Customer reviews of UNAMITEA

9,7 /10

Based on 2 164 published reviews

5 1 968 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.

Reviews 2, 3, 4 and 5 stars

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Thomas L.

Published on 24/08/2023 à 17h29 following a purchase from 11/08/2023

Everything is clear and correct

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Jennifer S.

Published on 14/08/2023 à 17h24 following a purchase from 29/07/2023

Ultra fast and quality tea. It's been my go-to store for years.

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Marie France L.

Published on 11/08/2023 à 10h54 following a purchase from 02/08/2023

Perfect, I was a customer in Brussels and I'm delighted to be able to order online.

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Philippe L.

Published on 09/08/2023 à 19h26 following a purchase from 01/08/2023

Overall, a very nice site. Main criticism: the complexity of the site with too many categories to consider!

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Olivia C.

Published on 09/08/2023 à 11h38 following a purchase from 29/07/2023

I left Lille for the Côte d'Or, but remain loyal to Unami despite the distance, so go with confidence.

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Catherine D.

Published on 08/08/2023 à 13h06 following a purchase from 25/07/2023

Very satisfied with this site, impeccable service at all levels.

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Nathalie D.

Published on 08/08/2023 à 12h50 following a purchase from 26/07/2023

Simple and very fast...the site has really improved.

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Louis K.

Published on 07/08/2023 à 11h22 following a purchase from 01/08/2023

Perfect as usual

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Marie France L.

Published on 05/08/2023 à 15h47 following a purchase from 19/07/2023

Perfect as I am very used to the Brussels store I am delighted to be able to order online fast delivery

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Laetitia L.

Published on 05/08/2023 à 13h14 following a purchase from 31/07/2023

Well-designed site

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Yardenah P.

Published on 03/08/2023 à 23h12 following a purchase from 26/07/2023

Excellent, the precious teas were very well packaged and protected for transport. The promised 2 samples were also included. Many thanks to the Unami team.

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Marie-Cécile P.

Published on 03/08/2023 à 16h00 following a purchase from 25/07/2023

Fast delivery, careful packaging, excellent teas.

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Michèle F.

Published on 02/08/2023 à 15h28 following a purchase from 21/07/2023

Very good site, quality products. Helpful and efficient staff.

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Jerome C.

Published on 02/08/2023 à 12h20 following a purchase from 21/07/2023

Very clear and pleasant site. Good presentation of products. We knew the store in Belgium and are pleased to find this brand by mail order.

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Anne D.

Published on 31/07/2023 à 10h35 following a purchase from 17/07/2023

The black star is due to the delivery man

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Gérard D.

Published on 31/07/2023 à 09h08 following a purchase from 24/07/2023

I regret the increase in the order amount to obtain free shipping.

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Fabienne A.

Published on 28/07/2023 à 15h15 following a purchase from 22/07/2023

Everything is just perfect! The site is very pretty and well-documented, and delivery is very fast and careful, with little bags of discoveries that I always look forward to!

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Annick V.

Published on 28/07/2023 à 13h05 following a purchase from 25/07/2023

Received 48 hours after ordering

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Eric H.

Published on 27/07/2023 à 20h50 following a purchase from 23/07/2023

Very good service and top quality

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Annalisa B.

Published on 27/07/2023 à 16h02 following a purchase from 19/07/2023

top!

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Loic G.

Published on 26/07/2023 à 16h11 following a purchase from 25/07/2023

Very quick preparation, detailed website to help you make your choice

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Alix M.

Published on 26/07/2023 à 14h43 following a purchase from 11/07/2023

Order received promptly, very well presented! The tea I tasted was delicious.

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Sylvie F.

Published on 25/07/2023 à 16h35 following a purchase from 18/07/2023

Faithful to the house. Exceptional quality of the different vintages. Presented with such exact precision!

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Irène T.

Published on 25/07/2023 à 16h06 following a purchase from 15/07/2023

One note is enough. This constant demand for ratings is tiresome, when there's nothing special to report.

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Marie Christine L.

Published on 24/07/2023 à 10h59 following a purchase from 12/07/2023

Nothing to complain about, everything is perfect.

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Justine F.

Published on 22/07/2023 à 17h35 following a purchase from 16/07/2023

Very good teas and herbal teas sent promptly and with care. I recommend them!

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Sylvie F.

Published on 21/07/2023 à 12h55 following a purchase from 18/07/2023

Always perfect.

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Sabine A.

Published on 17/07/2023 à 18h23 following a purchase from 03/07/2023

very good tea and good service

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Muriel D.

Published on 16/07/2023 à 23h44 following a purchase from 04/07/2023

As usual, everything is perfect, from ordering to delivery and tasting.

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Martine L.

Published on 16/07/2023 à 15h50 following a purchase from 08/07/2023

I am delighted with the quality of your products.

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Danielle F.

Published on 14/07/2023 à 19h40 following a purchase from 03/07/2023

I have always been satisfied with this service so I continue to place orders Thanks to the whole team

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Alain P.

Published on 13/07/2023 à 13h46 following a purchase from 09/07/2023

impeccable service as usual

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Veronique D.

Published on 10/07/2023 à 22h42 following a purchase from 28/06/2023

When you don't know the names of the products, it's hard to find your way around.

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Thierry B.

Published on 07/07/2023 à 12h12 following a purchase from 05/07/2023

Fast, careful shipping!

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Fanny L.

Published on 06/07/2023 à 19h50 following a purchase from 25/06/2023

Very good choice of tea, very good

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Martine B.

Published on 06/07/2023 à 17h34 following a purchase from 29/06/2023

I find having an invoice of +80,00euros very expensive the transport Of course France Belgium it is not any more Brussels Antwerp

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Nadine R.

Published on 05/07/2023 à 10h29 following a purchase from 25/06/2023

as satisfied as ever

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Dorothée D.

Published on 04/07/2023 à 13h52 following a purchase from 25/06/2023

Careful order with samples to discover new teas.
I'm satisfied and will gladly recommend

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C A.

Published on 01/07/2023 à 11h08 following a purchase from 27/06/2023

Delivery times and product quality were perfect BUT I ordered a 30gr infusion from Butterfly, on the photo there was a box which interested me but which was not sent. After a telephone conversation, I was told that it was only sent with 60g orders, which did not match the photo of my order. For me, this is misleading advertising. I hope to receive this box, in which case I'll change my mind.

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Jossia D.

Published on 28/06/2023 à 13h17 following a purchase from 26/06/2023

very well.

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