Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 164 published reviews
5 1 968 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2020
Clear and efficient site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
Fast, careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
Serious and meticulous service, I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2020
Perfectly perfect, quality and originality are always the order of the day at Unami.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
Fast delivery, neat parcel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Everything is perfect as usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
The tea is excellent and the delivery smooth
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2020
Perfect both for the service and for the products ordered Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2020
Easy navigation. No ambiguity
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2020
Perfect: nothing to say; it's a good thing Unami had already mastered sales by delivery in the current context: a phone call from the store to check that the quantity corresponded to what I wanted before sending; Colissimo tracking; the condition of the parcel on delivery and the delivery took place on the scheduled day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
Top products as always!
Thank you so much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2020
First online order due to confinement... I renewed the stock of my favorite teas and herbal teas, essential to get through this period. Quality and speed: many thanks!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
Excellent tea store, fast shipping and well packaged products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Very good, good order processing and timely delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
careful packaging with free samples, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
Fast and careful shipping.l
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
very well detailed, and I know your store in Lille
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2020
And thanks for the two gift samples!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Very pleasant store, but when you can't get away, ordering is ideal. Fast, quality delivery and a little note to accompany it. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
I always went into the store, with very friendly staff. But now that I don't have a minute to myself, the website is an excellent solution. Thank you for your original and incomparable teas!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2020
Perfect service! Fast delivery and always nice to receive 2 samples to taste something else :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Very professional site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2020
I used to love going there when I lived in Lille, and I haven't found anything better online since I moved to Montpellier! With Mariage Frères, Unami , the best quality tea store I know!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2020
Nothing to say, fast and impeccable delivery...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2020
Very clear and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2020
Choice, very good indications and care in the parcel, happy to order from you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2020
Great selection and impeccable delivery service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Very good, fast delivery, impeccable service, careful and attentive, I recommend UNAMI.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Perfect and even a little handwritten note. Thank you so much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Everything is perfect and I particularly appreciated the handwritten note. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
Absolutely perfect, as always! Thank you for the samples. I will come back to you, your products are excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Simple and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
Phone call taken care of immediately.super fast delivery.perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Package received 2 days after order, everything perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Shipping costs a little high, but this is made up for by 2 small samples received on delivery ;) Very satisfied with the tea I chose (rose des sables) that I had been looking for a long time!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Order received two days after placing it. So very fast.
The parcel was already smelling of tea before I opened it.
When I opened it, I was surprised to discover two real samples and not just bags. What's more, they were selected according to my tastes and what I had chosen in my order.
The teas are quality and tasty.
I'll definitely be ordering again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Excellent quality products received perfectly packaged, very quickly with two interesting samples as a bonus, given what I ordered. It's perfect. I'd recommend without hesitation.
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