Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
I ordered a grand cru ( Si Chuan Hong Fu ) and it was an excellent surprise. Delivery is very fast and the parcel is well packaged. I received 2 samples, which is great. The only fault with the site is that there are a lot of green teas from old harvests ( 2018, ...)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Perfect
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Rating: 5 out of 5
following a purchase from 19/01/2022
The teas are delicious and the delivery is very fast. This is the second time I've ordered from the site and I'm very satisfied.
What's more, there are two tea samples in each parcel, which makes it easy to make new discoveries.
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Rating: 5 out of 5
following a purchase from 21/01/2022
very fast delivery order placed on friday received on monday
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Rating: 5 out of 5
following a purchase from 06/01/2022
Quality!
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Rating: 4 out of 5
following a purchase from 11/01/2022
As for delivery, it's very quick and the parcel wasn't damaged. On the other hand, I had to register again. My previous password was no longer valid... Quid ??
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Response from UNAMITEA
Dear Madam, We apologize for the inconvenience. We have migrated the website and the database import has experienced some problems.
The development team is working to resolve this issue.
Once again, we apologize for any inconvenience this may have caused.
Thank you for your loyalty and support of our business. You can reach us on 03 28 52 43 70. Yours sincerely Jean Benoît BOURREL for UNAMI Maison de Thé
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Product quality, speed of order processing and dispatch
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Rating: 4 out of 5
following a purchase from 14/01/2022
Good follow-up and, above all, quality products
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Rating: 5 out of 5
following a purchase from 10/01/2022
Well-organized site, wide choice of products and prices, very good order tracking and fast delivery. Nothing to complain about, I recommend
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Rating: 5 out of 5
following a purchase from 06/01/2022
Very fast order processing and delivery. Their theme is delicious
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Rating: 5 out of 5
following a purchase from 04/01/2022
Fast, efficient and excellent tea. I recommend
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Rating: 5 out of 5
following a purchase from 03/01/2022
A lovely parcel that arrived very quickly, with extra teas and a free sample. The best!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/12/2021
Very good service for an excellent boutique, the order doesn't arrive in a box twice its size, preparation is extremely fast and a little handwritten note was slipped in for the holidays, a delight! I ordered tea for friends and not even for myself, so discovering two small samples was a great surprise!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
Still going strong at Unami Lille
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Rating: 5 out of 5
following a purchase from 03/01/2022
Top as always
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Rating: 5 out of 5
following a purchase from 02/01/2022
Quality products, fast and careful delivery. Highly recommend for tea / infusion lovers!
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Rating: 4 out of 5
following a purchase from 30/12/2021
Very fast shipping.site not always accurate in the catalog.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
2nd order placed in this store, exemplary service, fast processing, always a pleasure to discover their flavours!
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Rating: 5 out of 5
following a purchase from 27/12/2021
Very fast delivery! Correct delivery :)
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Rating: 5 out of 5
following a purchase from 24/12/2021
The composition of teas and herbal teas is missing on the website. Short delivery time: 3 working days.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
quality and speed thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Everything is perfect: fast delivery, not to mention the quality of the teas - I'm a loyal customer. UNAMI teas are served in my guest rooms in SANTES and it's a success every time! www.atterrissage.fr
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Rating: 5 out of 5
following a purchase from 19/12/2021
Super fast and very careful delivery. Quality tea packaging.
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Rating: 5 out of 5
following a purchase from 18/12/2021
Perfect and thank you for your handwritten note and the little touches!
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Rating: 5 out of 5
following a purchase from 22/12/2021
I had a few problems with my connection, but after calling customer service everything was back to normal.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very satisfied with the site, efficient service, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
always happy with this store, whether online or in Lille.
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Rating: 5 out of 5
following a purchase from 15/12/2021
Perfect!
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Rating: 5 out of 5
following a purchase from 18/12/2021
Perfect, super fast delivery!!! Great samples!
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Rating: 5 out of 5
following a purchase from 12/12/2021
Fast delivery, with a personalized note, well-wrapped gifts!
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Rating: 5 out of 5
following a purchase from 15/12/2021
I ordered a book from their site. Ordered Wednesday and delivered Friday. I really appreciated the card with the little text linked to my order, as well as the two tea samples offered. It makes me want to discover this tea house.
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Rating: 5 out of 5
following a purchase from 15/12/2021
Quality products, impeccable service.
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Rating: 5 out of 5
following a purchase from 13/12/2021
order on time! I'm satisfied! thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Very fast delivery, the teas are as wonderful as ever.
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Rating: 5 out of 5
following a purchase from 09/12/2021
very good: clear, fast delivery, nothing to complain about
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Rating: 5 out of 5
following a purchase from 09/12/2021
Fast order processing and delivery. A handwritten note on the box accompanying the delivery adds a personalized, professional touch.
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Rating: 5 out of 5
following a purchase from 08/12/2021
Fast and efficient.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
High quality products. Impeccable service and super fast shipping. Great value for money.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Superb!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Very good quality tea
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