Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 1, 4 and 5 stars

Reset filters
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Pleasant site and fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Great
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Good first experience with Unami! Fast shipping and well-prepared parcel delivered with tea samples (super good) and a small handwritten card.
I'm already thinking of ordering tea again ;)
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2020
Great product, as described. Speed of execution. Interesting choice.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
everything was great. Fast and efficient. As usual. Thank you
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Knowing the quality of the products and the customer service, I give you 5 stars. I'll be testing the products as I go along! I'm sure I'll have a wonderful time! Thank you for being true to yourself!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
I appreciate the wide choice, the explanations on the site and the speed of dispatch. Couldn't you find more quality wood teas?
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Impeccable. Good follow-up. Always the thoughtfulness to slip in a few samples, always related to the order.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
a website offering a wide range of teas, infusions and accessories, 2 free samples with every order, free delivery in stores
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
I have not yet tasted the tea but I am satisfied with the delivery.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Very easy to use, large selection of excellent quality teas. Top-quality packaging, plus samples and hand-written card!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
As usual: 100% perfect and thanks again for the samples.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Fast service. Perfect international shipping. Plus 2 delicious samples. Recommend ++++
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Perfect except for too much plastic for the samples!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
fine
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Top!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
no worries, very professional
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
Excellent service, fast delivery, careful and personalized packaging!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Very fast and informative
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
I had a problem with my internet order, although I am used to ordering from you this way, but I had a lovely person on the phone who was able to resolve the problem.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/12/2019
Perfect fluidity and ease
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Delivery on time, no problems. Material meets our expectations.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Well-designed, and staff who listen when problems arise (a delivery problem once, but for all other orders, always top-notch).
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Received my order very quickly!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
The site is very clear, right from the home page, which also invites you to browse the site's various topics. The store offers an interesting range of teas at a variety of prices, which is a good way to get to grips with new types of tea. The description of the teas is rather complete, with the context of cultivation/picking/processing and taste characteristics clearly described.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Excellent. Very good teas, fast and careful delivery. I love it! Thank you for the samples. I highly recommend it.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Always an excellent experience at Unami. Good choice of teas, careful packaging. Thank you very much!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2019
Very nice, too bad I couldn't find a place to mention that I have a loyalty card to add my points. Happy holidays!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
everything was perfect from the service, the speed of delivery and the excellent tea, I highly recommend this site that I discovered for the first fosi
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
I love the taste, there's a bit of powder but I don't mind it at all...
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Fast processing of my order and always high quality products. I will recommend without hesitation.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Ergonomic and precise site. Fast and accurate shipping, simply perfect!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2019
Not very easy to enter an address
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Easy to navigate and quick to order via the site. Fast shipping and compliant products.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
The site explains the tea well. On delivery there was an error in the dosage of one of the teas.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
Very satisfactory
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Detailed, comprehensive information on the merchandise on offer. Ergonomic and easy-to-access site
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
Very good, simple and fast system of ordering. Fresh Japanese teas are exceptional.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
perfect
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2019
FAST, COMPLIANT DELIVERY
Translated reviews
We use cookies for audience measurement and improving user experience.