The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.
Shipping costs a little high, but this is made up for by 2 small samples received on delivery ;) Very satisfied with the tea I chose (rose des sables) that I had been looking for a long time!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Order received two days after placing it. So very fast.
The parcel was already smelling of tea before I opened it.
When I opened it, I was surprised to discover two real samples and not just bags. What's more, they were selected according to my tastes and what I had chosen in my order.
The teas are quality and tasty.
I'll definitely be ordering again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Excellent quality products received perfectly packaged, very quickly with two interesting samples as a bonus, given what I ordered. It's perfect. I'd recommend without hesitation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2020
I had a problem connecting but I finally phoned.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2020
Thank you for your professionalism... I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
I'm a loyal customer and wouldn't change a thing. They adapt to our tastes and provide free samples.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
Perfect, I love it. Perhaps the site's navigation could be a little more guided, with entries by "effect": relaxation, energizing, digestion, etc. And a better indication of what's ok for pregnant women.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Very good tea, I ordered puh'er and vanilla black tea. And I got samples of herbal tea and tea very good too. The colissimo took a week to arrive but that's because I live in Corsica I think. I received a personalized note with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
An order prepared the same day and available the same day in store for quick collection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
Sometimes some of the products I order regularly, even though they're on the site, are not available when I order them; I call the store and they're added within 1/2 hour. Delivery is fast and always conforms to the order; often accompanied by a new tea or the other to try. I would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
I found the products quite quickly on the site - fast delivery and good quality teas.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Pleasant site and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Good first experience with Unami! Fast shipping and well-prepared parcel delivered with tea samples (super good) and a small handwritten card.
I'm already thinking of ordering tea again ;)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2020
Great product, as described. Speed of execution. Interesting choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
everything was great. Fast and efficient. As usual. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Knowing the quality of the products and the customer service, I give you 5 stars. I'll be testing the products as I go along! I'm sure I'll have a wonderful time! Thank you for being true to yourself!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
I appreciate the wide choice, the explanations on the site and the speed of dispatch. Couldn't you find more quality wood teas?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Impeccable. Good follow-up. Always the thoughtfulness to slip in a few samples, always related to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
a website offering a wide range of teas, infusions and accessories, 2 free samples with every order, free delivery in stores
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
I have not yet tasted the tea but I am satisfied with the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Very easy to use, large selection of excellent quality teas. Top-quality packaging, plus samples and hand-written card!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
As usual: 100% perfect and thanks again for the samples.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Fast service. Perfect international shipping. Plus 2 delicious samples. Recommend ++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Perfect except for too much plastic for the samples!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
no worries, very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
Excellent service, fast delivery, careful and personalized packaging!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Very fast and informative
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
I had a problem with my internet order, although I am used to ordering from you this way, but I had a lovely person on the phone who was able to resolve the problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2019
Perfect fluidity and ease
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Delivery on time, no problems. Material meets our expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Well-designed, and staff who listen when problems arise (a delivery problem once, but for all other orders, always top-notch).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Received my order very quickly!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
The site is very clear, right from the home page, which also invites you to browse the site's various topics. The store offers an interesting range of teas at a variety of prices, which is a good way to get to grips with new types of tea. The description of the teas is rather complete, with the context of cultivation/picking/processing and taste characteristics clearly described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Excellent. Very good teas, fast and careful delivery. I love it! Thank you for the samples. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Always an excellent experience at Unami. Good choice of teas, careful packaging. Thank you very much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2019
Very nice, too bad I couldn't find a place to mention that I have a loyalty card to add my points. Happy holidays!
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