Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 164 published reviews
5 1 968 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.

Reviews 2, 4 and 5 stars

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Y
Yves D.
Rating: 5 out of 5
following a purchase from 29/08/2022
It's always a great pleasure for us to order, thank you very much Unami...
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Huguette D.
Rating: 5 out of 5
following a purchase from 31/08/2022
A fast delivery in a neat packaging for a quality tea: It's perfect! Thank you so much!
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Hervé N.
Rating: 5 out of 5
following a purchase from 22/08/2022
Impeccable service and fast delivery. Well done and thank you.
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Brigitte D.
Rating: 5 out of 5
following a purchase from 23/08/2022
excellent fast delivery very careful work and a little attention for the customer. I like
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Nathalie R.
Rating: 5 out of 5
following a purchase from 11/08/2022
Very easy to use site, on-time delivery
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 25/08/2022
Perfect, as usual. Very fast
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Florian R.
Rating: 5 out of 5
following a purchase from 07/08/2022
The site is well organized in categories and deliveries are as fast and efficient as ever ;)
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Monique P.
Rating: 5 out of 5
following a purchase from 08/08/2022
The site is excellent, clear, precise and fast. As for the teas, they're sublime! And what can I say about the attention, the thank-you note and the excellent samples?
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Yves D.
Rating: 5 out of 5
following a purchase from 04/08/2022
Always extremely efficient, attentive, I absolutely recommend...
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Isabelle P.
Rating: 5 out of 5
following a purchase from 04/08/2022
Shipping is ultra fast and the quality is top-notch.
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Isabelle L.
Rating: 5 out of 5
following a purchase from 02/08/2022
Very good teas and fast delivery. Very good, I recommend
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Geoff S.
Rating: 4 out of 5
following a purchase from 02/08/2022
An error in delivery, but quickly rectified.
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Clémence R.
Rating: 5 out of 5
following a purchase from 30/07/2022
Very fast and efficient delivery
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Coline P.
Rating: 5 out of 5
following a purchase from 07/06/2022
Everything was perfect!
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Daniel D.
Rating: 5 out of 5
following a purchase from 30/07/2022
Always an excellent variety of products.
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Thierry C.
Rating: 4 out of 5
following a purchase from 26/07/2022
Good overall, but it's a shame to receive a 15% discount a few days after ordering 600g of tea.
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Michele S.
Rating: 5 out of 5
following a purchase from 31/07/2022
everything is perfect from order to delivery -
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Anne-Marie R.
Rating: 5 out of 5
following a purchase from 02/08/2022
Perfect: impeccable service, fast, meticulous, efficient. For all lovers of good teas!
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Nathalie Q.
Rating: 5 out of 5
following a purchase from 23/07/2022
No complaints
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Florence A.
Rating: 5 out of 5
following a purchase from 24/07/2022
everything is fine as usual
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Danielle F.
Rating: 5 out of 5
following a purchase from 26/07/2022
I've never had a problem with my orders from Unami, thank you.
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Sandrine Z.
Rating: 5 out of 5
following a purchase from 24/07/2022
Choice, quality, free delivery and tea samples.
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Gustave D.
Rating: 5 out of 5
following a purchase from 24/07/2022
Excellent tea house; quality, online service, choice ....
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Pascal A.
Rating: 4 out of 5
following a purchase from 17/07/2022
Fast order and delivery as always.
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David B.
Rating: 5 out of 5
following a purchase from 21/07/2022
Always on top
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Arefe G.
Rating: 5 out of 5
following a purchase from 21/07/2022
Perfect
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Isabelle L.
Rating: 5 out of 5
following a purchase from 17/07/2022
Very fast delivery
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Frederic D.
Rating: 5 out of 5
following a purchase from 10/07/2022
Excellent site... tea specialist with a huge variety of choices and quality.... Perfect packaging and shipping...a reference!
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Anaïs G.
Rating: 5 out of 5
following a purchase from 08/07/2022
Fast, well-packaged shipment always includes free samples
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Olivier D.
Rating: 5 out of 5
following a purchase from 07/07/2022
Very good site, with a wide choice of quality teas. Shipping is fast and careful. One of my favorite tea houses.
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Brigitte D.
Rating: 5 out of 5
following a purchase from 02/07/2022
Fully satisfied with speed of delivery
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Joël C.
Rating: 5 out of 5
following a purchase from 05/07/2022
Very good service, instant follow-up, super fast, excellent packaging. Order accompanied by free discovery samples. Definitely recommend.
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Jean-Christian R.
Rating: 5 out of 5
following a purchase from 05/07/2022
In line with the company's reputation.
Very well packed and fast delivery. Thanks to the whole team.
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Marlies H.
Rating: 5 out of 5
following a purchase from 05/07/2022
The-verts-la-grande-catherine, tres tres bien E le the vert avec bergamot c'est tres bien
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Hervé N.
Rating: 5 out of 5
following a purchase from 01/07/2022
I receive my favourite teas in impeccable packaging and very quickly. Well done. To be recommended.
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Véronique I.
Rating: 4 out of 5
following a purchase from 23/06/2022
Very good site. I just regret the 1 slightly high shipping costs - which I don't really understand ...
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Jo D.
Rating: 5 out of 5
following a purchase from 01/06/2022
Online service as impeccable as in-store. Thanks also for the samples: the best way to make new discoveries.
For the future: delivery could be faster.
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Francoise C.
Rating: 5 out of 5
following a purchase from 10/06/2022
Fast and efficient, great. I found a great oolong
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Isabelle P.
Rating: 5 out of 5
following a purchase from 26/06/2022
Impeccable delivery and superb product quality. I recommend it.
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Francoise V.
Rating: 5 out of 5
following a purchase from 07/06/2022
TBIEN
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