Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
Items received well packaged and in perfect condition. One mug was no longer available, I was contacted by phone to agree on a new choice or to cancel. Excellent customer service
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Response from UNAMITEA
Thank you for your positive feedback on our customer service, we are delighted to have been able to fully satisfy you. We remain at your disposal for any further inquiries. See you soon on UNAMITEA! The UNAMI team
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Marie W.
Rating: 5 out of 5
following a purchase from 21/12/2023
Good products and impeccable service
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Response from UNAMITEA
That's very kind of you Marie. We are delighted that you appreciate our products and services. Your satisfaction is our priority. We hope to see you soon on our UNAMITEA website. Thank you very much! The UNAMI team
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Rosamaria G.
Rating: 5 out of 5
following a purchase from 21/12/2023
Excellent selection of teas and very good advice. Even after the closure in Brussels, I'm still loyal to you online.
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Response from UNAMITEA
Thank you very much for your lovely comment, Rosamaria. We are delighted that you appreciate our products and service. We're delighted to be able to support you online. We wish you all the best for 2024. The UNAMI team
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david B.
Rating: 5 out of 5
following a purchase from 19/12/2023
Very good service, very good pu er tea
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Response from UNAMITEA
Thank you very much for your review, David, we're delighted you enjoyed our service and pu er tea! We wish you all the best for 2024. The UNAMI team
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Koen W.
Rating: 5 out of 5
following a purchase from 18/12/2023
Well received. Professionally handled and the T is as described
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Response from UNAMITEA
Thank you very much for your positive review, Koen. We are glad that you appreciate our service and the quality of the product. We work hard to ensure the satisfaction of our customers.
We wish you all the best for 2024. The UNAMI team
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Mehdi M.
Rating: 5 out of 5
following a purchase from 17/12/2023
Very fast delivery. And super quality products
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Response from UNAMITEA
Thank you very much Mehdi for your positive feedback. We are happy to have satisfied you with our products and our fast delivery.
We wish you a happy new year 2024. The UNAMI team
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francoise A.
Rating: 5 out of 5
following a purchase from 17/12/2023
Envou fast quality products that I know for several years
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Response from UNAMITEA
Thank you very much for your very positive review and your loyalty! We are delighted that you are satisfied with our products and service, and we are committed to continuing to offer you the best quality and service.
We wish you all the best for 2024. The UNAMI team
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JOE C.
Rating: 4 out of 5
following a purchase from 16/12/2023
no comment
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 15/12/2023
Too bad the box was damaged
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Response from UNAMITEA
Thank you Jacqueline for your review! We strive to always deliver products that meet your expectations and we are constantly working to improve our services to satisfy our customers.
We wish you all the best for 2024. The UNAMI team
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ETIENNE C.
Rating: 5 out of 5
following a purchase from 16/12/2023
Customer for 2 years and always satisfied. Please continue to make organic products
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Response from UNAMITEA
Thank you very much for your opinion Etienne and for your loyalty! We're delighted to know that you're satisfied and we'll continue to offer you high-quality organic products.
We wish you all the best for 2024. The UNAMI team
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NICOLE K.
Rating: 5 out of 5
following a purchase from 12/12/2023
Excellent teas
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Response from UNAMITEA
Thank you very much for your comment, Nicole. We're glad you like our teas and hope you'll find more to your liking among our many varieties.
We wish you all the best for 2024. The UNAMI team
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OPHELIE T.
Rating: 5 out of 5
following a purchase from 12/12/2023
Perfect as always! Careful packaging! Little attention in the package! I recommend it!
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Response from UNAMITEA
Thank you very much Ophélie for your positive review and your kind comment! We are happy to see that you appreciate our products and services and we thank you for your support. We hope your next order will be just as satisfying.
We wish you all the best for 2024. The UNAMI team
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Vincent B.
Rating: 5 out of 5
following a purchase from 11/12/2023
Very happy with my order as always :)
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Response from UNAMITEA
Thank you, Vincent, for your unfailing support! We are delighted to read that you are still satisfied with your purchases from UNAMITEA. We thank you for your confidence and hope to continue to offer you the best products with every order!
We wish you all the best for 2024. The UNAMI team
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Severine B.
Rating: 5 out of 5
following a purchase from 11/12/2023
Top
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Response from UNAMITEA
Thank you for your positive review, Severine! We're delighted you enjoyed our UNAMITEA service!
We wish you an excellent year 2024. The UNAMI team
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Chantal D.
Rating: 5 out of 5
following a purchase from 11/12/2023
Reliable and fast
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Response from UNAMITEA
Thank you so much for your review! We are delighted that your experience has such a high rating and that you found it reliable and fast. Have a nice day!
We wish you all the best for 2024. The UNAMI team
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cecile B.
Rating: 5 out of 5
following a purchase from 10/12/2023
speed and quality
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Response from UNAMITEA
Thank you very much for your feedback! We are delighted that you appreciate our speed and quality. We hope you will continue to enjoy our products and services!
We wish you an excellent year 2024. The UNAMI team
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Florence L.
Rating: 5 out of 5
following a purchase from 05/12/2023
I appreciated the two free samples in my parcel
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Response from UNAMITEA
Thank you so much, Florence! We're delighted you enjoyed our samples, and we're glad to hear you'll be back soon to order more!
We wish you all the best for 2024. The UNAMI team
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philippe L.
Rating: 5 out of 5
following a purchase from 07/12/2023
Excellent product quality and interesting reviews. Very complete site, but information sometimes hard to find.
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Response from UNAMITEA
Thank you very much for your appreciation and your comment, Philippe! We're glad you enjoyed our products and found the comments interesting. We are constantly working to improve our site to make it as simple and convenient as possible, and we take your suggestions into account to achieve this.
We wish you all the best for 2024. The UNAMI team
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martine L.
Rating: 5 out of 5
following a purchase from 05/12/2023
I love
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Response from UNAMITEA
Thank you very much, Martine! We're delighted you like our UNAMITEA website. The UNAMI team
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DANIELLE F.
Rating: 5 out of 5
following a purchase from 04/12/2023
I'm always satisfied with my orders, which come with little gifts that allow me to discover other products. Thank you very much.
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Response from UNAMITEA
Thank you very much for your loyalty and positive feedback, Danielle. We're delighted that you like our products and gifts, and we hope to see you back on UNAMITEA very soon.
The UNAMI team
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BELLOMO J.
Rating: 5 out of 5
following a purchase from 02/12/2023
Fast delivery thanks
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Response from UNAMITEA
Thank you very much for your satisfaction and your positive comments! We are happy to have satisfied you and hope to see you again soon.
The UNAMI team
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Anne-Marie P.
Rating: 5 out of 5
following a purchase from 03/12/2023
Easy order, very fast delivery, thank you
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Response from UNAMITEA
Thank you Anne-Marie! We are delighted that your purchase and delivery went smoothly. We thank you for your trust and your positive feedback.
The UNAMI team
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Gaetano L.
Rating: 5 out of 5
following a purchase from 02/12/2023
Always very well served
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Response from UNAMITEA
Thank you for this great review, Gaetano. We are glad you enjoyed our service.
The UNAMI team
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Alex R.
Rating: 5 out of 5
following a purchase from 02/12/2023
top services and quality teas
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Response from UNAMITEA
Thank you very much, Alex, for your positive review of UNAMITEA! We are delighted that you appreciate our quality teas and services.
The UNAMI team
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Vincent V.
Rating: 5 out of 5
following a purchase from 01/12/2023
Yes, order placed very well, quick preparation, quick desire and protect.
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Response from UNAMITEA
Thank you very much for your positive review, Vincent. We are delighted that your order was taken care of and shipped quickly. We strive to ensure a positive customer experience and we're glad it went well for you.
The UNAMI team
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Anne-Laure G.
Rating: 5 out of 5
following a purchase from 02/12/2023
Bags of tea very well packaged and I appreciated the little message thanking you for the order. Too bad Unami no longer exists in Brussels.
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Response from UNAMITEA
Thank you very much for your review, Anne-Laure! We're glad you enjoyed your order.
The UNAMI team
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Severine J.
Rating: 5 out of 5
following a purchase from 29/11/2023
The tray is pretty and original, and it was handy to be able to collect it directly from the store. I took the opportunity to have some tea, which we enjoyed.
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Response from UNAMITEA
Thank you very much for your positive review, Séverine! We're delighted you enjoyed the tray and had the opportunity to collect directly from the store. We hope the tea contributed to your enjoyment of it.
The UNAMI team
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Laurence D.
Rating: 5 out of 5
following a purchase from 28/11/2023
Perfect and fast...
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Response from UNAMITEA
Thank you Laurence for your review! We are delighted that you enjoyed using our site and we are happy to have been able to help you quickly.
The UNAMI team
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Christophe R.
Rating: 5 out of 5
following a purchase from 28/11/2023
Always delighted by Unami Tea products. And the shipping is super fast!
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Response from UNAMITEA
Thank you very much Christophe for your very positive review! We are delighted that you appreciate our products and services. We are constantly striving to improve our offer. Thank you once again for your kind words.
The UNAMI team
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Pamela G.
Rating: 5 out of 5
following a purchase from 28/11/2023
Super, always satisfied
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Response from UNAMITEA
Thank you so much, Pamela! We're delighted that our site has provided you with a positive experience.
The UNAMI team
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MATHIEU M.
Rating: 5 out of 5
following a purchase from 28/11/2023
Perfect, as usual. Super fast delivery. Very good quality items.
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Response from UNAMITEA
Thank you Mathieu, we are delighted that our service and quality have satisfied you. We hope to count you among our long-standing customers!
The UNAMI team
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Valerie G.
Rating: 5 out of 5
following a purchase from 25/11/2023
Order of 2 packs of herbal teas of 500g each delivered quickly for Christmas gift.
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Response from UNAMITEA
Thank you very much for your review, Valérie. We are delighted that you enjoyed our products. We hope to see you again soon.
The UNAMI team
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Marine Q.
Rating: 5 out of 5
following a purchase from 25/11/2023
No problems at all. Fast delivery and receipt as requested.
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Response from UNAMITEA
Thank you very much, Marine! We are delighted that your purchase and delivery were to your satisfaction. We're glad you enjoyed your UNAMITEA experience and hope you'll trust us again for future orders.
The UNAMI team
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SOPHIE D.
Rating: 5 out of 5
following a purchase from 26/11/2023
Perfect Qlq samples in addition would be really top
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Response from UNAMITEA
Thank you very much for your comment, Sophie! We are delighted that you are satisfied with our UNAMITEA website.
The UNAMI team
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Toon V.
Rating: 5 out of 5
following a purchase from 25/11/2023
Flawless personalized service always.
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carine M.
Rating: 5 out of 5
following a purchase from 22/11/2023
Excellent tea and delivered as promised
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Response from UNAMITEA
Thank you Carine! We are delighted that you enjoyed our tea and that we were able to fulfill your order. We're glad you enjoyed our product and service.
The UNAMI team
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Cecile D.
Rating: 4 out of 5
following a purchase from 16/11/2023
Well packaged and "fresh", just a little slow to arrive in Belgium.
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Response from UNAMITEA
Thank you Cécile for your feedback. We are sorry that the delivery took so long. We will do our best to improve delivery times by shipping as quickly as possible, but we do not control carrier lead times. The UNAMI team
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 20/11/2023
Always faithful to Grand Imperial Yunnan, my favourite tea, and always satisfied with Unamitea.
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Response from UNAMITEA
Thank you Jacqueline for your review and your loyalty. We are very happy that you like Imperial Grand Yunnan and that you are satisfied with our products and services.
The UNAMI team
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Max D.
Rating: 5 out of 5
following a purchase from 20/11/2023
Incredible tea from UNAMI!!! With impeccable customer service 👌
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Response from UNAMITEA
Thank you Max for your feedback and support. We are delighted that you are satisfied with our products and customer service. It's a pleasure to serve you!
The UNAMI team
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Laetitia S.
Rating: 5 out of 5
following a purchase from 20/11/2023
Fast service, well packed with a few samples to discover in addition to the order. Very serious company
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Response from UNAMITEA
Thank you for your comment Laetitia, we are delighted that someone as demanding as you appreciates our services and products!
The UNAMI team
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