The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.
Delivery times and product quality were perfect BUT I ordered a 30gr infusion from Butterfly, on the photo there was a box which interested me but which was not sent. After a telephone conversation, I was told that it was only sent with 60g orders, which did not match the photo of my order. For me, this is misleading advertising. I hope to receive this box, in which case I'll change my mind.
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Jossia D.
Rating: 5 out of 5
following a purchase from 26/06/2023
very well.
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Frederic D.
Rating: 5 out of 5
following a purchase from 11/06/2023
Super merchant...
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Nathalie Q.
Rating: 5 out of 5
following a purchase from 08/06/2023
Perfect
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Sébastien M.
Rating: 5 out of 5
following a purchase from 14/06/2023
Fast and efficient delivery, sourced teas are of the highest quality and virtually impossible to find in France.
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Carles V.
Rating: 5 out of 5
following a purchase from 29/05/2023
As usual, very good and fast.
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Thade W.
Rating: 5 out of 5
following a purchase from 08/06/2023
Impeccable service! High-quality tea sent with care and the lovely surprise of 2 free samples. Thank you
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Patrice P.
Rating: 5 out of 5
following a purchase from 27/05/2023
Very good!
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Muriel V.
Rating: 5 out of 5
following a purchase from 24/05/2023
nothing to say
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Joe C.
Rating: 5 out of 5
following a purchase from 06/06/2023
No specific comments
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Céline S.
Rating: 5 out of 5
following a purchase from 04/06/2023
Fast delivery. Very high quality products.
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Béatrice C.
Rating: 5 out of 5
following a purchase from 06/06/2023
Very good, very fast and the products are as delicious as ever.
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Christelle F.
Rating: 5 out of 5
following a purchase from 29/05/2023
Great, as usual. Thanks to the whole team!
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Raymond B.
Rating: 5 out of 5
following a purchase from 05/06/2023
The ordered products were correctly delivered in the Netherlands within two days.
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Marie Christine D.
Rating: 5 out of 5
following a purchase from 28/05/2023
Always very pleased with the quality of your products
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Joël C.
Rating: 5 out of 5
following a purchase from 28/05/2023
Fast, clean and precise. Discovery samples included. Impeccable.
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Nora K.
Rating: 5 out of 5
following a purchase from 25/05/2023
Super quality and super fast delivery ️
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Kimberley R.
Rating: 5 out of 5
following a purchase from 25/05/2023
Very good teas, easy to use site, selection for all tastes", fast shipping. I also appreciated the handwritten note on the packing slip! :-)
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Pascal P.
Rating: 5 out of 5
following a purchase from 22/05/2023
No complaints
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Philippe G.
Rating: 5 out of 5
following a purchase from 19/05/2023
Perfect, but I thought there was no surcharge once you reached a certain amount.
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Huguette D.
Rating: 5 out of 5
following a purchase from 22/05/2023
Easy order for a very fast delivery, the tea suits me. A kind word with the invoice. Thank you very much!
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Mauro P.
Rating: 5 out of 5
following a purchase from 18/05/2023
I've been shopping at this store for years now. Unfortunately it is no longer in Brussels. I love shiro bocha. Hoji Kukicha's package was leaking from underneath. I put some adhesive tape to solve the problem. The prices are right and the quality are often really good.
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Pierrette B.
Rating: 5 out of 5
following a purchase from 22/05/2023
Perfect: the quality of the teas, the speed of delivery, the care taken with the parcel! We're still loyal to you!
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Florence A.
Rating: 3 out of 5
following a purchase from 20/05/2023
I would like to know why my orders, which used to be delivered free of charge to my home, are now delivered to a relay point.
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Anne L.
Rating: 5 out of 5
following a purchase from 16/05/2023
good commercial feedback and correct delivery times.
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Nathalie V.
Rating: 5 out of 5
following a purchase from 19/05/2023
The products arrived in good condition. The small samples are great. It gives you the opportunity to discover other products.
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Vincent V.
Rating: 2 out of 5
following a purchase from 27/04/2023
usually very satisfied, on this order several elements to improve.
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Philippe D.
Rating: 5 out of 5
following a purchase from 10/05/2023
Very good as always.
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Thierry B.
Rating: 5 out of 5
following a purchase from 05/05/2023
It's easy to find what you're looking for. Good choice of products. Never disappointed.
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Clémence G.
Rating: 5 out of 5
following a purchase from 07/05/2023
Order received promptly with a little surprise - perfect!
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Delphine L.
Rating: 5 out of 5
following a purchase from 25/04/2023
Very good.
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Delphine L.
Rating: 5 out of 5
following a purchase from 23/04/2023
Very good Japanese teas.
I recommend
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Liselle G.
Rating: 5 out of 5
following a purchase from 21/04/2023
Comfortable navigation, informative site, excellent prices. Easy ordering, well-communicated seller, fast delivery. Product conforms to specifications and is well packaged.
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Francis B.
Rating: 5 out of 5
following a purchase from 02/05/2023
Top service and product quality
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Céline S.
Rating: 5 out of 5
following a purchase from 07/05/2023
Very good communication. Fast delivery (2 days). Extraordinary product quality.
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Francoise M.
Rating: 5 out of 5
following a purchase from 03/05/2023
Very satisfied
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Sophie M.
Rating: 5 out of 5
following a purchase from 03/05/2023
best tea dispenser!!!
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Aurélia C.
Rating: 5 out of 5
following a purchase from 04/05/2023
Very serious site, quality teas and super mega fast delivery (I didn't expect so much!). Thank you very much for your professionalism.
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Katia V.
Rating: 5 out of 5
following a purchase from 25/04/2023
Perfect
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Elodie F.
Rating: 5 out of 5
following a purchase from 01/05/2023
Just perfect!
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