Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
everything went very smoothly. i knew exactly what i wanted so it was easier. nothing to say :-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Very fast delivery. Very pleasant products. 2 very nice little touches: the 2 samples (which allow you to discover other flavours) and the little note in the parcel. Well done! Keep up the good work!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Good delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Perfect! Very fast!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Excellent teas (and herbal teas) and fast service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
Perfect. Fast delivery and impeccable service. Congratulations!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Package received the day after ordering. Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2020
great because I receive my order very quickly at the unami store near me.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/07/2020
Fast delivery. Site navigation to be improved.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2020
Always exelent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2020
Everything is perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2020
Super fast delivery, quality products at the right price, a few samples and a little note, top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/07/2020
No worries about finding what we're looking for, or even what we're not looking for.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2020
Very good, unfortunately often unavailable teas, perhaps we could introduce a "show unavailable teas" filter. Otherwise, when you go to look for more info on a particular the, you come back to the beginning of the list, which is a bit of a drawback.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2020
just perfect! Product quality and delivery time impeccable, thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/07/2020
Easy ordering on the website and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/07/2020
efficiency and speed - RAS
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Perfect delivery, impeccable parcel and very well packaged products. High quality teas. The tea box is beautiful. The samples are excellent. I would definitely order again.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
I was once on site in Uccle and the welcome was great and the advice was top-notch !!!!
Having fallen in love with them, I decided to order some online for myself and my friend! The teas are very well described, and I received my coli in 2-3 days. The packaging was perfect, a hand-written note was provided and as a gift 2 small teas that followed the tastes of my order! I've recommended them to all my friends! What's more, the prices are unbelievable for the quality and taste.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/07/2020
I am absolutely delighted with my order from Unami, dried chrysanthemum flowers. An herbal tea that I discovered in China and had great difficulty finding in France! Perfect product. Super-fast shipping despite this covid-19 period.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
fast, flawless shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
Plenty of choice, pleasant site to visit
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2020
Excellent quality and very friendly welcome.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
Perfect! Ordered on Monday, arrived on Tuesday. Always a little note and some free samples in the parcel. Just great! Thank you so much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2020
Perfect as usual!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
Very easy to find what you're looking for
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
clear and easy.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/06/2020
Super fast delivery. I felt like I was opening a treasure chest when I discovered my teas and samples. The teas are well classified on the site, but there's no description of the flavor of the teas, because when you buy online you can't smell them and therefore can't predict the taste.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2020
The site is very well designed. However, the iced tea category no longer exists, so it's hard to find a tea that can be drunk cold.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2020
Order placed Thursday after 10:30 p.m. and received Monday morning. Impeccable service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
As always, very good teas, rare and charming.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/06/2020
I made an initial order of 7 items, from mid-range to very high-end, and I must say I was satisfied. UNAMI offers a wide range of very specific choices, but only for enlightened connoisseurs. The teas are of the highest quality, and of the 7, only one really disappointed me. The prices are obviously in line with them, which is in my opinion the only weak point. It's not a big brand with a high volume of sales, so the prices are affected. In terms of quality, they're on the same level as Mariage frère, but they're more specific and more restrictive in their choice. They are better in terms of quality than Le Palais des Thés, but also more expensive. Delivery went smoothly and they gave me three free samples of very fine quality. I had to wait 6 days because one of the products was out of stock. In conclusion, I'd recommend this shop for the enlightened connoisseur, as beginners risk getting lost and not fully enjoying these often exceptional but expensive teas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Great service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/06/2020
Very reliable and fast site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2020
very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
perfect, delivery in record time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2020
Fast, kind words, great samples!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2020
I am a loyal customer, never disappointed. Fast and careful delivery. Very good products.
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