Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
Thank you Danielle, we're glad you're enjoying our UNAMITEA website! The UNAMI team
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bruno M.
Rating: 5 out of 5
following a purchase from 23/10/2023
perfect
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Response from UNAMITEA
Thank you Bruno, we're glad you like our site.
The UNAMI team
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Isabelle T.
Rating: 5 out of 5
following a purchase from 26/10/2023
The teas are excellent, the delivery very fast and the samples help us discover other flavors. I recommend
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Response from UNAMITEA
Thank you very much for your positive feedback! We are delighted that you enjoyed our teas and our service. We hope you enjoy even more flavors with your next orders! The UNAMI team
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 20/10/2023
Perfect
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Response from UNAMITEA
Thank you very much, Jean-Pierre, for your kind review! We're delighted to count you among our loyal customers.
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Catherine D.
Rating: 5 out of 5
following a purchase from 18/10/2023
Always satisfied with both the teas and the quality of service.
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Response from UNAMITEA
Thank you very much for your very positive review, Catherine. We're glad you were satisfied with our products and service.
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Nicolas M.
Rating: 5 out of 5
following a purchase from 18/10/2023
High-quality teas, fast shipping and no over-packaging.
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Response from UNAMITEA
Thank you for your positive review, Nicolas. We're delighted that you liked the quality of our teas and the fact that they're sent quickly and without over-packaging. We strive to keep our footprint to a minimum. And it's always a pleasure to satisfy you.
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Lucie L.
Rating: 5 out of 5
following a purchase from 18/10/2023
Perfect thanks
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Response from UNAMITEA
Thank you very much for your positive review, Lucie! We're delighted you found our work.
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Jean-Christophe L.
Rating: 5 out of 5
following a purchase from 18/10/2023
Fast delivery. Great care taken to ensure customer satisfaction. I recommend this site.
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Response from UNAMITEA
We are delighted that you are satisfied with your order and your customer experience at UNAMITEA. Thank you for your recommendation.
A
alain D.
Rating: 5 out of 5
following a purchase from 17/10/2023
Very good. Ordered, among other things, Qi men Hao ya and received, what I consider to be (Not so obvious).
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Response from UNAMITEA
Thank you very much Alain, for your positive review and for your confidence in our service! We're delighted that you were satisfied with the quality of the Qi Men Hao Ya you ordered.
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CAROLE D.
Rating: 5 out of 5
following a purchase from 14/10/2023
perfect!
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Response from UNAMITEA
Thank you very much Carole for your positive review! We are happy to have satisfied you.
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Orietta Z.
Rating: 5 out of 5
following a purchase from 12/10/2023
Excellente qualité des produits, large variété et service d’envoi rapide. Très satisfaite, comme toujours
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Thierry B.
Rating: 5 out of 5
following a purchase from 10/10/2023
Very good products, with fast and careful delivery!
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Response from UNAMITEA
Thank you very much, Thierry! We're delighted that our service and products have satisfied you.
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S. O.
Rating: 5 out of 5
following a purchase from 06/10/2023
I love the Unamiteas. They are fresh and tasteful, very well sealed and quickly and carefully dispatched to the Netherlands.
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Daniele B.
Rating: 5 out of 5
following a purchase from 07/10/2023
Very good teas and on-time delivery
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Response from UNAMITEA
Thank you very much Daniele, we are delighted that you liked our teas and our delivery time!
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Nathalie L.
Rating: 5 out of 5
following a purchase from 10/10/2023
As usual, delicious teas and everything in the parcel 😊 Lovely handwritten attention inside the parcel.
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Response from UNAMITEA
Thank you very much Nathalie for your review! We are happy to have been able to offer you a quality service and hope you enjoy your next purchases!
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Coraline P.
Rating: 5 out of 5
following a purchase from 06/10/2023
I've been ordering from Unami for several years. I've never been disappointed. Whether it's the quality of the tea and infusions or the delivery conditions.
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Response from UNAMITEA
Thank you Coraline for your loyalty. We take your satisfaction and feedback very seriously and hope you continue to enjoy your customer experience at Unami.
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Martine B.
Rating: 5 out of 5
following a purchase from 09/10/2023
These autumn boxes are wonderful... I've already given them away and my friends are happy.
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Response from UNAMITEA
Thank you very much Martine for your positive feedback and recommendation! We're delighted to hear that your friends enjoyed our autumn gift sets. We hope you'll have many more opportunities to share good times with them.
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Julie W.
Rating: 5 out of 5
following a purchase from 06/10/2023
Hassle-free delivery of my favourite teas
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Response from UNAMITEA
Thank you very much for your review Julie! We are delighted that you appreciate our delivery service!
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Didier E.
Rating: 5 out of 5
following a purchase from 03/10/2023
Excellent professional team who don't leave you in the lurch if you have a problem. I had a problem with Chronopost, they resent my order as soon as I asked them to. TOP!
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Response from UNAMITEA
Thank you Didier for your positive review. We do our utmost to ensure that our customers are satisfied and it is also thanks to your trust that we are able to offer you a quality service. We're delighted to share these good times with you.
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Barbara T.
Rating: 5 out of 5
following a purchase from 06/10/2023
The best quality tea
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Response from UNAMITEA
Thank you very much, Barbara! We are delighted that you are happy with your experience at UNAMITEA. We appreciate your support and hope you will visit us again soon.
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Catherine B.
Rating: 5 out of 5
following a purchase from 05/10/2023
Very fast shipping
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Response from UNAMITEA
Thank you very much for your review and note, Catherine. We are delighted that the shipment was fast and efficient.
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Catherine D.
Rating: 5 out of 5
following a purchase from 04/10/2023
Very satisfied with the product. However, the transfer took longer than usual. Instead of 4-5 days, it took more than a week.
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Gaëtan C.
Rating: 5 out of 5
following a purchase from 05/10/2023
Thanks for ordering! Free sample, nice note, experience validated!
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Response from UNAMITEA
How nice of you to let us know how satisfied you are! Thank you for your valuable feedback, we are delighted that you enjoyed your order. We thank you again.
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Frédérique D.
Rating: 5 out of 5
following a purchase from 30/09/2023
Excellent service and quality
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Response from UNAMITEA
Thank you very much Frédérique for your review! We are delighted that you appreciate our service and the quality of our range.
The UNAMI team
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Laetitia W.
Rating: 5 out of 5
following a purchase from 28/09/2023
Super site Small attention in the parcel and small word of thanks That makes very pleasure! I highly recommend this site
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Response from UNAMITEA
Thank you very much, Laetitia, for your kind comment! We're glad you enjoyed your shopping experience with UNAMITEA. We strive to provide quality service and products for our customers. We are delighted that you liked the little attention and note that accompanied your package. We thank you and hope to see you soon!
The UNAMI team
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Catherine L.
Rating: 5 out of 5
following a purchase from 25/09/2023
Great!!!
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Response from UNAMITEA
Thank you Catherine for your review! We are delighted that you liked our UNAMITEA website.
The UNAMI team
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Anne-Michèle C.
Rating: 5 out of 5
following a purchase from 20/09/2023
quality service. Good tracking and on-time delivery
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Response from UNAMITEA
Thank you very much for your very positive comment, Anne-Michèle! We are very happy to have been able to offer you a quality service and we thank you for your trust.
The UNAMI team
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louis P.
Rating: 5 out of 5
following a purchase from 25/09/2023
happy with our purchase fast delivery we will come back to make another order thank you for your professionalism
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Response from UNAMITEA
Thank you for your review, Louis. We are delighted that your experience with UNAMITEA was so positive. We are glad to hear that you are considering placing another order and we strive to provide quality service and excellent value for money to make your next purchase even more satisfying. Thank you again!
The UNAMI team
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carles V.
Rating: 5 out of 5
following a purchase from 24/09/2023
Good day. I have just received the package, delayed due to SEUR providing the delivery service. I opened the package and there were 2 bags open and the tea scattered. For the next order, would it be possible to put it in a box? Just to make sure it arrives safely. It's not your fault, it's the shipping company I think. Anyway, thank you for your attention.
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Response from UNAMITEA
Hello Mr Ventura,
We're sorry to hear about the untimely opening of these packages during transport. This type of incident is rare, and the parcel must have been well shaken.
The next time you place an order, we'll compensate for this loss. Please don't hesitate to notify us again by message.
Thank you for your loyalty
Yours faithfully
Jean Benoît for the UNAMI team
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Françoise C.
Rating: 5 out of 5
following a purchase from 02/09/2023
Still very good
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Response from UNAMITEA
Thank you very much Françoise! We are delighted that you are satisfied with your experience at UNAMITEA.
The UNAMI team
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CLAIRE P.
Rating: 5 out of 5
following a purchase from 21/09/2023
Another perfect order with quality teas
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Response from UNAMITEA
Thank you very much Claire for your positive review! We are delighted that you are satisfied with your order. We hope to see you soon on UNAMITEA!
The UNAMI team
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catherine K.
Rating: 5 out of 5
following a purchase from 20/09/2023
everything was perfect!
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Response from UNAMITEA
Thank you very much Catherine! We're glad you enjoyed your experience on our site. We do our best to provide you with an exceptional experience.
The UNAMI Team
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Francoise P.
Rating: 5 out of 5
following a purchase from 17/09/2023
Efficient shipping and delivery, high-quality products
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Response from UNAMITEA
Thank you very much for your review, Francoise! We are delighted that you had a good experience with UNAMITEA. We will always do our best to provide you with exemplary service and superior products.
The UNAMI team
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Sophie V.
Rating: 5 out of 5
following a purchase from 14/09/2023
Perfect
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Response from UNAMITEA
Thank you very much Sophie! We're glad your experience was a positive one.
The UNAMI team
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Guillaume B.
Rating: 5 out of 5
following a purchase from 13/09/2023
Order arrived very quickly
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Response from UNAMITEA
Thank you very much Guillaume for your positive review. We are delighted that your order arrived quickly.
The UNAMI team
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Dorian C.
Rating: 5 out of 5
following a purchase from 12/09/2023
Perfect as usual
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Response from UNAMITEA
Thank you for your positive review, Dorian! We are delighted that our products and services have satisfied you once again.
The UNAMI team
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VINCENT F.
Rating: 5 out of 5
following a purchase from 12/09/2023
The teas are perfect and fragrant,
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Response from UNAMITEA
Thank you very much for your very positive review of our site! We are delighted that you liked it and that the delivery was fast and in accordance with your order. We hope you enjoy our products for a long time to come.
The UNAMI team
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Nawal S.
Rating: 5 out of 5
following a purchase from 11/09/2023
Such a strong, natural aroma ♥️
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Response from UNAMITEA
Thank you for your positive review, Nawal! We're glad you enjoyed the natural aroma of our teas. We're delighted to count you among our satisfied customers.
The UNAMI team
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Marie Helene J.
Rating: 5 out of 5
following a purchase from 11/09/2023
Very good performance
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Response from UNAMITEA
Thank you very much for your very positive review, Marie-Hélène. We are delighted to know that you are satisfied with our service!
The UNAMI team
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david B.
Rating: 5 out of 5
following a purchase from 08/09/2023
Still very good
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Response from UNAMITEA
Thank you very much David, we are very happy that you appreciate our site.
The UNAMI team
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