Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
The teas I ordered were exactly what I wanted. I was able to take delivery at my convenience. Very good service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Impeccable, and very nice samples.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Nice range and easy to use.
High-quality teas and excellent service.
Even in the event of a delivery error - which can happen - Unami's owner takes responsibility for rectification.
Highly recommended!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Always impeccable service, sample finds and a quick note.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
In confinement mode, 2 online orders for lack of time to go to the store: very good!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
After many difficulties in finding a supplier able to deliver my cartridge abroad at a fair price, I was delighted with Unami's service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
I think the tea is the tastiest tea ever, the only downside is that shipping to the Netherlands is so expensive.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Very happy with my order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Very easy and pleasant, and quite a variety of the Japanese teas I like.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Super tea store, order received quickly with 2 samples. No complaints. Everything perfect.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Very clear site, with a precise description of the blends available. Great responsiveness from the merchant.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Excellent as always :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Efficient and well-stocked site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Excellent
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very easy to order complete catalog friendly and fast service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Fast delivery and very good quality products! Good follow-up of the store... A must for the exotic tea room!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Fast, careful delivery with attention to detail
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
I am a regular customer of the Lille store and this is not my first order on their site. Always efficient and available when needed. I warmly recommend them!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
serious house - lots of choice - fast deliveries -
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Full of experience...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
I appreciated this service of online purchase and pick-up in front of the store. Many thanks.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
Very good very clear
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Everything went really well!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Great site with a wide choice of teas and a very responsive team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Very fast!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
The order went very well. We received the package quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Quality product, responsive team despite the current situation. Packed with care. I really recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
gift for my daughter's birthday .... not received at home, not tasted!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Everything was perfect! Super fast and efficient Thank you so much for the samples of the! I would recommend and buy again!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Efficient order processing. Quality service. I recommend +++
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Very fast, very good value for money, good communication. A small downside due to a fairly large number of out-of-stock references.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2020
My order arrived safely with a nice handwritten note. I am so pleased!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Thank you so much for the great service, I really appreciate it and I'm looking forward to ordering from you again in the future.
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