Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Very fast and always quality teas. Two samples slipped in the parcel which give notice to make a new order quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
A team that cares!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
The site is clear and pleasant to navigate.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Order received very quickly!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Perfect delivery with a small kdo. To be recommended
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Very good service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Very fast delivery after purchase, I recommend.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/12/2020
There were no samples
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Response from UNAMITEA
Dear Mrs. Pêcheur, We're sorry for this oversight, and you can count on us to slip them into your next order. The Unami team in Brussels
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Great quality tea, everything is delicious and sent quickly and carefully. Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Beautiful store, lots of choice!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Everything impeccable and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
FAST, CAREFUL DELIVERY
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
This is the third time I've ordered from the site, and I'm still as satisfied as ever. There's a wide choice of teas and plant blends to suit all tastes. Orders are processed and dispatched very quickly, and the small handwritten card enclosed with the shipment is much appreciated.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
The site is well designed and easy to navigate.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
XXXXX
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast delivery, reliable packaging and quality teas
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Speed, product availability,... Perfect service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Very easy to use.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
I found what I needed, the first thing I wanted was an advent calendar... . And as for all the teas you've tasted... you can really feel and taste that this is quality tea! I'll be buying more! (It was an order I placed after first discovering it in store) ️
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Very satisfied as always. Very high product quality and fast processing and shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Excellent service. Fast delivery. Bravo !
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
So cool and with gifts!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Very interesting and easy to navigate site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Speed and above all quality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Very fast delivery, neat parcel and a little surprise to let you discover other teas in the form of a sample. One thing I particularly appreciated: a little note from the Unami team to thank you for your purchase, the icing on the cake!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
A wide choice of teas and other products' orders processed, dispatched and received in record time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
impeccable, personalized shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
one big downside, I don't know how to continue increasing the points on my Brussels loyalty card but perhaps you could take this into account please? thank you in advance.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
I placed a click n' collect order which went very well both on the site and when I went to collect my purchase in the store.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Very well done site, the explanation for each tea product is well detailed, very fast delivery and very well looked after. I can only recommend it to lovers of fine teas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Best tea house in Lille.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Everything is just perfect: the quality of the products, the (fast) delivery, the samples and the nice little handwritten note that goes with everything.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
excellent, fast and reliable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Fast and professional delivery. Very nice and neat packaging. It feels like opening a gift. Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Super fast delivery. Super tracking by email of the progress of the delivery of the package ... for products at the top Thank you Unami!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
A very nice idea that made me very happy.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Always great tea to discover and impeccable service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Order received promptly with a handwritten note, very good!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Extremely fast delivery and excellent products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
well-constructed, easy-to-use site
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