Customer reviews of Unicorn Vape

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 23 128 published reviews

Summary of reviews

Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2023
Nothing to report!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
Satisfied with the order, fast delivery. However, we talk about promotional codes, we have never received any.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2023
First and last order on the unicorn vape website to avoid!!!! Incomplete order and the seller does not respond to messages, no customer service.
Translated reviews
Response from Unicorn Vape
Hello, After checking, we responded to your message last night exactly 4 minutes after receiving it, and confirmed the reshipment of the missing product. Please check your spam folder if you do not receive our messages! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2023
Good product but beware of customs fees in Switzerland for an order of 68 euros, 20 euros in customs in Switzerland
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2023
Warning declines all responsibility for loss from the moment the package is handed over to the sole carrier, the post office, which also declines if the package is marked as delivered... my advice is to avoid ordering in December with the theft of packages at the post office during this period.
Translated reviews
Response from Unicorn Vape
Hello, We sent you a message regarding the procedure when a package is stolen from your mailbox. To date, we have not received any response to this message. Best regards, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2023
A better description of the products and it would be 5 stars.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2023
Not bad selection and competitive prices
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2023
Order normally within 48h, so instead of receiving it on Tuesday, I receive it on Friday, very disappointed
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/07/2023
Very disappointed, ordered liquid has no taste
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2023
perfect in step
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2023
very good but too bad no loyalty points
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2023
very good site, ultra competitive prices especially with sales, impressive choice, too bad there are frequent stock shortages for certain products (coils/wicks, E-cig,...)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2023
Super site, prices are crazy, no more other resellers...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2023
good products at great prices
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2023
A liquid (Mando silver - smoke wars) had leaked in the box. Another (dario - game over) seems to have its security ring already broken and this one has neither batch number nor DDM so I don't know what to think of this bottle, not very reassuring! I had customer service for the first one but radio silence for the second... Average!
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/06/2023
Order received in 15 days instead of 48h, no commercial gesture...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2023
Respect for orders, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/07/2023
Package surely lost by postal services, very hard to get a response from the unicorn site and about 20 days after my order, the package still has not been resent.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2023
Too long delay not respected
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2023
this is the second time in a short time that I receive the wrong items, I ordered the Heisenberg gum and not the normal one
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/07/2023
peach flavor not good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2023
Very well done. Too bad we can't send nicotine products to Belgium. But it's not your fault.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/06/2023
Very disappointed, 15 days of waiting (for 3-4 days announced) to finally learn that my order had been lost.
I therefore received another one but in the meantime I had to source elsewhere… result: double expense…
I expected a gesture but nothing at all.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2023
great variety of juices at good prices
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2023
My package was broken, I lost a bit of product at the neck...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2023
The order with Unicorn always goes very well, however, the same inconvenience with the delivery time with La Poste, which is not respected... It's a shame.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2023
Very convenient, not expensive at all when you look at the prices sold in specialized stores, the only downside, I was delivered in 72h and not in 48h even though I paid for this option!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2023
Top.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2023
GOOD
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2023
Very professional, fast delivery, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2023
-
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/06/2023
Very disappointed to order a juice and upon arrival.... sold out
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/06/2023
The order form in the package would have been a plus, as well as a small gift. You are the only site that puts nothing in the package. With other competitors, there is always a small liquid gift, candies or others. Here, nothing. No gifts, no order form, not even a thank you for your order or good reception.... Just the merchandise and nothing else.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2023
Cold for the palate
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2023
Good navigation on the site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2023
Product very correct
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/06/2023
Order never received.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2023
Lemon tart a bit too fresh
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2023
Good products even if the 1l versions need a bit of steeping upon receipt. Just a bit disappointed not to have received any goodies for the price of the order (70€ to get free shipping).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2023
Order compliant, fast, just missing an order tracking for the preparation stages.
Translated reviews