Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 164 published reviews
5 1 968 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
Very good very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Everything went really well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Great site with a wide choice of teas and a very responsive team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Very fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
The order went very well. We received the package quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Quality product, responsive team despite the current situation. Packed with care. I really recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
gift for my daughter's birthday .... not received at home, not tasted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Everything was perfect! Super fast and efficient Thank you so much for the samples of the! I would recommend and buy again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Efficient order processing. Quality service. I recommend +++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Very fast, very good value for money, good communication. A small downside due to a fairly large number of out-of-stock references.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2020
My order arrived safely with a nice handwritten note. I am so pleased!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Thank you so much for the great service, I really appreciate it and I'm looking forward to ordering from you again in the future.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
Clear, but I'd like more information on the terroir of the teas ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Package received promptly, teas well packaged, nice infusion samples.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
Practical site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
Quality of welcome, customer focus in a complicated period
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Unami quickly made itself available to supply tea-lovers during the confinement period. Responsive and reliable, they offered a personalized service while respecting barrier procedures.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Top quality, convenient ordering process
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
I received good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
What a pleasure to be able to have it delivered in Lyon. Thank you for your message and for the samples.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2020
Sorting by price doesn't take packaging into account... so a classification by price range would be very useful. And maybe also a filter on available products. Thanks a lot!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Quality teas, clear website and clean delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Very efficient VAD. Very fast and careful shipment. The item arrived in excellent condition. The plus - a sample to discover. Thank you so much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Very good. Super quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
very practical website and excellent teas
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2020
The transfer was processed quickly and so was the order. Thanks for the note by the way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Very satisfied with the merchandise received with the help of a charming person-I will remain a year-round customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Delighted with the service, the teas and thank you for the MANUSCRIPT note that accompanied the order! What a joy! Thanks to you (I've recommended your site and store again and again to my friends and family ;-) )
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Ergonomic
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
No missing items, a personalized note and samples, all delivered very quickly (less than 72 hours). Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
it was very easy to find what I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Clear and pleasant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Perfect packaging and perfect delivery time (despite the situation).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Always satisfied with the quality of the products and the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Very Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Very fast, nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Perfect, I've been a customer for years, quality, never disappointed, I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
I already knew the products and was satisfied. In these times of confinement the site is easy to access, easy navigation and fast delivery in these difficult times and little more 2 samples in the package!, I recommend the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
An extraordinary boutique, super fast and very careful shipping, extraordinary products! I highly recommend: a small boutique in the heart of Lille, which delivers faster and more carefully than many of the big names selling tea. Thank you so much, it's a pleasure to receive such a lovely parcel!
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