Customer reviews of UNAMITEA

9,7 /10

Based on 2 152 published reviews

5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 2, 3 and 5 stars

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Christelle F.

Published on 08/06/2023 à 17h18 following a purchase from 29/05/2023

Great, as usual. Thanks to the whole team!

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Raymond B.

Published on 08/06/2023 à 13h10 following a purchase from 05/06/2023

The ordered products were correctly delivered in the Netherlands within two days.

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Marie Christine D.

Published on 04/06/2023 à 16h07 following a purchase from 28/05/2023

Always very pleased with the quality of your products

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Joël C.

Published on 02/06/2023 à 13h44 following a purchase from 28/05/2023

Fast, clean and precise. Discovery samples included. Impeccable.

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Nora K.

Published on 31/05/2023 à 18h05 following a purchase from 25/05/2023

Super quality and super fast delivery ️

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Kimberley R.

Published on 30/05/2023 à 13h28 following a purchase from 25/05/2023

Very good teas, easy to use site, selection for all tastes", fast shipping. I also appreciated the handwritten note on the packing slip! :-)

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PASCAL P.

Published on 30/05/2023 à 08h36 following a purchase from 22/05/2023

No complaints

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philippe G.

Published on 28/05/2023 à 16h57 following a purchase from 19/05/2023

Perfect, but I thought there was no surcharge once you reached a certain amount.

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Huguette D.

Published on 28/05/2023 à 16h54 following a purchase from 22/05/2023

Easy order for a very fast delivery, the tea suits me. A kind word with the invoice. Thank you very much!

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Mauro P.

Published on 28/05/2023 à 10h44 following a purchase from 18/05/2023

I've been shopping at this store for years now. Unfortunately it is no longer in Brussels. I love shiro bocha. Hoji Kukicha's package was leaking from underneath. I put some adhesive tape to solve the problem. The prices are right and the quality are often really good.

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pierrette B.

Published on 26/05/2023 à 13h45 following a purchase from 22/05/2023

Perfect: the quality of the teas, the speed of delivery, the care taken with the parcel! We're still loyal to you!

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Florence A.

Published on 25/05/2023 à 18h41 following a purchase from 20/05/2023

I would like to know why my orders, which used to be delivered free of charge to my home, are now delivered to a relay point.

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anne L.

Published on 24/05/2023 à 21h33 following a purchase from 16/05/2023

good commercial feedback and correct delivery times.

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Nathalie V.

Published on 24/05/2023 à 15h42 following a purchase from 19/05/2023

The products arrived in good condition. The small samples are great. It gives you the opportunity to discover other products.

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Vincent V.

Published on 22/05/2023 à 11h10 following a purchase from 27/04/2023

usually very satisfied, on this order several elements to improve.

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Philippe D.

Published on 18/05/2023 à 07h29 following a purchase from 10/05/2023

Very good as always.

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Thierry B.

Published on 17/05/2023 à 10h20 following a purchase from 05/05/2023

It's easy to find what you're looking for. Good choice of products. Never disappointed.

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Clémence G.

Published on 14/05/2023 à 23h21 following a purchase from 07/05/2023

Order received promptly with a little surprise - perfect!

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Delphine L.

Published on 12/05/2023 à 18h02 following a purchase from 25/04/2023

Very good.

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Delphine L.

Published on 12/05/2023 à 16h45 following a purchase from 23/04/2023

Very good Japanese teas.
I recommend

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Liselle G.

Published on 12/05/2023 à 15h43 following a purchase from 21/04/2023

Comfortable navigation, informative site, excellent prices. Easy ordering, well-communicated seller, fast delivery. Product conforms to specifications and is well packaged.

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Francis B.

Published on 12/05/2023 à 15h21 following a purchase from 02/05/2023

Top service and product quality

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Céline S.

Published on 12/05/2023 à 14h33 following a purchase from 07/05/2023

Very good communication. Fast delivery (2 days). Extraordinary product quality.

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Francoise M.

Published on 12/05/2023 à 13h42 following a purchase from 03/05/2023

Very satisfied

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Sophie M.

Published on 11/05/2023 à 17h39 following a purchase from 03/05/2023

best tea dispenser!!!

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Aurélia C.

Published on 10/05/2023 à 13h01 following a purchase from 04/05/2023

Very serious site, quality teas and super mega fast delivery (I didn't expect so much!). Thank you very much for your professionalism.

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Katia V.

Published on 09/05/2023 à 10h01 following a purchase from 25/04/2023

Perfect

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ELODIE F.

Published on 08/05/2023 à 17h56 following a purchase from 01/05/2023

Just perfect!

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Natalia T.

Published on 08/05/2023 à 11h14 following a purchase from 03/05/2023

Fast delivery, quality products, 2 samples enclosed. I recommend the unamitea.com website and products.

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Sabine H.

Published on 07/05/2023 à 20h42 following a purchase from 28/04/2023

I'd like the ingredients of flavored teas to appear without having to click on ingredients.

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Sylvie D.

Published on 07/05/2023 à 17h43 following a purchase from 02/05/2023

Good reception and very good products

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anne V.

Published on 02/05/2023 à 14h29 following a purchase from 17/04/2023

perfect

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Anne V.

Published on 02/05/2023 à 08h53 following a purchase from 19/04/2023

Very good quality teas!

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Christopher G.

Published on 30/04/2023 à 21h51 following a purchase from 21/04/2023

Annoying delivery problem: last-minute change of drop-off location.

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Katia A.

Published on 30/04/2023 à 12h30 following a purchase from 22/04/2023

easier than getting to Uccle or Lille

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Adelaide C.

Published on 29/04/2023 à 23h02 following a purchase from 23/04/2023

Perfect and fast delivery.

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Marianne D.

Published on 29/04/2023 à 07h23 following a purchase from 21/04/2023

Perfect

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CLAIRE B.

Published on 28/04/2023 à 17h16 following a purchase from 20/04/2023

Great tea!

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Chantal D.

Published on 26/04/2023 à 14h08 following a purchase from 18/04/2023

High quality, efficient (so fast delivery). Thanks also for the two free samples, which allow you to discover new flavors.

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Isabelle G.

Published on 26/04/2023 à 12h22 following a purchase from 04/04/2023

I ordered a gift for a friend. The person I spoke to on the phone not only helped me choose, but also passed on the message so that the package would be delivered to the right place and that the recipient, for whom it was a surprise, would be there to receive it. Everything went smoothly. The gift hit the spot!

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