Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
Thank you very much for your positive review of our site! We are delighted that the delivery was quick for you. We do our best to satisfy our customers. Thank you again for your trust and have a nice day. The UNAMI team
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Gilles V.
Rating: 5 out of 5
following a purchase from 23/09/2024
On-time delivery. Contents in accordance with my order.
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Response from UNAMITEA
Thank you for your review, Gilles. We are delighted that you appreciated our punctuality and that the contents of your order were to your liking. We hope to continue to meet your expectations in the future. Thank you again for your trust and support. See you soon on UNAMITEA!
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Thierry B.
Rating: 5 out of 5
following a purchase from 16/09/2024
worry-free delivery, wonderful teas.
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Response from UNAMITEA
Thank you Thierry for your positive review! We are delighted that you like your teas and that the delivery went well. We hope to see you soon on our site. Enjoy your tea! The UNAMI team
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Stephanie P.
Rating: 5 out of 5
following a purchase from 17/09/2024
Fast and always the little extra with the discovery bags Thank you.
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Response from UNAMITEA
Thank you very much for your positive feedback! We're delighted you're enjoying our Discovery Pack concept. We'll continue to surprise you with new flavors and fast deliveries. See you soon on UNAMITEA! The UNAMI team
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martine L.
Rating: 5 out of 5
following a purchase from 15/09/2024
Satisfied
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. It gives us great pleasure to know that you are satisfied with our products and services. We will continue to do our utmost to meet your expectations and provide you with a quality customer experience. Thank you again for your confidence. The UNAMI team
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Yohann L.
Rating: 5 out of 5
following a purchase from 09/09/2024
Large selection of teas. Always 2 free samples to make new discoveries. Easy to reach by phone. Fast shipping.
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted that you enjoyed our wide selection of teas and our free sample offers. We are also pleased to have been able to offer you a fast and efficient service. We hope to see you soon among our satisfied customers.
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Dominique M.
Rating: 5 out of 5
following a purchase from 09/09/2024
It's always a great pleasure to taste the wonderful teas from Unami. An exceptional choice of high quality teas.
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Response from UNAMITEA
Thank you very much for your positive review of our UNAMITEA website! We are delighted that you like our teas and appreciate the quality of our selection. We hope to see you soon among our satisfied customers.
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Florence L.
Rating: 5 out of 5
following a purchase from 06/09/2024
Perfect as usual
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Response from UNAMITEA
Thank you very much for your loyalty and trust, we are delighted to know that you are still satisfied with our services. We will continue to do our utmost to offer you a pleasant experience on our site.
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VINCENT F.
Rating: 5 out of 5
following a purchase from 06/09/2024
Easy ordering and delivery Russian taste is the best on the market
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted that you enjoyed your shopping experience and that you are satisfied with the Russian 7 citrus taste you ordered. We hope to see you soon among our satisfied customers. We wish you all the best!
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Jean-François V.
Rating: 5 out of 5
following a purchase from 16/08/2024
I placed an order with Unamitea: a book and an Oolong. The order arrived faster than I expected and in perfect condition. I was even contacted by Unamitea for follow-up. The tea, which I knew from another supplier, turned out to be excellent! Well up to my expectations. The order also came with samples, which turned out to be pleasant surprises. In short, I'm very satisfied!
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Response from UNAMITEA
Thank you very much for your positive feedback on our site, Jean-François. We are delighted to have been able to meet your expectations in terms of speed of delivery and product quality. We're also pleased that you enjoyed the samples we gave you. Your satisfaction is our priority. We look forward to seeing you again at UNAMITEA!
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Catherine C.
Rating: 5 out of 5
following a purchase from 04/09/2024
Impeccable delivery in Italy. Consistently high quality teas. Thank you very much!
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Response from UNAMITEA
Thank you very much for your positive feedback, Catherine! We're delighted that you enjoyed our teas and that delivery to Italy went smoothly. We hope to see you soon on UNAMITEA to discover our new products!
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Claire M.
Rating: 5 out of 5
following a purchase from 03/09/2024
I always order from them. The shipping is very fast and careful and the teas are delicious! The website could be more ergonomic and then everything would be perfect!
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Response from UNAMITEA
Thank you very much for your loyalty! We are delighted to count you among our regular customers. We have taken note of your comment concerning the ergonomics of our site and will work to improve it. We look forward to satisfying your next order.
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Annick B.
Rating: 5 out of 5
following a purchase from 03/09/2024
Fast delivery, interesting samples, quality teas
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Response from UNAMITEA
Thank you very much for your positive review, Annick! We're delighted you enjoyed our service and quality products. We look forward to seeing you again at UNAMITEA.
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Laure K.
Rating: 5 out of 5
following a purchase from 30/08/2024
very well
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Response from UNAMITEA
Thank you very much for your positive review of our UNAMITEA website! We are delighted that your experience was very satisfactory. Please do not hesitate to contact us should you require any assistance or information. It has been a pleasure to serve you. Thank you again for your trust and support!
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Alexis L.
Rating: 5 out of 5
following a purchase from 30/08/2024
Unami remains my reference for tea. I'm still disappointed, however, that they no longer have a store in Brussels.
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Response from UNAMITEA
Thank you for your review, Alexis. We are happy to be your reference for tea. We're sorry about the closure of our store in Brussels, but we hope to continue satisfying you with our online store. Thank you again for your loyalty.
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Martine R.
Rating: 5 out of 5
following a purchase from 30/08/2024
It's always a pleasure to taste your teas.
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Response from UNAMITEA
Thank you Martine for your loyalty and your positive appreciation of our teas. We're delighted to know that you appreciate our products. See you soon for new tastings!
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Géraldine R.
Rating: 5 out of 5
following a purchase from 25/08/2024
Excellent products and fast delivery.
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Response from UNAMITEA
Thank you very much for your positive feedback on our products and our fast delivery service. We are delighted that your experience with UNAMITEA was satisfactory. Please do not hesitate to come back to us if you need anything. We look forward to serving you again. Best regards.
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Sandrine D.
Rating: 5 out of 5
following a purchase from 24/08/2024
Cde well received, impeccable packaging, 2 small gifts thank you ...
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Response from UNAMITEA
Thank you for your positive feedback on our UNAMITEA website. We are pleased that your order went well and that you were satisfied with the packaging. We hope you also enjoyed the two little gifts. We remain at your disposal for any future orders and thank you again for your confidence. See you soon at UNAMITEA!
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Valérie E.
Rating: 5 out of 5
following a purchase from 29/08/2024
Fast shipping, great product.
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Response from UNAMITEA
Thank you very much for your feedback Valérie! We are delighted to have been able to satisfy you with our fast service and the quality of our products. We hope to see you soon on our UNAMITEA site. Thank you again for your trust and your 5-star rating!
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Celima B.
Rating: 5 out of 5
following a purchase from 26/08/2024
Perfect
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Response from UNAMITEA
Thank you for your positive feedback, we are delighted that your experience on our UNAMITEA website was perfect. Do not hesitate to come back to us for any other order or request for information. We remain at your disposal.
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alain D.
Rating: 5 out of 5
following a purchase from 22/08/2024
Very good . Fast delivery, carefully packaged. A wide choice of teas.
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Response from UNAMITEA
Thank you for your positive feedback on our UNAMITEA website. We are delighted that you have appreciated our wide choice of teas and our fast and accurate delivery service. Your satisfaction is our priority and we thank you for your trust. We hope to see you soon on our site!
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Françoise M.
Rating: 5 out of 5
following a purchase from 25/08/2024
Perfect delivery of my tea bags! Gift-wrapped packages and two samples for me!
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Response from UNAMITEA
Thank you very much for your positive feedback. It gives us great pleasure to know that you liked our products and our service. Please do not hesitate to let us know about future orders, we would be delighted to satisfy you again. Thank you for choosing UNAMITEA!"
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Pierre P.
Rating: 5 out of 5
following a purchase from 15/08/2024
Problem with chronopost but superbly handled by the responsiveness of the Unamitea delivery service.
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Response from UNAMITEA
Hello Pierre, thank you for your positive feedback on our UNAMITEA website. We're sorry about the problem with Chronopost, but we're delighted that we were able to resolve it in a reactive manner. We will continue to do our best to provide you with quality service. Thank you for your trust and your 5/5 rating! The UNAMI team
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francoise A.
Rating: 5 out of 5
following a purchase from 18/08/2024
Delivery on time. The products are as good as ever, even if I haven't tasted everything yet.
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted that you were satisfied with the delivery and the products. Don't hesitate to discover our other flavors, you won't be disappointed!
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Sonia M.
Rating: 5 out of 5
following a purchase from 22/08/2024
Always fast, efficient and delicious!
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Response from UNAMITEA
Thank you very much for your positive feedback, Sonia! We're delighted you like our service and will continue to do our best to satisfy you. See you soon on UNAMITEA!
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Daniel B.
Rating: 5 out of 5
following a purchase from 13/08/2024
Delivery always fast and well done
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Response from UNAMITEA
Thank you very much for your positive feedback, Daniel. We are delighted that you are satisfied with our delivery times and the service we provide. Your feedback is very important to us and we will continue to do our best to provide you with a pleasant shopping experience on our UNAMITEA site. We hope to see you soon!
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Guillaume B.
Rating: 5 out of 5
following a purchase from 20/08/2024
Impeccable.
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Response from UNAMITEA
Thank you for your positive review of our UNAMITEA website. We are delighted that you are satisfied with our services. Please share your experience with your friends and family!
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carles V.
Rating: 5 out of 5
following a purchase from 22/07/2024
A very well-balanced, quality tea. It's my favorite.
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Response from UNAMITEA
Thank you very much for your positive review of UNAMITEA! We're delighted you like our tea so much. We hope to see you soon!
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DANIELLE F.
Rating: 5 out of 5
following a purchase from 10/08/2024
I've never had a problem with my deliveries.
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Response from UNAMITEA
Hello Danielle, thank you for your positive feedback on our site. We are delighted to know that you have never experienced any problems with your deliveries. It is a pleasure to satisfy you and we will continue to do our utmost to ensure the quality of our services. Thank you for your confidence and see you soon on UNAMITEA!
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 07/08/2024
perfect as usual; fast, efficient delivery of my favourite tea, the great Imperial Yunnan, which gives me a good start to the day.
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Response from UNAMITEA
Thank you so much for your positive feedback, Jacqueline! We're delighted that you're still enjoying our great Imperial Yunnan to start your day. We also thank you for your loyalty and trust. See you soon on UNAMITEA!
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MATHIEU M.
Rating: 5 out of 5
following a purchase from 06/08/2024
Perfect, as usual. Thanks for the quality samples :)
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Response from UNAMITEA
Thank you for your complimentary review, Mr MATHIEU. We are delighted to know that you are still satisfied with our products. It encourages us to continue offering you quality samples. Thank you very much for your loyalty!
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Catherine B.
Rating: 5 out of 5
following a purchase from 06/08/2024
Excellent teas
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Response from UNAMITEA
Thank you very much for your review Catherine! We're delighted you liked our tea. Please come back to UNAMITEA for more delicious teas. We hope to see you soon!
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isabelle M.
Rating: 5 out of 5
following a purchase from 04/08/2024
Great, thank you very much!
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Response from UNAMITEA
Thank you, we're glad you're enjoying our site. Please don't hesitate to contact us if you need any further help or advice.
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Lucie T.
Rating: 5 out of 5
following a purchase from 03/08/2024
Perfect
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Response from UNAMITEA
I am delighted to hear that you enjoyed your experience on our UNAMITEA website. Thank you very much for your positive feedback. We hope to see you soon among our satisfied customers. Have a nice day, Lucie.
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Yves D.
Rating: 5 out of 5
following a purchase from 30/05/2024
Always on top!!!
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website. We are delighted that our products and services meet your expectations. We will continue to do our best to satisfy you. Thank you for your trust and loyalty. See you soon on UNAMITEA!
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Laurence C.
Rating: 5 out of 5
following a purchase from 02/08/2024
As usual, and at the store: I'm delighted.
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Response from UNAMITEA
Thank you Laurence, your satisfaction is our priority! We're glad you enjoyed your experience both on our website and in store. See you soon at UNAMITEA!
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Nathalie C.
Rating: 5 out of 5
following a purchase from 02/08/2024
Very good
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Response from UNAMITEA
Thank you very much for your positive feedback, Nathalie. We're delighted that you like our UNAMITEA site. Please don't hesitate to contact us if you need anything.
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Marina M.
Rating: 5 out of 5
following a purchase from 01/08/2024
As always, delivery is fast and the packaging meticulous. The teas are excellent. A sure bet!
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Response from UNAMITEA
Thank you for your positive review of our UNAMITEA website, Marina! We are delighted to hear that you are satisfied with the speed of delivery, the careful packaging and the quality of our teas. We always strive to offer our customers a pleasant shopping experience. See you soon on our site!
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François R.
Rating: 5 out of 5
following a purchase from 29/07/2024
Very good
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Response from UNAMITEA
Thank you very much for your positive feedback on our UNAMITEA website, we're delighted you enjoyed it. Please do not hesitate to contact us again if you require any further information. Thanks again and have a nice day!
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Marie France L.
Rating: 5 out of 5
following a purchase from 28/07/2024
Excellent tea the delivery in belgium can be chaotic but the follow-up of unami is perfect I thus received my parcel and I always adore their tea small samples received and welcome because one of the teas pleases me much
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