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A
Rating: 5 out of 5
Excellent service, fast delivery, careful and personalized packaging!
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Customer reviews of UNAMITEA
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 152 published reviews
Summary of reviews
Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
5 star reviews
Reset filtersA
Rating: 5 out of 5
Very fast and informative
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A
Rating: 5 out of 5
I had a problem with my internet order, although I am used to ordering from you this way, but I had a lovely person on the phone who was able to resolve the problem.
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A
Rating: 5 out of 5
Perfect fluidity and ease
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A
Rating: 5 out of 5
Delivery on time, no problems. Material meets our expectations.
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A
Rating: 5 out of 5
Well-designed, and staff who listen when problems arise (a delivery problem once, but for all other orders, always top-notch).
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A
Rating: 5 out of 5
Received my order very quickly!
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A
Rating: 5 out of 5
Excellent. Very good teas, fast and careful delivery. I love it! Thank you for the samples. I highly recommend it.
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A
Rating: 5 out of 5
Always an excellent experience at Unami. Good choice of teas, careful packaging. Thank you very much!
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A
Rating: 5 out of 5
everything was perfect from the service, the speed of delivery and the excellent tea, I highly recommend this site that I discovered for the first fosi
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A
Rating: 5 out of 5
I love the taste, there's a bit of powder but I don't mind it at all...
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A
Rating: 5 out of 5
Fast processing of my order and always high quality products. I will recommend without hesitation.
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A
Rating: 5 out of 5
Ergonomic and precise site. Fast and accurate shipping, simply perfect!
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A
Rating: 5 out of 5
Easy to navigate and quick to order via the site. Fast shipping and compliant products.
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A
Rating: 5 out of 5
Very satisfactory
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A
Rating: 5 out of 5
Detailed, comprehensive information on the merchandise on offer. Ergonomic and easy-to-access site
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A
Rating: 5 out of 5
Very good, simple and fast system of ordering. Fresh Japanese teas are exceptional.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
FAST, COMPLIANT DELIVERY
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A
Rating: 5 out of 5
Nothing to say about the choice, the price, the packaging and the timely dispatch. Thank you very much.
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A
Rating: 5 out of 5
Good navigation, not enough sobacha quantity suggestions, delivery ok
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A
Rating: 5 out of 5
Fast and efficient.
Small, well-protected box with 2 'discovery' samples, and even a note in my hand for my 1st order! I'll definitely be doing this again, because Ashikubo sencha is a delight!
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Small, well-protected box with 2 'discovery' samples, and even a note in my hand for my 1st order! I'll definitely be doing this again, because Ashikubo sencha is a delight!
A
Rating: 5 out of 5
Fast and well packaged
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A
Rating: 5 out of 5
Order processed quickly Well packaged Gift samples Perfect
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A
Rating: 5 out of 5
Top, merci à l'équipe.... former lilloise and friend of the bourel always so good and surprising susceptibilities for my massage customers. dasn the order my friends from the village have also joined ... see you next year. good Christmas season to all
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A
Rating: 5 out of 5
Fast shipping. Correct order. Small gift much appreciated. Thank you very much!
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A
Rating: 5 out of 5
easy to find
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A
Rating: 5 out of 5
well done site!
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A
Rating: 5 out of 5
I'm already a loyal customer and this is still my best tea house, both online and in the Brussels store.
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A
Rating: 5 out of 5
fast delivery and box size adapted to the number of packages
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A
Rating: 5 out of 5
good service and quick response to a site bug
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A
Rating: 5 out of 5
Very fast delivery, small samples to boot. And above all, a perfect tea for me, who's a big tea lover.
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A
Rating: 5 out of 5
Very good. Easy to find. Good selection of teas of all kinds, something for everyone.
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A
Rating: 5 out of 5
Excellent service. Fast, simple and clear
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A
Rating: 5 out of 5
A wide choice of both green and black teas, but it's a shame you have to open each product page to find out what it's made of. The order was very easy to place, and above all, the preparation and delivery were super-fast - order on Thursday, delivery on Monday! A neat parcel with a hand-written note, and as always, quality products with a variety of flavours - a pure pleasure to enjoy these delicious teas!
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A
Rating: 5 out of 5
Very satisfied!
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