Customer reviews of UNAMITEA

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 164 published reviews
5 1 968 91% 4 135 6% 3 41 2% 2 13 1% 1 7 0%

Summary of reviews

The store consistently delivers a reliable, speedy experience with fast shipping, careful packaging, and on-time delivery, including convenient online ordering and prompt receipt of orders. Customers highlight a strong product lineup with high-quality, well-preserved teas and interesting samples that enable discovery of new varieties. Service and reliability stand out as impeccable, with long-time satisfaction, attentive packaging notes, and a responsive, friendly approach. The overall experience combines ease of ordering, thorough packaging, and continuous satisfaction across repeated purchases.

5 star reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
So cool and with gifts!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Very interesting and easy to navigate site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Speed and above all quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Very fast delivery, neat parcel and a little surprise to let you discover other teas in the form of a sample. One thing I particularly appreciated: a little note from the Unami team to thank you for your purchase, the icing on the cake!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
A wide choice of teas and other products' orders processed, dispatched and received in record time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
impeccable, personalized shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
one big downside, I don't know how to continue increasing the points on my Brussels loyalty card but perhaps you could take this into account please? thank you in advance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
I placed a click n' collect order which went very well both on the site and when I went to collect my purchase in the store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2020
Very well done site, the explanation for each tea product is well detailed, very fast delivery and very well looked after. I can only recommend it to lovers of fine teas.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Best tea house in Lille.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Everything is just perfect: the quality of the products, the (fast) delivery, the samples and the nice little handwritten note that goes with everything.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
excellent, fast and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Fast and professional delivery. Very nice and neat packaging. It feels like opening a gift. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Super fast delivery. Super tracking by email of the progress of the delivery of the package ... for products at the top Thank you Unami!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
A very nice idea that made me very happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Always great tea to discover and impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Order received promptly with a handwritten note, very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Extremely fast delivery and excellent products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
well-constructed, easy-to-use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
I'm delighted with the quality teas
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Hyper fast perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Great, I received 2 samples this time, keep up the good work!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
At the top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
The parcel arrived very quickly, well packaged. Thank you for this Advent calendar which looks delicious!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
I've been perfectly satisfied for some time now
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
The site was very easy to use and the order was placed quickly. Nothing to complain about, and very nice to give 2 samples for new discoveries.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very fast reception. Nice note.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
No complaints. Top quality service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Correct delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Fast, neat packaging and very good teas. However, I would have appreciated some samples with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Excellent site with high-quality teas and accessories. Highly recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
The site is clear, navigation is fast, delivery times are reasonable and respected, the parcel is well packaged and the merchandise is of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2020
An excellent tea house, offering - among other things - magnificent Japanese greens. And there are some nice surprises: for example, I discovered a pleasantly surprising Korean "Japjong". I recommend this house to tea connoisseurs!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
exquisite teas impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
I'm always very happy with the quality of the teas, and ordering and delivery are always simple and trouble-free.
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