Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 1, 4 and 5 stars

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P
PASCAL P.
Rating: 5 out of 5
following a purchase from 05/03/2025
15 : Very good
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Response from UNAMITEA
Hello Pascal,
J
Jerome C.
Rating: 5 out of 5
following a purchase from 03/03/2025
11 : Excellent tea Always a warm welcome and the possibility of getting samples for new discoveries
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Response from UNAMITEA
Dear Jérôme,
M
michele S.
Rating: 5 out of 5
following a purchase from 06/03/2025
9 : Nothing to report as usual
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Response from UNAMITEA
Dear Michèle,
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Florence L.
Rating: 5 out of 5
following a purchase from 08/03/2025
7 : Fast delivery, high-quality teas and infusions! Perfect!
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Enzo M.
Rating: 5 out of 5
following a purchase from 05/03/2025
3 : Fast shipping, excellent teas 🤩 I am delighted
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Asciano C.
Rating: 5 out of 5
following a purchase from 06/03/2025
2 : Very good product! Thank you
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Patrick G.
Rating: 5 out of 5
following a purchase from 08/03/2025
1 : Fast and in accordance with the order The tea is ex Ceylon (with a pun)
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Floriana B.
Rating: 5 out of 5
following a purchase from 08/03/2025
0 : 5
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alain D.
Rating: 5 out of 5
following a purchase from 20/02/2025
31 : Fast shipping. Well-prepared package. A wide choice of quality tea with a good price-quality ratio
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Response from UNAMITEA
32 : We sincerely thank you for your glowing evaluation, Alain. We are delighted that our fast shipping and the quality of our teas met your expectations. Your satisfaction is our priority, and we hope to see you again very soon at UNAMITEA!
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Aymeric L.
Rating: 5 out of 5
following a purchase from 23/02/2025
28 : As always, quality teas and other plants (especially hibiscus) delivered quickly.
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Response from UNAMITEA
29 : Dear Aymeric, We sincerely thank you for your glowing review and your perfect score of 5/5. We are delighted to hear that you appreciate the quality of our teas and plants, as well as the speed of our delivery service. Your satisfaction is our priority and your feedback is valuable to us. We look forward to serving you again very soon! Best regards, The UNAMITEA team
T
THÉRÈSE S.
Rating: 5 out of 5
following a purchase from 20/02/2025
21 : The teas are good. Wide selection. Delicious organic teas. Fast shipping with a nice little message. Quick deliveries.
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Response from UNAMITEA
22 : Dear Thérèse, We sincerely thank you for your glowing review. Your satisfaction is our priority and we are delighted that you appreciated the quality of our teas as well as our service. We look forward to seeing you again soon at UNAMITEA!
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Marie Madeleine V.
Rating: 5 out of 5
following a purchase from 22/02/2025
19 : Very satisfied with the infusions
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Response from UNAMITEA
20 : Dear Marie Madeleine, We sincerely thank you for your positive review and are delighted to hear that you are very satisfied with our infusions. Your satisfaction is our greatest reward! Best regards, The UNAMITEA team
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Florent N.
Rating: 5 out of 5
following a purchase from 18/02/2025
13 : Perfect! Fast shipping and receipt, excellent tea, nothing to say but thank you!
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Response from UNAMITEA
14 : Hello Florent, We sincerely thank you for your glowing review! We are delighted to hear that you appreciated the speed of our service as well as the quality of our teas. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best. Thank you again and see you very soon at UNAMITEA! Best regards, The UNAMITEA team
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Martine B.
Rating: 5 out of 5
following a purchase from 19/02/2025
3 : Perfect as always!
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Response from UNAMITEA
4 : Dear Martine, We sincerely thank you for your glowing feedback. Your satisfaction is our priority, and we are thrilled that our site 'UNAMITEA' continues to meet your expectations. We look forward to seeing you again soon!
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Valérie E.
Rating: 5 out of 5
following a purchase from 01/03/2025
0 : Fast delivery and high-quality products
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Response from UNAMITEA
1 : Hello Valérie, Thank you very much for your glowing review! We are delighted to hear that you appreciated the speed of our delivery and the quality of our products. Your satisfaction is our priority. We look forward to serving you again at UNAMITEA! Best regards, The UNAMITEA team
J
Jerome V.
Rating: 5 out of 5
following a purchase from 07/01/2025
Matcha workshop. Great experience (explanation and tasting). Highly recommend!
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Response from UNAMITEA
Hello Jérôme,

Thank you so much for your enthusiastic feedback! We're delighted that you enjoyed the matcha workshop, the explanations and the tasting. Your recommendation means a lot to us. We look forward to welcoming you back to UNAMITEA!

Yours sincerely
The UNAMITEA team
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Pamela G.
Rating: 5 out of 5
following a purchase from 07/02/2025
Perfect!
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Response from UNAMITEA
Dear Pamela,

Thank you very much for your "perfect" review of our UNAMITEA website. Your satisfaction is our priority, and we're delighted that your experience lived up to your expectations. We look forward to welcoming you back soon!

Sincerely yours
The UNAMITEA team
O
olivier M.
Rating: 5 out of 5
following a purchase from 01/02/2025
Top!
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Response from UNAMITEA
Hello Olivier,

Thank you very much for your positive review and your 5/5 rating! We're delighted you enjoyed your experience at UNAMITEA. Please come back again soon!

Best regards,
The UNAMITEA team
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Lydie B.
Rating: 5 out of 5
following a purchase from 02/02/2025
Delivery in Belgium is much easier and more environmentally friendly with BPost and post office collection!
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Response from UNAMITEA
Dear Lydie,

Thank you very much for your positive review! We are delighted to hear that you find our delivery service in Belgium facilitated by BPost and that the post office collection option meets your expectations. Your satisfaction is our priority and we hope to welcome you back to UNAMITEA soon.
C
Catherine K.
Rating: 5 out of 5
following a purchase from 10/01/2025
Super tasting
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Response from UNAMITEA
Dear Catherine,

We would like to thank you warmly for your glowing review! We're delighted to hear you enjoyed our tasting. Your satisfaction is our priority, and we hope to welcome you back soon for new discoveries.

Sincerely yours
The UNAMITEA team
I
Isabelle B.
Rating: 5 out of 5
following a purchase from 24/01/2025
Nothing to say, everything is perfect. The infusions are a real delight.
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Response from UNAMITEA
Dear Isabelle,

Thank you very much for your glowing review! We're delighted that you like our infusions and that you're enjoying your UNAMITEA experience. Your satisfaction is our greatest reward. See you soon for new discoveries!

Best regards,
The UNAMITEA team
H
Huguette D.
Rating: 5 out of 5
following a purchase from 14/01/2025
I like your teas, especially the Japanese ones. Receiving samples is an excellent way of getting to know other teas. Thank you very much!
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Response from UNAMITEA
Dear Huguette,

Thank you very much for your glowing review and perfect rating. We're delighted to hear that you enjoy our teas, especially those from Japan. It's with great pleasure that we offer samples so that you can discover more flavors. Your satisfaction is our greatest reward. See you soon on UNAMITEA!

Best regards,
The UNAMITEA team
I
irina M.
Rating: 5 out of 5
following a purchase from 09/01/2025
all was good and i received the type of tea i could buy only in China before. that's very nice to have this possibility in Europe.
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Response from UNAMITEA
Dear Irina, we sincerely thank you for your glowing review ! We are delighted that you were able to find the tea you were looking for and that your experience on UNAMITEA lived up to your expectations. We look forward to serving you again!

Kind regards,
UNAMITEA TEAM
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Deborah D.
Rating: 5 out of 5
following a purchase from 19/01/2025
Fast ordering - The 2 samples are very much appreciated - Of course, the teas are of excellent quality.
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Response from UNAMITEA
Dear Deborah,

We would like to thank you sincerely for your glowing review! We are delighted to hear that you appreciated the speed of your order and the quality of our teas. Your satisfaction is our priority. See you soon at UNAMITEA!

Best regards,
The UNAMITEA team
M
Madeleine E.
Rating: 5 out of 5
following a purchase from 13/01/2025
Best tea store in Lille!
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Response from UNAMITEA
Dear Madeleine,

We would like to thank you warmly for your glowing review! Your satisfaction is our top priority and we're delighted that you're enjoying our boutique. We look forward to welcoming you back to UNAMITEA!

Sincerely yours
The UNAMITEA team
B
Betty P.
Rating: 5 out of 5
following a purchase from 21/01/2025
Excellent infusion
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Response from UNAMITEA
Dear Betty,

Thank you very much for your glowing review! We're delighted that our infusion met your expectations. We look forward to seeing you again at UNAMITEA.

Best regards,
The UNAMITEA team
A
Anne M.
Rating: 5 out of 5
following a purchase from 22/01/2025
The person I spoke to was very kind and accommodating when I placed my order. The order arrived on time
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Response from UNAMITEA
Hello Anne,

Thank you very much for your positive review! We are delighted to hear that you were satisfied with our service and the punctuality of your order. We look forward to serving you again at UNAMITEA.

Yours faithfully
The UNAMITEA team
S
Severine B.
Rating: 5 out of 5
following a purchase from 20/01/2025
Top. No complaints
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Response from UNAMITEA
Hello Séverine,

We would like to thank you warmly for your positive review and are delighted that your experience with UNAMITEA lived up to your expectations. Your satisfaction is our priority.

Best regards,
The UNAMITEA team
C
Celine L.
Rating: 5 out of 5
following a purchase from 18/01/2025
very satisfied
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Response from UNAMITEA
Dear Céline,

We would like to thank you sincerely for your glowing review and are delighted to hear that you are very satisfied with your experience at UNAMITEA. Your satisfaction is our top priority.

Best regards,
The UNAMITEA team
C
Christelle M.
Rating: 5 out of 5
following a purchase from 12/01/2025
Order compliant and even with a little extra to taste! Fast and efficient. I have no hesitation in recommending both the store and the delivery.
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Response from UNAMITEA
Dear Christelle,

We would like to thank you sincerely for your glowing review! We are delighted that your order met your expectations and that you appreciated the little extra. Your recommendation means a lot to us. We look forward to seeing you again at UNAMITEA!

Best regards,
The UNAMITEA team
G
Gérard D.
Rating: 5 out of 5
following a purchase from 11/01/2025
Very satisfied
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Response from UNAMITEA
Hello Gérard,

We would like to thank you sincerely for your glowing review and are delighted to hear that you are very satisfied with your experience at UNAMITEA. Your satisfaction is our priority. We look forward to seeing you soon!

Sincerely yours
The UNAMITEA team
M
Marie christine L.
Rating: 5 out of 5
following a purchase from 05/01/2025
nothing to complain about, everything is perfect.
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Response from UNAMITEA
Dear Marie Christine,

We would like to thank you sincerely for your glowing review and are delighted that your experience at UNAMITEA was a perfect one. Your satisfaction is our top priority!

Yours sincerely
The UNAMITEA team
C
cecile B.
Rating: 5 out of 5
following a purchase from 12/01/2025
the beech top is good quality but I imagined it larger
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Response from UNAMITEA
Hello Cécile,

Thank you very much for your positive review! We are delighted that you appreciate the quality of the beechwood tray. We are taking your comment on the size into account to improve the presentation of our products. Please come back to us if you have any other suggestions.

Best regards,
The UNAMITEA team
I
Isabelle G.
Rating: 5 out of 5
following a purchase from 12/01/2025
I am always satisfied with UNAMITEA products.
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Response from UNAMITEA
Hello Isabelle,

Thank you very much for your positive review! We are delighted to hear that you are still satisfied with our products. Your loyalty encourages us to continue improving our offer.

Yours faithfully
The UNAMITEA team.
R
Raymond B.
Rating: 5 out of 5
following a purchase from 08/01/2025
Excellent tea and delivered quickly to the Netherlands.
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Response from UNAMITEA
Dear Raymond,

We warmly thank you for your 5/5 review ! We are delighted that you appreciated the quality of our tea and the speed of our delivery service. We look forward to serving you again on UNAMITEA !

Bedankt
Kind regards,
The UNAMITEA team
M
maryse D.
Rating: 5 out of 5
following a purchase from 09/01/2025
speed of shipment products conform to description (flavour etc...)
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Response from UNAMITEA
Hello Maryse,

Thank you very much for your positive review! We are delighted to hear that you appreciated the speed of shipment and the conformity of the products. Your satisfaction is our priority. See you soon on UNAMITEA!

Best regards,
The UNAMITEA team
V
valérie V.
Rating: 5 out of 5
following a purchase from 05/01/2025
very good teas, subtle aromas perfect delivery
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Response from UNAMITEA
Thank you very much for your positive review of our UNAMITEA website. We are delighted that you enjoyed our teas and that the delivery went smoothly. Please do not hesitate to let us know if you have any suggestions or preferences regarding our teas, as we are always listening to our customers to improve our selection. Thank you again for your confidence, and see you soon on our site!
M
martine C.
Rating: 5 out of 5
following a purchase from 31/12/2024
Excellent
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Response from UNAMITEA
Thank you very much for your positive review of our UNAMITEA website! We are delighted that you have enjoyed our products and services. Please do not hesitate to recommend us to your friends and family, and come back regularly to discover our new offers. We look forward to seeing you again on our site! Sincerely, The UNAMITEA team
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Dorothée D.
Rating: 4 out of 5
following a purchase from 29/12/2024
Ordered quickly and well packaged with two samples which were much appreciated. Thank you
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Response from UNAMITEA
Thank you for your positive review of our UNAMITEA website. We are delighted that your order was fast and well packaged, and that the samples were appreciated. Thank you for your confidence and see you soon!
Happy New Year 2025 UNAMI team
H
Helene B.
Rating: 5 out of 5
following a purchase from 27/12/2024
Thank you very much for the package and the attention to the samples. I really appreciate it. And the tea is as good as ever.
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Response from UNAMITEA
I am delighted that you enjoyed our package and samples. We are happy to know that you appreciate the quality of our teas. Thank you for your trust and loyalty to our brand, it encourages us to continue to offer you the best. We look forward to serving you again soon on our UNAMITEA website, and wish you a happy new year 2025 The UNAMI team
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