Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 2, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
Excellent service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/03/2020
Perfect both for the service and for the products ordered Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Super
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/03/2020
I had a little trouble finding my way around the site, but other than that, no problems.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/03/2020
Easy navigation. No ambiguity
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2020
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/03/2020
Perfect: nothing to say; it's a good thing Unami had already mastered sales by delivery in the current context: a phone call from the store to check that the quantity corresponded to what I wanted before sending; Colissimo tracking; the condition of the parcel on delivery and the delivery took place on the scheduled day.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
Top products as always!
Thank you so much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/03/2020
First online order due to confinement... I renewed the stock of my favorite teas and herbal teas, essential to get through this period. Quality and speed: many thanks!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
Excellent tea store, fast shipping and well packaged products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Very good, good order processing and timely delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
careful packaging with free samples, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/03/2020
Fast and careful shipping.l
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
very well detailed, and I know your store in Lille
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/03/2020
And thanks for the two gift samples!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Very pleasant store, but when you can't get away, ordering is ideal. Fast, quality delivery and a little note to accompany it. Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2020
Excellent quality but very expensive in terms of quantity/price.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
I always went into the store, with very friendly staff. But now that I don't have a minute to myself, the website is an excellent solution. Thank you for your original and incomparable teas!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/03/2020
Perfect service! Fast delivery and always nice to receive 2 samples to taste something else :-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Very professional site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/03/2020
I used to love going there when I lived in Lille, and I haven't found anything better online since I moved to Montpellier! With Mariage Frères, Unami , the best quality tea store I know!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/03/2020
Nothing to say, fast and impeccable delivery...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/03/2020
Very clear and easy to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/03/2020
Choice, very good indications and care in the parcel, happy to order from you :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/03/2020
Great selection and impeccable delivery service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Very good, fast delivery, impeccable service, careful and attentive, I recommend UNAMI.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Perfect and even a little handwritten note. Thank you so much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Everything is perfect and I particularly appreciated the handwritten note. Best regards
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2020
always a delight!!! :-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
Absolutely perfect, as always! Thank you for the samples. I will come back to you, your products are excellent.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Simple and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
Phone call taken care of immediately.super fast delivery.perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Package received 2 days after order, everything perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Shipping costs a little high, but this is made up for by 2 small samples received on delivery ;) Very satisfied with the tea I chose (rose des sables) that I had been looking for a long time!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Order received two days after placing it. So very fast.
The parcel was already smelling of tea before I opened it.
When I opened it, I was surprised to discover two real samples and not just bags. What's more, they were selected according to my tastes and what I had chosen in my order.
The teas are quality and tasty.
I'll definitely be ordering again.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Excellent quality products received perfectly packaged, very quickly with two interesting samples as a bonus, given what I ordered. It's perfect. I'd recommend without hesitation.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2020
I had a problem connecting but I finally phoned.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/02/2020
Thank you for your professionalism... I highly recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
I'm a loyal customer and wouldn't change a thing. They adapt to our tastes and provide free samples.
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