Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 3, 4 and 5 stars

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F
Farah B.
Rating: 5 out of 5
following a purchase from 12/03/2022
Fast and efficient
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Pascal V.
Rating: 5 out of 5
following a purchase from 18/03/2022
well
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david B.
Rating: 5 out of 5
following a purchase from 13/03/2022
Top service top quality
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Marie C.
Rating: 4 out of 5
following a purchase from 11/03/2022
Delivery charges to foreign destinations were not very clear, but otherwise very fast shipping and good service
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Nathalie Q.
Rating: 5 out of 5
following a purchase from 13/03/2022
Everything is impeccable. Keep up the good work.
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Hélène L.
Rating: 5 out of 5
following a purchase from 15/03/2022
I often order on the internet, living too far away, and the shipping is always incredibly fast. The service is perfect :) In case of a problem, which has only happened to me once because of an internet problem, the store team is also very available on the phone and very helpful. And of course, for me, it's the best tea store in the region.
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Christelle F.
Rating: 5 out of 5
following a purchase from 13/03/2022
Impeccable! Very quick, I couldn't have asked for more. Well packaged and delicious teas as usual ^__^ Thank you Unami
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Séverine B.
Rating: 5 out of 5
following a purchase from 10/03/2022
Quality teas from a wide range. Excellent customer service. 100% happiness
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Régine Z.
Rating: 5 out of 5
following a purchase from 10/03/2022
as efficient and good as ever!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
Excellent readability and efficiency
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Very high quality teas. Convenient online ordering
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
Very fast and careful delivery, quality teas
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
As usual, fast delivery, perfect package. Exceptional products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/03/2022
well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
I'm very satisfied with their teas, the speed of delivery, it's impeccable.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
As usual, very well packaged with fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Fast delivery. As ordered.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Very efficient and good products ..thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
It's perfect!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
The selection of teas on the site is not optimal, and it takes a little experience to define the selection criteria.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Fast service, neat packaging as usual. Thank you very much
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
A wide variety of Japanese teas to my taste.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
Glad to be able to have my favourite infusion delivered to me without having to travel to Lille. Order dispatched very quickly, and so far with a nice little note inside. 5 stars deserved
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
fast, efficient service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Thanks a lot!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
I'm very satisfied with the clarity of the site, the speed of delivery, the care taken with packing, and the thoughtfulness of the tea samples and thank-you card. Perfect, I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Very nice site with plenty of choice. Very quick return email to confirm order. Delivery respected with impeccable follow-up. I recommend your "house" to all my friends.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Impeccable products and service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
speed and efficiency:; very good service; attentive staff; beautiful presentation of products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Perfect procedure
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
A huge selection! Great flavors! Everything is perfect, even the little touches in each package I order! Unami Tea is our home. We love them. Small B-mol. Orders are no longer accessible via cell phone, so you need to have your pc with you for each order. But that doesn't detract from the quality of the products received.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
well organized site, with precise descriptions of the composition of the teas; fast delivery and teas that are always delicious!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Fast order picking
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
Very fast delivery and high quality products. Bravo
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
I had a lot of trouble choosing the delivery method.
at first, home delivery was impossible.
same for delivery to a relay point, some places appeared and disappeared at the time of validation.
then it cleared up. have a nice day!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
speed and efficiency!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Very satisfied
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/02/2022
Payment problem / basket disappeared / order restarted 3 times / 1 hour of trouble I had already given up in December.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Impeccable service, and very good quality teas, as always!
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