Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 164 published reviews
5 1 968 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
An order prepared the same day and available the same day in store for quick collection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
Sometimes some of the products I order regularly, even though they're on the site, are not available when I order them; I call the store and they're added within 1/2 hour. Delivery is fast and always conforms to the order; often accompanied by a new tea or the other to try. I would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
I found the products quite quickly on the site - fast delivery and good quality teas.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Pleasant site and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Good first experience with Unami! Fast shipping and well-prepared parcel delivered with tea samples (super good) and a small handwritten card.
I'm already thinking of ordering tea again ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
everything was great. Fast and efficient. As usual. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Knowing the quality of the products and the customer service, I give you 5 stars. I'll be testing the products as I go along! I'm sure I'll have a wonderful time! Thank you for being true to yourself!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
I appreciate the wide choice, the explanations on the site and the speed of dispatch. Couldn't you find more quality wood teas?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Impeccable. Good follow-up. Always the thoughtfulness to slip in a few samples, always related to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
a website offering a wide range of teas, infusions and accessories, 2 free samples with every order, free delivery in stores
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
I have not yet tasted the tea but I am satisfied with the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Very easy to use, large selection of excellent quality teas. Top-quality packaging, plus samples and hand-written card!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
As usual: 100% perfect and thanks again for the samples.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Fast service. Perfect international shipping. Plus 2 delicious samples. Recommend ++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Perfect except for too much plastic for the samples!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
no worries, very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
Excellent service, fast delivery, careful and personalized packaging!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Very fast and informative
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
I had a problem with my internet order, although I am used to ordering from you this way, but I had a lovely person on the phone who was able to resolve the problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2019
Perfect fluidity and ease
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Delivery on time, no problems. Material meets our expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Well-designed, and staff who listen when problems arise (a delivery problem once, but for all other orders, always top-notch).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Received my order very quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Excellent. Very good teas, fast and careful delivery. I love it! Thank you for the samples. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Always an excellent experience at Unami. Good choice of teas, careful packaging. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
everything was perfect from the service, the speed of delivery and the excellent tea, I highly recommend this site that I discovered for the first fosi
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2019
I didn't ask for mate palajito soft but classic, otherwise correct order time and price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
I love the taste, there's a bit of powder but I don't mind it at all...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Fast processing of my order and always high quality products. I will recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Ergonomic and precise site. Fast and accurate shipping, simply perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Easy to navigate and quick to order via the site. Fast shipping and compliant products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
Very satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Detailed, comprehensive information on the merchandise on offer. Ergonomic and easy-to-access site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
Very good, simple and fast system of ordering. Fresh Japanese teas are exceptional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
FAST, COMPLIANT DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Nothing to say about the choice, the price, the packaging and the timely dispatch. Thank you very much.
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