Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/03/2020
Hello, Your site is very well designed, the explanations concerning the different products are very informative, nevertheless the exact compositions are missing on most of your products.
Thank you for sending this order under such circumstances and I wish you all the best!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/03/2020
Delivery delayed due to route error
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/03/2020
I think it could be improved. Introducing customers to different tastes
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/03/2020
I had to enter the names of the teas because scrolling through the images was too tedious.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/03/2020
I had a little trouble finding my way around the site, but other than that, no problems.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2020
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2020
Excellent quality but very expensive in terms of quantity/price.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2020
always a delight!!! :-)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/02/2020
I had a problem connecting but I finally phoned.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2020
Great product, as described. Speed of execution. Interesting choice.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
The site is very clear, right from the home page, which also invites you to browse the site's various topics. The store offers an interesting range of teas at a variety of prices, which is a good way to get to grips with new types of tea. The description of the teas is rather complete, with the context of cultivation/picking/processing and taste characteristics clearly described.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2019
Very nice, too bad I couldn't find a place to mention that I have a loyalty card to add my points. Happy holidays!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2019
I didn't ask for mate palajito soft but classic, otherwise correct order time and price.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2019
Not very easy to enter an address
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
The site explains the tea well. On delivery there was an error in the dosage of one of the teas.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2019
Smooth navigation. Well-described products. Fast ordering. Samples in my parcel! R-A-V-I-E !!!!
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