Customer reviews of Unicorn Vape

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Acheteur Vérifié

Rating: 1 out of 5

Published on 14/02/2021 à 13h47 following a purchase from 07/02/2021

My order arrived incomplete and the delivery was too long

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Acheteur Vérifié

Rating: 3 out of 5

Published on 14/02/2021 à 01h09 following a purchase from 04/02/2021

I ordered 1 pack of cotton there was one offered I only received 2 misleading advertising

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Response from Unicorn Vape Published on 14/02/2021

Hello,
Your message raises questions for us because there has never been such a promotion on our site. However, we invite you to contact us at [email protected] if you have any questions, our customer service will be happy to assist you!
Best regards and happy vaping,
Bastien
Unicorn Vape

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Acheteur Vérifié

Rating: 1 out of 5

Published on 13/02/2021 à 13h17 following a purchase from 06/02/2021

I still haven't received my order even though it's been a week since I placed it

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Acheteur Vérifié

Rating: 2 out of 5

Published on 12/02/2021 à 12h07 following a purchase from 05/02/2021

Delivery more than a week after the order!!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/02/2021 à 18h59 following a purchase from 03/02/2021

I did not receive the right products, and 4 bottles instead of 6.. and the customer service does not follow up?!?!?!? What is this treatment??... This is the 2nd time this has happened to me. The first time was very well managed but now, there is a serious problem! I have no responsibility in your error. Your stocks must prove it to me!

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Acheteur Vérifié

Rating: 3 out of 5

Published on 10/02/2021 à 14h00 following a purchase from 03/02/2021

Good service but some products are more than average, overall disappointed with my purchases on this site.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 09/02/2021 à 13h58 following a purchase from 02/02/2021

Hard to find in the site's functions

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Acheteur Vérifié

Rating: 2 out of 5

Published on 08/02/2021 à 09h16 following a purchase from 01/01/2021

Excellent vaping platform and staff with exceptional professionalism. Thank you very much.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/02/2021 à 14h34 following a purchase from 31/01/2021

Good

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/02/2021 à 13h01 following a purchase from 31/01/2021

Not easy to find what you are looking for

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Acheteur Vérifié

Rating: 1 out of 5

Published on 05/02/2021 à 13h56 following a purchase from 29/01/2021

I ordered cream of the cream tobacco of leche and I received cream of the cream classic cream, I am disappointed

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Response from Unicorn Vape Published on 08/02/2021

Hello,
If you received an incorrect product, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you!
Best regards and happy vaping,
Bastien
Unicorn Vape

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Acheteur Vérifié

Rating: 1 out of 5

Published on 04/02/2021 à 17h15 following a purchase from 27/01/2021

Package not received

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Acheteur Vérifié

Rating: 3 out of 5

Published on 01/02/2021 à 20h34 following a purchase from 25/01/2021

Very good experience for a test order, however shipping costs are not free from a certain amount, I did not find the info on the site and paid shipping costs every time that does not interest me at all, so I give 3* for the shipping costs that do not suit me, however for the rest it is correct, the strawberry cheesecake is good, nothing transcendent...
My friend who told me about the site said that this juice will quickly lose flavor, I hope not, but well...

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Acheteur Vérifié

Rating: 1 out of 5

Published on 01/02/2021 à 12h20 following a purchase from 23/01/2021

I received my eliquid very quickly but the product had no taste.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 26/01/2021 à 03h59 following a purchase from 18/01/2021

Not great this time
Missing an enercig battery in 18350 ordered 2 received 1
Billed for 2

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Response from Unicorn Vape Published on 26/01/2021

Hello,
If a product is missing from your order, do not hesitate to contact our customer service at [email protected] or via the contact form on the site: we will be happy to assist you!
Best regards and happy vaping,
Bastien
Unicorn Vape

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 20/01/2021 à 13h23 following a purchase from 13/01/2021

Rather a good site, but not enough liquid with a capacity of 200ml, that's why I also buy on other sites

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Acheteur Vérifié

Rating: 2 out of 5

Published on 15/01/2021 à 13h57 following a purchase from 07/01/2021

I am disappointed with my order on this site. The received items are not what I ordered. I will not place another order on this site. No return slip inside the package, no link on the seller's site to return the merchandise. Very disappointed.

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Response from Unicorn Vape Published on 16/01/2021

Hello, If you received an incorrect item, do not hesitate to contact our customer service at [email protected] or via the form available on our site: we will be happy to assist you. Best regards and happy vaping, Bastien Unicorn Vape

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Acheteur Vérifié

Rating: 3 out of 5

Published on 14/01/2021 à 13h26 following a purchase from 07/01/2021

Average

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/01/2021 à 18h09 following a purchase from 05/01/2021

Nothing to add

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Acheteur Vérifié

Rating: 2 out of 5

Published on 11/01/2021 à 15h38 following a purchase from 04/01/2021

Medium

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Acheteur Vérifié

Rating: 3 out of 5

Published on 08/01/2021 à 19h39 following a purchase from 26/12/2020

Fast delivery

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Acheteur Vérifié

Rating: 2 out of 5

Published on 08/01/2021 à 14h07 following a purchase from 31/12/2020

Medium liquid to spill in the package 50 ml lost...

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/01/2021 à 14h05 following a purchase from 31/12/2020

Average

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Acheteur Vérifié

Rating: 1 out of 5

Published on 06/01/2021 à 16h36 following a purchase from 30/12/2020

Despite having sent a message to report a bug on the site, I chose a product and on the order form it was another product. They confirmed the wrong product and said that the order had already been shipped. For me, this is the last order I will place.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 27/12/2020 à 12h31 following a purchase from 20/12/2020

Navigation often bugs

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Acheteur Vérifié

Rating: 2 out of 5

Published on 23/12/2020 à 14h36 following a purchase from 16/12/2020

One flask out of 2 broken

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/12/2020 à 11h17 following a purchase from 13/12/2020

Many products not restocked on the site like the electronic cigarette heads from the Voopoo brand

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Acheteur Vérifié

Rating: 1 out of 5

Published on 16/12/2020 à 18h29 following a purchase from 09/12/2020

I ordered two flavors of electronic cigarettes and nicotine bottles I sent you an email and no response from you

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Response from Unicorn Vape Published on 17/12/2020

Hello,
We responded to your message on the day we received it and shipped the missing merchandise. If you do not receive our messages, please check your spam folder.
Best regards and happy vaping,
Bastien
Unicorn Vape

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Acheteur Vérifié

Rating: 1 out of 5

Published on 14/12/2020 à 12h16 following a purchase from 07/12/2020

I was refunded without receiving the items

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Acheteur Vérifié

Rating: 2 out of 5

Published on 12/12/2020 à 13h21 following a purchase from 05/12/2020

A bottle of joyce juice arrived deformed and had leaked apart from its correct

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Acheteur Vérifié

Rating: 1 out of 5

Published on 12/12/2020 à 13h08 following a purchase from 15/11/2020

Order not received for 28 days and customer service is non-existent does not respond to complaints, very disappointed with this site compared to others I absolutely do not recommend

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Response from Unicorn Vape Published on 12/12/2020

Hello,
As indicated by email, your package is held by customs upon arrival in Algeria. This happens sometimes, unfortunately, there is nothing we can do to speed up this process. All documents for customs clearance are attached to the package, and it will be delivered to you as soon as it is processed by customs.
Best regards and happy vaping,
Bastien
Unicorn Vape

A

Acheteur Vérifié

Rating: 2 out of 5

Published on 08/12/2020 à 17h00 following a purchase from 01/12/2020

I couldn't find the taste made by the description, this freshness bothers me, I prefer my all days lemon brioche by far

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Acheteur Vérifié

Rating: 1 out of 5

Published on 08/12/2020 à 01h14 following a purchase from 29/11/2020

I still haven't received my order

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/12/2020 à 17h28 following a purchase from 30/11/2020

Overall it's okay but some products are out of stock and still haven't arrived for several weeks, it's starting to annoy me.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 03/12/2020 à 15h45 following a purchase from 26/11/2020

I received an unusable product, a bottle of e-liquid "Splash" all white and pasty, not at all in line with the original quality of this liquid that I know. It went straight to the trash.

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Response from Unicorn Vape Published on 04/12/2020

Hello,
I confirm that all the products we offer are originals from the manufacturer. If you encounter a problem with a received product, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you!
Best regards and happy vaping,
Bastien
Unicorn Vape

A

Acheteur Vérifié

Rating: 2 out of 5

Published on 03/12/2020 à 14h04 following a purchase from 26/11/2020

E liquid that leaked

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Response from Unicorn Vape Published on 03/12/2020

Hello,
If you have an issue with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you!
Best regards and happy vaping,
Bastien
Unicorn Vape

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 03/12/2020 à 13h47 following a purchase from 26/11/2020

Good site

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Acheteur Vérifié

Rating: 3 out of 5

Published on 02/12/2020 à 16h03 following a purchase from 25/11/2020

Ordered a lot from them but now it's been 2 orders where the ordered product is not the right one or there are completely missing products

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Acheteur Vérifié

Rating: 3 out of 5

Published on 30/11/2020 à 16h27 following a purchase from 23/11/2020

Free shipping with a minimum much higher than average in this business....

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/11/2020 à 22h29 following a purchase from 21/11/2020

I received nothing. The tracking indicates however delivered on November 27 in the mailbox while I never received anything.

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