Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
5 1 956 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.

Reviews 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Fast delivery; parcel full of nice little touches; quality products, as always!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Very functional site, quality products, free samples offered, what more could you ask for? A big thank you for these moments of tasting your teas!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Very good choice of teas
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2020
Thank you for this quick order and again for the little note that accompanied it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Excellent tea house!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
quality product , samples added to the package with a nice thank you card , fast delivery . i recommend .
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Order prepared very quickly and excellent tea
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Shipment a little long, but considering we were in Corona-virus season, all in all very correct. Reasonable shipping costs, small free samples, in short, I recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Fast, very good service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
I know the products I want
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Clear site, easy choice and order ready. No stress, just happiness.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
C'est Top
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
super fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Well-designed site, large selection, very fast delivery and careful packaging, effective relaxing herbal teas, what more could you ask for?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
friendly and very fast service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
clear and understandable, and very easy to find everything.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Very fast delivery. Very good teas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Very good service and good communication in the event of late delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
Fast and efficient!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
Unattractive navigation.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
I usually buy from the store in Lille, but being confined and having finished my tea bags, I ordered from the website. A bit complicated to find the Pu-erh I usually buy via the website search. But once I'd found it, the order went through smoothly and I received my parcel quickly. Bonus: 2 infusion samples and a nice handwritten message. All in all, a good first ordering experience. I'll recommend it in the same way if the postage remains reasonable (20€ to 25€ suits me, beyond that I'd hesitate).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
All delicious teas, fast delivery. Thank you so much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
The site is well designed and clear for those who know the products, the service is responsive, and collection from the store is very quick. In short, this online service saved us from a shortage of real tea during our confinement.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Well-documented site, very good order tracking, fast turnaround, kindness and individual advice, product quality...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Unbeatable service and product offering
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Everything is very clear, good products and excellent service!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Given the importance of the choice, it would be interesting to have a help in qq questions to guide the customers towards what corresponds to them most.
I usually go to the store to buy tea. I never get any little gifts....but when I ordered on your site, I got 2 samples. That's really nice! stores should take a leaf out of your book....or I'll only buy from your site :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
extraordinary choice , very fair price the choice being large , it is a little difficult to limit ,,,,,,,,,,,,,but why limit yourself for such a comforting drink
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
To preserve teas better, the bags containing them should be less porous.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
High-quality service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
The teas I ordered were exactly what I wanted. I was able to take delivery at my convenience. Very good service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2020
Impeccable, and very nice samples.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Nice range and easy to use.
High-quality teas and excellent service.
Even in the event of a delivery error - which can happen - Unami's owner takes responsibility for rectification.
Highly recommended!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Always impeccable service, sample finds and a quick note.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
In confinement mode, 2 online orders for lack of time to go to the store: very good!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Perfect
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