Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.
A stock shortage on an ordered product. I was replaced with another nicotine salt without being asked for my opinion, I have been vaping 0 for years
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Response from Unicorn Vape
Hello,
As indicated by email, the missing product has been refunded - the additional product was a gift added to your order.
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/11/2020
The order took too long to arrive maybe due to the exceptional period we are currently experiencing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/11/2020
Wide choice of products and very attractive prices, however the delivery is super long, package still not received after more than a week
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/11/2020
Order not received
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/11/2020
The liquid is expired
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Response from Unicorn Vape
Hello,
If you have received a non-compliant product, do not hesitate to contact us at [email protected]: we will be happy to assist you!
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/11/2020
Liquid on promotion....
I stocked up by taking 10 bottles.
Nowhere was it written that the DLUO was from November 2020.
Disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/11/2020
Very mediocre after-sales service due to an order that I did not receive but which was well cashed and no refund either
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Response from Unicorn Vape
Hello,
Your order being indicated as delivered by the Post, we have requested certain documents in order to open an investigation. We have still not received these documents from you today.
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/10/2020
Very long delays for an order coming from France.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/11/2020
I ordered a 1-liter bottle of Gros juice and it was leaking in the box. The cap was unscrewed.
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Response from Unicorn Vape
Hello,
If you have a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you.
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2020
Average, I feel more of a pastry taste than strawberry juice, in fact I don't feel the strawberry, ato zeux X, 0.14 and 0.27 ohms, kyllin m (mesh) 0.20, and tests on kylling v2 same opinion I'm rather disappointed, I expected to feel strawberry but it must have escaped from the bottle during the journey
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/10/2020
I have not received my request! I have been waiting for 10 days
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/10/2020
I had an issue with my order where one of the ordered products was missing, I contacted customer service via the website, but unfortunately no response, I sent an email and I'm still waiting for a reply/
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Response from Unicorn Vape
Hello,
We responded to your message on the day we received it, and the missing product has been resent.
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/10/2020
Easy site to order from, efficient service, thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/10/2020
In the 'Flash Sale' section I would have liked the possibility to set filters (based on tastes for example, fruity, gourmet, etc.) to help me in my search.
However, 'unbeatable prices' I will recommend this site despite everything.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/10/2020
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/10/2020
There is a lack of information on the descriptions of the liquids in flash sale
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2020
Everything is always perfect but the shipping costs to Switzerland are exorbitant compared to the competition. But despite that, it remains the best site for juices!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/09/2020
Bad experience
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Response from Unicorn Vape
Hello,
Sometimes packages destined for countries outside the European Union are held in customs for a while upon arrival in the destination country. We always attach the necessary documents for customs clearance to the package, but sometimes it still takes a few weeks, and we have absolutely no control over this process.
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2020
I find it hard to find the products I am looking for
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/09/2020
There is a problem with all their liquid...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/09/2020
It's a shame that we still can't pay by PayPal
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/09/2020
Quality e-liquids remain too expensive.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/09/2020
Product conforms to the description. Unfortunately, the bottle was cracked during transport. A quarter of the liquid had leaked. Could have been better packaged.
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Response from Unicorn Vape
Hello,
If you received a damaged product, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you!
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/09/2020
Lack of choice. A lot of liquid, few coils or wicks and little cotton. It's really focused on juice
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/09/2020
Fast and correct service. However, I ordered 6mg bottles and received 0 on the 10ml.
Otherwise it's okay.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/09/2020
Out of 3 ordered products, 1 was broken during transport
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Response from Unicorn Vape
Hello,
If you have received a damaged product, do not hesitate to contact our customer service at [email protected] and we will be able to assist you.
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/09/2020
The cap was open, the liquid leaked into the box. I sent an email to report it. I was told that another liquid would be sent. So I'm waiting for it...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/09/2020
Not very practical and not pretty
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2020
Today many online shops offer goodies or loyalty points, it's not essential but always a plus, a way to be thanked
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2020
Package arrived partially open and hastily put in plastic by the carrier. A booster was cut in half by something that pierced the package. Result: nicotine liquid everywhere in the package.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/08/2020
Order placed a week ago, still nothing received
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Response from Unicorn Vape
Hello,
I am sorry for the issue you are experiencing with the delivery of your order. We ship orders every day from Monday to Friday, and any order placed before noon is shipped the same day. The delivery times given by the Post are on average 48 hours - however, postal services sometimes have small delays for which we can unfortunately do nothing. These are generally not very long, you should receive your order in the coming days!
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/08/2020
I can't give any review 8 days after my order, I still haven't received anything
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Response from Unicorn Vape
Hello,
I am sorry for the issue you are experiencing with the delivery of your order. We ship orders every day from Monday to Friday, and any order placed before noon is shipped the same day. The delivery times given by the Post are on average 48 hours - however, postal services sometimes have small delays for which we can unfortunately do nothing. These are generally not very long, you should receive your order in the coming days!
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/08/2020
STILL NOT RECEIVED
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Response from Unicorn Vape
Hello,
I am sorry for the issue you are experiencing with the delivery of your order. We ship orders every day from Monday to Friday, and any order placed before noon is shipped the same day. The delivery times given by the Post are on average 48 hours - however, postal services sometimes have small delays for which we can unfortunately do nothing. These are generally not very long, you should receive your order in the coming days!
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/08/2020
still not received
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Response from Unicorn Vape
Hello,
I am sorry for the issue you are experiencing with the delivery of your order. We ship orders every day from Monday to Friday, and any order placed before noon is shipped the same day. The delivery times given by the Post are on average 48 hours - however, postal services sometimes have small delays for which we can unfortunately do nothing. These are generally not very long, you should receive your order in the coming days!
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/08/2020
The package arrived quite quickly, but it was open, torn. The products were indeed inside, but I feel like they were also opened.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/08/2020
I am satisfied with the site itself, but a bit disappointed with the cigarette, it leaks... And while vaping I inhale the product, which is very unpleasant.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2020
Beware of leaks...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/08/2020
Not received
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Response from Unicorn Vape
Hello,
The tracking indicates that your package was delivered on Monday, August 17. If you have an issue with the delivery, do not hesitate to contact our customer service at [email protected].
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2020
Very good if the preparer hadn't made a mistake with the products to ship...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2020
Well packaged but delivery too long.
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