappointed by the quality/price ratio of some products, especially the Darjeeling.
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Isabelle Z.
Rating: 5 out of 5
following a purchase from 19/05/2022
Very good site. It is easy to find and there is a huge choice. The products are well described... all that's missing is the smell...
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Carles V.
Rating: 5 out of 5
following a purchase from 16/05/2022
Very good, as usual.
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Christine D.
Rating: 5 out of 5
following a purchase from 10/05/2022
Living more than 30 minutes from Lille, I took the delivery option. I order the teas I already know, and choose 1 or 2 that I discover (very precise description). Well-designed site (very wide choice) and very quick delivery (next day!). I really recommend it, even if from time to time it's interesting to go directly to the store.
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Gregory L.
Rating: 5 out of 5
following a purchase from 18/05/2022
Order prepared and delivered very quickly. The loyalty program is top-notch (we received a pretty metal box as a gift) and the teas are excellent. Including a green songluo from 2020 which, despite being 2 years old, is beautifully preserved.
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Paul M.
Rating: 5 out of 5
following a purchase from 15/05/2022
Easy ordering and fast delivery
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Laurence C.
Rating: 5 out of 5
following a purchase from 15/05/2022
Very good in every way, as usual.
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Xavier H.
Rating: 5 out of 5
following a purchase from 16/05/2022
Very easy
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Marie D.
Rating: 3 out of 5
following a purchase from 15/05/2022
Navigation is not very fluid, and the description of the tea in the mouth is often too succinct.
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Isabelle P.
Rating: 5 out of 5
following a purchase from 17/05/2022
Easy to navigate.
Order processed quickly and accurately
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F
Francoise V.
Rating: 5 out of 5
following a purchase from 14/05/2022
Very good teas
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Eric R.
Rating: 5 out of 5
following a purchase from 18/05/2022
Excellent service and high-quality products.
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Sabine B.
Rating: 5 out of 5
following a purchase from 16/05/2022
Top service, really. Fast delivery, great packaging and a personalized handwritten note.
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Martine B.
Rating: 5 out of 5
following a purchase from 19/05/2022
this new site is very well designed and now it's easy to pay!
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Aurore M.
Rating: 5 out of 5
following a purchase from 16/05/2022
Quality products, excellent customer service and fast delivery. Don't change a thing!
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Gert B.
Rating: 5 out of 5
following a purchase from 01/05/2022
happy with the service and the quality
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Catherine D.
Rating: 5 out of 5
following a purchase from 04/05/2022
Order processed very quickly and delivery too. It's great to receive samples to get to know your products.
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Pamela G.
Rating: 5 out of 5
following a purchase from 03/05/2022
perfect
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