Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 164 published reviews
5 1 968 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
The site is clear. References are easy to find.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
apart from a registration problem which was quickly resolved, everything went perfectly; very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
I took advantage of this order to try "Bruxelles ma belle", which was very pleasant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Packed carefully and shipped fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Nothing to complain about! Very responsive, fast service and such kindness, a lovely little note and samples slipped into the parcel! And the tea is always so excellent! I recommend !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Super site, everything is well detailed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
5; FAST AND EFFICIENT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Despite the confinement I was satisfied with the delay, it's the 1st time I order otherwise I always go to the store in Lille.
I also appreciated the samples.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Quick order processing and delivery. Excellent product quality and the few words that accompany the order on receipt are a pleasure.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Very well packaged with two samples
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
GENIAL, nothing to complain about, perfect packaging, thoughtful note and free sample. Perfect, thank you Unami.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Super site, you can find all the references
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
Pleasant, intuitive, fluid site navigation, easy to order and pay, no difficulties encountered. Order sent and received very quickly, with superb samples to boot!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
Availability, Easy payment, Large product range
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Very fast, good communication, very good value for money except for one product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2020
Good, friendly and dynamic team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Fast delivery with order-size carton. No messy packaging and a handwritten note. Classy, professional and very pleasant. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
Excellent site for ordering, selection, order tracking... Only drawback: on the page where the list of products is displayed, only the price is indicated, not the quantity, so that when you look at the information sheet for a particular tea, you're sometimes surprised: the advertised price is for 10gr, 20gr, 50gr...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
Perfect; and some tasty samples to boot! Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Very good teas
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2020
R.A.S
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Clear, easy-to-use site, and only very good quality products...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Thanks to Unami for maintaining a quality service despite the circumstances! The teas are always excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2020
perfect order, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Top service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2020
A huge selection of teas and herbal teas, with original, gourmet blends and top quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
An excellent tea house in every respect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Easy contact with the seller. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Thank you for being at our service during this very special time!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
quality teas, the explanations on the teas made it easy for me to choose. Great choice This order was a gift, and the gift wrapping hit the nail on the head.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Impeccable service as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Advice, service, everything is always top notch, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Very satisfied with the kettle and the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Perfect order, very fast, and there were even 2 samples in my parcel!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
The site is well designed, easy to navigate and the products are well presented. Delivery is perfect and customer service is excellent. The Unami team pays a great deal of attention to its customers, and the little tasting bags offered are very much appreciated. I already appreciated the quality of the service in the boutique, and the service when ordering is just perfect. I'm really very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Very professional.
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